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HI, i am new to this forum and i am after some advice. I have a 2k credit card with RBS and its charging me approx £16 a month PPI, i didn't realise this until i analysed my statement. I have previously asked them to stop this charge about a year ago and i never thought to recheck the statement, until now when i reliased my payments are not going down as quick as i like.


Can anyone advise on the correct wording to use on my first letter to the RBS company to ask them to cancel the PPI and that i would like to claim back the PPI that i have had the last few years on the card. Any advice would be great.


I have just tried with LLOyds and they blankly refuse to give me any PPI back on a £3k loan, written twice and still refusing to do it unless i take a new loan out they wont cancel it either. Nightmare, thanks

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moved to the ppi forum


you need to read the fos website here:



and get up to speed on the process of what to do


[download and fill out the customer complaint form & make an SOC [spreadshett of charges]


then fire those off to rbs with a letter cancelling the ppi too


have a look at some threads inthis forum and read


the more you read the stronger we become.



please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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