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By lookinforinfo · Posted
I expect they are suffering from dementia. They have forgotten that they have sent you several final letters before. Either that or they are unaware of the meaning of final. They aren't the sharpest knives in the drawer. Just ignore them and they may go away. They may also decide to offer you a price reduction......................... they are really kind hearted that way. Not. -
HiBankFodder. Thank you for the advice. I take it all on board. Regarding the MCOL website. I am familiar as I am currently in the process of helping out a friend with a claim of his own from a private parking company. I'll keep an eye on this for the time being. Will hold off on sending the defence for the time being. Regarding the police, you don't reckon I should contact them? I have filled in their form with the details I was supplied with but worried they may still issue a court summons. Plus, like shown in the document they sent me, it is not signed. The civil side is one thing but I'm also worried about the police side of things. I'll give the ICO a call in the morning and ask them whether they are registered and also to make a complaint if they are not and to inform the ICO that this company has shared someone else's private details with me. No, I have not contacted the person listed on the agreement. I mean how would I explain I have his details. In fact I have doubts that it was even him who had the car as otherwise it would have been signed.I You think I should send another email to them asking them to clarify what's going on or should I just leave it with only the SAR that I sent to them?
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By lookinforinfo · Posted
It would help if it was possible to read the signage at the entrance and the signs inside the carpark. Just about the only thing I can read is "Important Message"but I have no idea what the message is. I do see see a sign that says Permit Holders Only. But I cannot read the sign beneath it. If the car did not have a permit then the driver was trespassing which only the landowner can pursue not CEL. Is it possible to get photos of the signs that we can read please. The signs at the entrance, their terms and Conditions and whether there are different T&Cs within the carpark. The font size seems too small on the notices that can be seen, but the small font sizes does make a contract with drivers difficult to claim. -
is the IP address traceable to the area they live in? as for the signature on the other, i will guess its correct? dx
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also please add what you are paying to each debt owner. i'd get an SAR off to RBS and one to EGG , you'll probably have to use the Canadian Square address for EGG. probably now CITI Finance overseen. plenty of EGG threads in the EGG forum and the address details. same for RBS in the RBS forum. answer my 2 q's above to complete the debts info and we'll advise further.
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Hermes - destroyed item as it was "damaged"- **Judgment for Conversion of destroyed item. **WON**
hellothere124 posted a topic in Postal and Delivery Services,
Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347-
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Post in Bailiffs in at BBC obtain 7 years interest on overpayment of TV licence
Its WAR posted a post in a topic,
I sent in the bailiffs to the BBC. They collected £350. It made me smile. -
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Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON at mediation full amount **
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
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BankFodder, -
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***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003-
- 1 reply
Picked By
BankFodder, -
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