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    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I have tried searching but cannot find anything similar to my situation and so am asking here

 

I bouught car from small trader invoice says no warrenty (Sold As Seen)

 

Bought on the 10th Aug failed on the 13th having done only 70 miles

 

Tried phoning but apparently they are away for another 6 days but left complaint with an answering service

 

The car is completeley undrivable having suffered some major clutch problem

 

Having paid by debit card can i get help from my bank to recover the cost of the car as maybe they will do a bunk from their present premises

 

I feel now i wish to reject the car as not being fit for purpose as i have lost all faith in it

 

Thanks

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Hi OldGeezer, Good Afternoon.

 

This small trader, are they a registered business? If so, do a webcheck on companies house and you may be able to get some more information on there about them.

 

I'm not completely sure but a charge back should be used as the last resort and that being its easier to go through the process if it were paid on a VISA card rather than debit.

 

Other than that, try to patiently wait the 6 days.....

 

Have you searched for their name on google?

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  • 2 months later...

Thanks for the help so far.

 

Actually taken this to court via money claim as the trader as been unhelpful as hell so far.

 

Now the question he has written asking to bring the car to him or have it available for collection.

 

I think he wants to inspect the car for his defence.:-x:mad2:

 

Any suitable replies and how would the court view my claim by denying him access.

 

Access was offered before the court claim was issued but he ignored the offer.

 

Thanks

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Whats happened with the car since August, if you rejected it you should not have used it.

did you get it repaired elsewhere and sueing him for the cost of the repairs? did you send hom the bill and get any response.

Normally I would say let him inspect it and hopefully sort it before it goes to court, however as it has been such a long time, he could claim lots of things have happened to it since then!

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Your details are a bit sketchy, have you formally rejected the car by letter ??

 

Sorry, with the help of Trading standadsi put together my case as follow.

i drove the car badly

After 13 days of ownership i complained by phone trader didn't want to know said put it in writing using a template i rejected the car using sale of goods act 1979 as ammened trader ignored the letter

 

Sent 2nd template letter about not replying both letters threateaned court action trader replied to this letter saying i must have drove the car badly stating a clutch is a wear and tear item and that he rejected my claim in full and would defend any court action.

 

TS said send another letter asking him to prove i drove the car badly stating the car was available for him to inspect. I did this the trader ignored this offer.

 

The trader notified the court that he would defend all my claim

 

I then recieved a letter from him asking for his mechanic to inspect the car or for it to be collected for inspection

 

Thanks

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  • 3 weeks later...

OK Update time. I sent him a letter denying access to the vehicle due to his previous unreasonable behaviour. I have now received a copy of his defence and an ALLOCATION QUESTIONNAIRE I am not sure what to do here, and it seems there is another £40 fee to pay. Thanks

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He said he spoke to trading standards and they advised he wasn't liable as a clutch is a wear and tear part and is not covered by the act and he advised me of this fact by letter also stating that he wasn't prepared to offer any help whatsoever. He says i denied him access to the car, this was after i had already filed a claim due to his non action. i explained in the letter that i sent on 28 November that due to his untrustworthiness i wasn't prepared to let him take the car and that legal action was already ongoing and that inspecting the car was what he should have done after my first contact with him in August He says i have changed the fault from clutch/gearbox to drivetrain "One & The Same Thing". He says its impossible and unreasonable to assess the car and to take action due to my actions and i am obstructing him from taking any action. He finishes by saying he urges me to let him pick the vehicle up so that the appropriate action can be taken. His letter dated 26th September 2011 says he wants nothing to do with the car saying i may have drove the car badly Following advice TS i invited him to inspect the car this letter was dated 8th October 2011this letter was ignored Court action was dated 14 November 2011 Thanks

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