Anyone received this letter about PPI from Capital One?

[nikkiandmidgets]

Received letter about my PPI (Must have received an earlier one but with everything going on I cant remember it? Will have to dig through my pile of paperwork.Has anyone else received a similar one?

 

 

September 2006

 

Dear Mrs XXXXXXX

 

IMPORTANT: Have you read and understood the Payment Protection Insurance Policy Document we recently sent you?

 

It is important that you have read and understood the Policy Document we recently sent you relating to the Payment Protection insurance you have taken out on your Capital One credit card. This document details important information relating to your policy so please ensure that you have:

 

 

read the policy Documents carefully - in particular the Policy Summary section

 

checked that you are eligible for this product, full details are set out in section 2 of

the policy document

 

made yourself familiar with the exclusions and limitations relating to your Payment

Protection Insurance, full details are set out in the Policy Document.

 

checked that the insurance cover provided by this policy is right for you

 

If you would like another copy of this document please contact us on the number below.

 

We hope that you will still find that this Payment Protection Insurance is of value to you. However, should you believe this insurance cover is not right for you, you may cancel by 16th November 2006 to receive a full refund of your premiums paid. Full details of your right to cancel can be found at section 7.1 of the enclosed Policy Document.

 

If you decide to cancel your Payment Protection Insurance or you have any questions about the above please call us on freephone 0800 422 0289. We're here 8am-8pm Monday to Friday and 8.30am-5pm on Saturday.

 

Once again accept our apologies for any confusion or inconvenience caused by this mistake.

 

Yours sincerely

 

xxxx

 

 

My daughter has screwed up my keyboard so rhs of keyboard not working so lots of cutting and pasting and not able 2 type much at moment!

 

 

Nikki

kk

[nikkiandmidgets]

Any thought? I have two cards but have only received this for one of them. Will this complicate things for claiming charges if I cancel and get refund. Also would I have paid interest on this money, or should I claim interest from them?!

[Guest ian cognito]

The payments are usually base don the outstanding balance so in theory you would have paid interest but only a very small amount (assuming the balance isn't in the millions!!)

 

Think the general opinion is that these policies are a wate of time and money.

 

Cancelling it is a right you hold so it won't affect your claim.

[datxman]

I have received two of these letters I have replied to the first one and they said that I would receive a refund plus any interest, However I have now just received a second one stating the sme and giving me until the 16th November to reply. The point is that I only have one card.

Should I reply to this.....?

[Guest ian cognito]

It would probably be easier to give them a ring and ask if its been sent in error, I know the general advice is to do everything by letter but int his case its a waste of time and effort to keep writing if its just their admin at fault and they seem to be quite reasonable at dealing with things over the phone.

[GSMGuy]

I too got one of these letters today, as stated the cover is rubbish, so I've asked for a refund....

 

Mike

[alexliverpool]

I got a letter a few weeks ago saying thats about a claim i had put in which was rejected will be paid as i knew nothing about the terms and conditions ect ect. I got another letter today saying that i can cancel and receive a refund. I am tempted to do this but would they take the money back which they have now paid for my old claim?

[sidvicious]

Have You Read The Statement In The Daliy Mirror Regarding Crap 1 And Ppi.you Can Read It In Banks In Print Forum.