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Firey

bos first response

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hello there:

Sent out letter to bos 10 days ago with a list of charges and a total. I received my first response from them thanking me for my letter and stating they are sorry that I am unhappy. They then state a customer relations manager will investigate the points I have raised and I will receive a reply no later than 4 weeks. signed a Peter Barry. Now in the letter I asked for a response within 2 weeks and I received that. How long should I give them before I send out the second letter? Firey

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if you sent the prelim letter then 14 days later send your LBA allow 1 or 2 days

for delivery. Stick to your time table not theirs.

Good luck :)


Data Protection Act sent to Nationwide 19/05/06.

Statements received 24/06/06 - Charged £1,954.50 :eek:

Prelim letter sent to Charles Bacon 27/06/06 :)

Cannot refund letter from Sarah Watson 07/07/06 :rolleyes:

L.B.A. sent to Charles Bacon 18/07/2006 ;)

Claim deemed filed 30/08/2006 8)

* REFUND TIME * 15/09/2006 :p

*£1945.50 + £443.37 interest + £62.00 Court fees*

** DONATION MADE **

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Yes i agree, i would send in the LBA and give them 14 calendar days to respond to you. They will then probably tell you to sod off so you can then go to MCOL and file your claim. If you need any more help just shout. Good Luck


George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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