DPA - Inspecting files for manual intervention?

[jonni2bad]

If a bank (or similar organisation) responds to a request for details of manual intervention as part of your DPA request by stating that it does not have to supply this - possibly due to a disproportionate effort - then do we have a right to view the information ourselves, at the bank's premises?

 

I ask because of THIS_WEB_PAGE

 

and this line of text near the end...

"The data controller can refuse to supply a permanent copy of the data if this is not possible or would involve disproportionate effort. You are still entitled to inspect the information at the data controller’s premises."

 

If this is the case, how many of us would like to see those files ourselves? And how much time would those lovely banks have to put aside in order to assist us?!!

 

I guess it would also assist anyone who has to defend themselves IN COURT by being able to show that none occured...

 

 

(This was posted in "Legalities" but I'm hoping this might get more views here...)

[Janet-M]

From what I understand the banks have not said to anyone they are not prepared to show them

[jonni2bad]

I don't mean "not prepared to show them" - rather that they have replied to some people with a letter that states they do not have to include this information, since it falls into the 'disproportionate effort required' catagotry of the DPA.

 

as in THIS post....

 

and THIS one also.....

[jonni2bad]

This topic was closed on 03/07/19.

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