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    • Yes, but the process starts here... https://ico.org.uk/make-a-complaint/data-protection-complaints/what-to-expect/ This involves making a complaint to GS first before approaching ICO. However, at the time of the complaint, I beleive we'd advise the complainant to ask for some compensation and take it from there. @FTMDave?? No, I meant this forum, The Consumer Action Group, where you're posting right now.😄 (We're in the slow process of rebranding as The National Consumer Service.)
    • And yes, they state their client is EON and that they can return the debt to EON who can either register a default or take me to court. 
    • Thank you. The npower debt was from 2019/2020 until EON took over the account late 2021.   npower had set a DCA on me even though I owed them nothing. I spoke to a customer service agent, following up by email, who confirmed I was in credit . I made a complaint to head office who sent a barrage of emails, changing the amounts each time. According to them, I owed £279.   The debt grew to what it is now as first npower and then EON subsequently failed to put a payment arrangement and direct debit in place to pay off this supposed sum and my ongoing bills.   I was very ill with Covid, struggling in lockdown with a disabled child and informed them of all this.   EON stopped their legal action when I took them to the ombudsman as this was part of my complaint and requested remedy but I have not received a notice of discontinuance.    I would like to set up my own dd to pay them off but am concerned they could still take legal action. I am on a low income and can’t afford to pay them more than a token amount each month.   
    • Thank you guys! @lookinforinfo thank you for the case, it seem to similar with my case which is gold. @Nicky Boy shouldn't be ICO?   Personal data breaches: a guide ICO.ORG.UK   For CAG I found this  The Confidentiality Advisory Group (CAG) is an independent body which provides expert advice on the use of confidential patient information. This includes providing advice to us, the Health Research Authority (HRA) for research uses. It also provides advice to the Secretary of State for Health for non-research uses.
    • HB - yes I agree it is about their paperwork and advice.  I need to be clear in my head what my complaint is.  And what a result looks like for me? (They should never have placed me with the shark with whom I've had all sorts of issues - but I don't think that's my complaint focus -v-  broker) 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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suspension from work


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I wonder if any one could help me with a problem i am currently experiencing?

About 7 weeks ago my line manager suspended me from work for gross misconduct.

I followed all the company proceedures before i was suspended and went through 2 factfinding interviews with my union rep, who kept re iterating to the person interviewing me there was no case to answer.

Because my contract only employes me for 24hrs a week i was not able to do my usual 44hrs a week, thus creating loss of earnings.

Is there any legal way of claiming this money back, even after i leave my post as it is now untenable, due to fear of being persecuted again and because of the stigma due to being suspended.

Could i still pursue this after i leave the company, if i tell my employer my position is untenable?

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Hello, Could you give more details?

 

Was no case to answer found? Was it deemed to be vexatious against you? Did you appeal / raise a greivance etc? And can you explain why your contract is only 24 hrs but you were working 44 hrs please?

 

Thanks Red

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Apparently my area manager has not decided wether to punish me yet or not, only that i wont be sacked. Trust me though, there is not a case to answer at all.

Also i work 44hr plus as i cannot afford to live on 22hrs. Its classed as overtime yet no overtime rate is payed. Most work colleagues are in the same position with regards to contract.

I am due to hand in harrassment fornm and greivance but also will be handing my notice in a day later, as i feel my job is no longer tenable.

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Hi

 

I think you would be better with the whole break down in trust, how can you continue to work for this compan when you have lost trust that they are working transparently and within the boudaries or reasonability. Also one of the main reasons for termnating a contract with employer/empolyee or vice versa is the loss of trust.

 

I would look up reasons for constructive dismmisal if that is what you are considering here - and write your resignation letter using that where possible, reading what you have put I would say that it is more suited to this.

 

I am not an expert on contracts, but I believe that unless the overtime was a gaurenteed or implied garenteed amount then you cannot claim it back. I think it has to have been paid for several years to become a implied part of a contract and needs to be removed fully for you to have a case.

 

Best bet would be to see if there is a way to get legal advice via the Union you are in - most Unions have that ability and also will continue with the case once you have left, might be worth asking.

 

Also be aware that you should have an appeal right even if you have left and I would exercise this and I would submit a Subject Access Request as well to get the paperwork for the investigations etc then if they submit stuff afterwards that was not provided you have more evidence of a (for want of a better word) stitch up.

 

 

The working should be along the lines of:

 

"Please provide all electronic and paper copies of all paperwork held by "insert business name" in relation to "insert your name" this should include my personal file, any investigations notes inclduing working notes, any emails held or sent by the below named individuals as well as any held centrally in "HR or what ever your company has as it's human resorces", and all payslips and P60 documents"

 

Then you just list the names of th eindividuals involved in the investigations or such.

 

The reason you ask fo the payslips and p60's is to prove that they deliberatly dropped your wages when they investigated you and to see how long the overtime has been in your wages.

 

Hope this helps, and if you can hold off resigning till you have legal advice or the SAR stuff back then that might be best.

 

Red

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I agree with the break down in trust - although a contract does not explicitly state that this is a part of it, it is counted as an implied term. Here is a template you could use for your grievance letter if you submit one:

 

I am writing to tell you that I wish to raise a formal grievance, due to ***** having ..... (detail what they've done).

 

In doing so, I am asking ***** to observe the implied term of ‘mutual trust and confidence’, and ‘not act in a manner which would likely destroy, or seriously damage that trust and confidence’.

 

So on and so forth. Hope that helps.

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