Jump to content


  • Tweets

  • Posts

    • OK.  So you lent your car to a friend in 2019 and he racked up three parking tickets that he tells you he didn't know anything about(!).  You were the registered keeper (RK) at the time at your family address, but you got chucked out and could not change your RK address with DVLA because you were homeless.  You knew nothing about the parking tickets and enforcement action until you got a bailiffs' letter passed on to you.  You made an Out of Time (OOT) application in respect of one PCN but Birmingham CC objected to it and the traffic court rejected your application.  A solicitor helped you make OOTs in respect of the other two PCNs but you don't yet know the outcome of those two applications.   Is that the situation you are in?   dx100uk thinks you can resubmit the application saying your friend was the driver.  I don't think saying that will help as the driver is irrelevant.  It's the owner who is liable to pay the charge and that is the RK (unless the RK is a car hire firm).  I assume you are not a car hire firm so you are stuck with the liability, not the driver.   Whether you actually can resubmit an OOT once one has been rejected I do not know, but why not try.  What did the solicitor put on the applications they helped you with?  Did you not ask their advice about the rejected application while you were with them?  I think you would have to say something to the effect that you never received any paperwork in relation to the PCNs because you had been chucked out of your home and because you were homeless you did not update your address at DVLA.  That is the truth isn't it?  You don't want to lie on the application.   To me that's a good reason for you not doing anything about the PCNs, but I suspect that Birmingham CC will object again and that the traffic court will reject again.  And, as I said above, I don't even know if you can submit a second OOT application in respect of a PCN if the first has been rejected.   So it looks to me like you might be a bit stuck.   Unless dx100uk, or spaceman61, or another poster with expertise in local authority PCNs comes along I'm not sure what you do.   If you get no more helpful suggestions here you could try on National Consumer Service.  If you do go there, do not register with a hotmail address.  You will also need to provide them with a timeline of everything for all the documents you actually have, and you will need all the facts and dates etc at your fingertips.  And make sure they are accurate.   http://forums.National Consumer Service.com/index.php?showforum=30   And get your friend to contribute to paying off the PCNs.  Do you believe he really knew nothing about them?
    • To enjoy the protection offered by s.75 CCA 1974 for a credit card payment, you must pay over £100 and under £30,000 for the goods or service (even if part payment for a larger total amount).
    • Hi Charlie and welcome to CAG   As an Executor, you have a duty to insure the property and tell the currect insurer of the passing of the deceased.   Most insurers will refuse normal contents cover on a house left unoccupied beyond 60 days. So, unoccupied, the home will not be insured against break-in damage, theft, flood, accidental damage, etc.   You may be able to obtain FLEE insurance covering only Fire, Lightening, Explosion and Earthquake. It may cost more than usual contents cover  because the home is unoccupied, even though the level/amount of cover is less than for an occupied home.   As said here already, an Executor would be wise (or indeed have a duty) to remove valuables from the home if you have somewhere safer to store them pending Probate, distribution, sale, etc.   I hope if you can explain the insurance risks to YB and assure him that you are not taking items just for your own benefit, he may see sense.   Please keep us updated ............
    • yours is not the next move   dx  
  • Our picks

Please note that this topic has not had any new posts for the last 3409 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi,

 

I have an issue with T-Mobile I'm trying to sort out and I'd appreciate some advice. First to the background... apologies for the lengthy post and the sizeable images, but I wanted to provide as much info as I can.

 

A few years back I had a contract with T-Mobile with phones for both my wife and I on the contract. I was the sole account holder. During a girls' break abroad in 2006, my wife used her mobile to send texts to myself and our children - unknowingly racking up a hefty bill, as T-Mobile charged connection fees per text.

 

After trying to come to an arrangement to repay with T-Mobile, they eventually defaulted the account and passed it to a DCA and I began to repay them at an agreed rate per month. Everything was fine until October last month when the DCA stopped taking their regular standing order payment. Not wanting to be a non-payer, I tried to send payments manually but after a few days the payment would reappear back in my bank account - clearly the DCA was no longer collecting the account.

 

I contacted T-Mobile support (almost impossible!) via email and Twitter, only to be told that as the account had been passed to a DCA, they weren't able to accept payment on the account and I would have to deal with them. I had lost all record of who the DCA was, and asked them who was administering the account - they couldn't tell me which DCA was assigned my account.

 

So I was stuck in the position of wanting to repay my debt, but having no-one to pay it to. T-Mobile wouldn't take my money, nor would it seem the DCA, whoever they were. After a few months of trying, I gave up, and the DCA hadn't bothered trying to get in touch re: non-payment. I figured that after almost 12 months and no contact that it was a dead account.

 

Last month, I tried again with T-Mobile and the DCA with similar results, so I wrote to T-Mobile's CEO asking if he would expunge the remaining balance and consider removing the default as a gesture of goodwill in light of the hassles I had had. He agreed to the former, but not to the latter.

 

So fast forward to today and I'm checking my monthly credit reports through Equifax and Call Credit (Annualcreditreport) and I notice that T-Mobile have indeed marked the default as settled.

 

HOWEVER, they have also wiped all history of the debt between the original default date (Dec' 06) and the date of settling the default (July '11), alleging the account entered default in Sept '10 after a period of arrears - this is clearly not true!

 

I've screengrabbed my credit report from last month and this month to illustrate.

 

Accout as it was 4/7/11..

 

tmob1.jpg

 

Account history, according to Annualcreditreport...

 

Tmob3.jpg

 

Account as it shows today...

 

Tmob2.jpg

 

I've opened a dispute with Equifax stating the above information and that the information recorded is inaccurate .. I wondered if there was anything else I can do? Surely T-Mobile can't doctor previous information in this manner to paint an erroneous picture of the behaviour of my account?

Tmob2.jpg

Link to post
Share on other sites
Hi,

 

I have an issue with T-Mobile I'm trying to sort out and I'd appreciate some advice. First to the background... apologies for the lengthy post and the sizeable images, but I wanted to provide as much info as I can.

 

A few years back I had a contract with T-Mobile with phones for both my wife and I on the contract. I was the sole account holder. During a girls' break abroad in 2006, my wife used her mobile to send texts to myself and our children - unknowingly racking up a hefty bill, as T-Mobile charged connection fees per text.

 

After trying to come to an arrangement to repay with T-Mobile, they eventually defaulted the account and passed it to a DCA and I began to repay them at an agreed rate per month. Everything was fine until October last month when the DCA stopped taking their regular standing order payment. Not wanting to be a non-payer, I tried to send payments manually but after a few days the payment would reappear back in my bank account - clearly the DCA was no longer collecting the account.

 

I contacted T-Mobile support (almost impossible!) via email and Twitter, only to be told that as the account had been passed to a DCA, they weren't able to accept payment on the account and I would have to deal with them. I had lost all record of who the DCA was, and asked them who was administering the account - they couldn't tell me which DCA was assigned my account.

 

So I was stuck in the position of wanting to repay my debt, but having no-one to pay it to. T-Mobile wouldn't take my money, nor would it seem the DCA, whoever they were. After a few months of trying, I gave up, and the DCA hadn't bothered trying to get in touch re: non-payment. I figured that after almost 12 months and no contact that it was a dead account.

 

Last month, I tried again with T-Mobile and the DCA with similar results, so I wrote to T-Mobile's CEO asking if he would expunge the remaining balance and consider removing the default as a gesture of goodwill in light of the hassles I had had. He agreed to the former, but not to the latter.

 

So fast forward to today and I'm checking my monthly credit reports through Equifax and Call Credit (Annualcreditreport) and I notice that T-Mobile have indeed marked the default as settled.

 

HOWEVER, they have also wiped all history of the debt between the original default date (Dec' 06) and the date of settling the default (July '11), alleging the account entered default in Sept '10 after a period of arrears - this is clearly not true!

 

I've screengrabbed my credit report from last month and this month to illustrate.

 

Accout as it was 4/7/11..

 

[ATTACH=CONFIG]29339[/ATTACH]

 

Account history, according to Annualcreditreport...

 

[ATTACH=CONFIG]29340[/ATTACH]

 

Account as it shows today...

 

[ATTACH=CONFIG]29342[/ATTACH]

 

I've opened a dispute with Equifax stating the above information and that the information recorded is inaccurate .. I wondered if there was anything else I can do? Surely T-Mobile can't doctor previous information in this manner to paint an erroneous picture of the behaviour of my account?

Equifax will contact T Mobile and query the entry, but it is best always in this situation

to copy the complaint to both parties.

It may just have been a misreading of data by the person who

updated the file.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...