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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I have had numerous loans and credit card agreements with companies, all paid off other than 2 current Northerm Rock loans which are currently part of DMP.

However I am interested as to how far back I can look at reclaiming PPI. The reason being is that as far as I can ascertain from my old papers ( I ain't got copies of everything - spring cleans !! ) that I had PPI with HFC and Alliance and Leicester, plus a couple of loan agreements with ( then ) Abbey.

All of these however were well over 6 years ago - are they exempt from reclaiming ???

 

I also know that I had PPI on barclaycards, debenhams store card, Capital one and Egg. In the case of Egg they even declined to deal with a claim made when I was made redundant as " I had not followed their procedures " such procedures were never advised !!!!

All of these are within the last 6 years

 

I also had paymentcare cover with my mortgage via Abbey and Aviva ( seperate from my life cover ) which I have stopped paying in the last 3 years but had this since 1998 till 2008 and paid premiums of over £35 at start of the policy to £65 when it ended - again they declined to deal with a claim for redundancy on the premise that they had a 2 month exemption period ( fair enough after requesting a copy of terms it was noted BUT was never ever highlighted at point of sale, in fact point of sale was no advce other than here is your mortgage, here is the endowment ( been since recovered ), life cover and additional cover for your income protection .....enjoy !!

 

Any advices on what I can look to claim back and what I am unable due to whatever reasons would be greatly appreciated as my budget is stretched tighter than a pair of Rod stewarts legendary leopard skin pants and any recoveries made can be made as on offer to try and settle DMP's and free up some income so my beans can be 29p a can and not 9p a can and perhaps clothes shopping for my 6 yr old can be something of an "as and when required basis" and not only when he's threadbare and the subject of ridicule at school.

 

 

Any help / advices would be most welcome - I agree that I am in the DMP due firstly to my own doing but as all of these were loans / agreements were " under advisement " of the respective banks / card companies they too are responsible and if I have been unfairly charged or given innacurate advices then they must also be held responsible and contribute.

 

hopefully what goes around comes around.

 

Many Thanks in advance to all you CAGgers ( hope the terminology is correct :smile:

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there is no time limit on PPI reclaims

 

i'd follow the advice on the fos website

 

use theit complaint form & make an SOC [spreadsheet]

once you have all the details you need for each debt.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

You have alot of lenders here and alot of other unknowns.

 

First off, any potential claim that isnt beyond 6 years should get your attention first. As for the potential claims that are older than 6 years, you can claim and see how the lender responds. As DX says, the FOS has guidance that says lenders should not flatly reject a complaint simply based on the time that has expired. You may find that some lenders follow this guidance and will look at your complaint. Others may flatly reject it based on the time being beyond 6 years.

 

In any event, if you want to claim you will need to know how the PPI was sold and how you were charged. In the case of a loan, chances are the PPI was added as a lump sum to the loan and you made payments toward the PPI as part of your regular monthly premium. With credit cards and store cards, its more than likely that you were charged a varying amount each month for PPI depending on the balance carried on the card.

 

Your first step is to obtain copies of each agreement as well as account statements, if you don't already have them. Do you know how to obtain these if you don't have them?

 

Once you have the information, you will need to work out the various amounts for each account you are claiming. There are spreadsheets in the site library which will make the calculations a bit easier.

 

I would suggest you make the claims where there is little dispute with regard to the time limit and reasons for mis-sale. Once you have made those claims and are familiar with the process, you can try to claim back the older accounts. I have a feeling that you wont have alot of success on the older ones and should be prepared to take those to the FOS, if you are intent on claiming the PPI back on these older accounts.

 

It wont be a quick process, and you should expect anywhere from 8 weeks to a year or more if you need to get the FOS involved. Go for the easier ones first though.

Please overlook my typos and spelling mistakes, sometimes my fingers arent in sync with my brain :)

I am just a consumer and have no legal training. My posts are opinion only, based on my own limited experience. If in doubt you should seek legal advice from a qualified practitioner.

 

Activ Kapital - Disputed £4,000.00 - 04/04/2011 Settled! WON!

HSBC Current Account - Defaulted for £200.00 Charges. - 19/05/2011 Charges Refunded Default Removed! WON!

HSBC Loan Account - £16,000.00 Unsecured Loan - 05/07/2011 Disputed No Further Contact WON! (for Now)

Barclaycard Account - Disputed account and £1500.00 Charges. - 18/07/2011 Charges Refunded! WON!

London Scottisht - Disputed account and Charges. £25,000.00 - 06/2011 Balance reduced by 95% WON!

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