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    • When were you stopped please? HB
    • Really interesting video on 'growth' from some who used to be a top city trader.  
    • Thanks HB, i will take your advice 
    • Update: I wrote again to WODC and again they have failed to reply. I also wrote to my 2 local councillors and the Leader of the council.....   Only one of them responded, my local councillor who also happens to be "Executive Member for Finance" , and he said that he had asked the relevant officer to look into it and report back, then he would come back to me with the response. I haven't heard back and it's now a week. I'm seriously beginning to think that someone there has been alerted to the fact that they have fuffed up, and they are dragging their feet until they can cover their arse! Do you think it is worth sending a reminder email to the councillor that responded, or should I give them a little longer ?  I have stopped receiving SMS's from B&S so maybe they have been asked to lay off, but I have no sure way of knowing ! I also have the email address of the CEO of the council, maybe I should send him a copy of the above, stating that I am still waiting for a response and that I am completely in the dark about B&S.
    • There's no need to borrow words from another thread here; we don't have a template. Do this in your own words or it won't sound sincere and may not even apply to your particular case. If I were in the investigations department, I wouldn't be impressed by someone who copied and pasted rather than write their own letter. And please don't use AI for this, people can spot the style a mile off. Para 1 - tell them why you did it, no excuses other than trying to save money. Para 4 - tell them you're using the PAYG card. They won't tell your employer but you probably should if you're convicted. Covering up a conviction is worse than having one in the first place. ETA: Check if there's anything in your employment contract. As I said, you don't send anything until you hear from them because they won't be able to find your case without their own reference number. HB  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Another A&L Victim Retaliates!

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Hi everyone,


After many months of dithering I have just sent off my DPA request (Yesterday)

to Alliance & Leicester.


I have a few questions perhaps someone can help me with.


1. I live in Northern Ireland and A&L's HQ is in England. Which small claims jurisdiction do I use?


2. Are there any differences in the procedures for NI?


3. Can anyone reccommend a parachute account available in NI?


I'm sure i'll have more problems later, but any advice on these will be very gratefully received.



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  • 1 month later...

"Unauthorized overdraft charges and debit interest rates showed considerable

divergence between banks that are unlikely to be explained by costs. Charges

and debit interest rates are likely to be above the levels that would apply in a

well-functioning market."


This a direct quote from page 18 of the report. Can we use this in any correspondence with the banks?


In NI we have been shafted even more severely than the rest of the UK, as the main 4 banks (Ulster, Northern, Bank of Ireland and First Trust) have been running a virtual monopoly for years and their products are crap. My sister-in-law has been paying £50 - 60 per month in charges on an account with one of the local banks which she keeps well in credit! The main 4 banks have had a captive market because of the (until relatively recently) limited access to mainland UK banks. I joined A&L when they opened up here hoping they would be different. They are! They shaft you in a different way! (Reminds me of a bad joke about the definition of "indifferently").


Anyway, end of rant, thanks ampersand for the info.

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Obviously they can't deliberately 'ignore' it, that would be very naughty.

Give them a week or so to respond - they're usually v quick off the mark in telling you where to go.

If you haven't heard from them in that time, you could always send a duplicate via recorded.

y. :cool:

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Guest Battleaxe

If you got the second sod off letter, send off your LBA with the spreadsheet included and don't forget to send it recorded delivery.


You might get another sod off letter, even if you do, keep to YOUR timelines, but allow two days for receipt of the recorded delivery letter. No reply or another sod off letter, lower the boom and file for recovery of the charges.


They wont pay up before you issue in Court, it is not their way, They are making us earn our money.


Onwards and upwards

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Do I wait the remainder of the 14 days or can I send off the LBA immediately?

If you aren't desperate to be getting on with it, pbwmca, why not stick to the tried and tested timetable?

This has two benefits:-

a. it shows the court you have been 'reasonable' in the processing of your claim;

b. it shows A&L you won't be goaded into inappropriate action.

And I've just thought of another one - it gives you time to gather your thoughts and make sure you don't make any mistakes in your claim which may come back and bite you! :cool:

  • Haha 1
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Thanks for the advice Battleaxe and younganfree. I decided to let it ride for the full 14 days. LBA was sent yesterday (Recorded delivery!) with another copy of schedule of charges.


I'm starting to get the hang of this, but it's still great to have the backup of the people here.

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Guest Battleaxe



It gets easier as you go along and the support you get from everyone here is fantastic.


I am finding waiting until the 11th December hardest bit, but as I have several claims in the pipeline they are all helping pass the time. I doubt if I will get anything settled by Christmas, but the new year will be great. I am hoping that these claims will sort out a couple of other debts, or even if they reduce the balance owed, that is fine by me, because it means less for me to pay eventually. I look on all of this as a savings account. Any cash in hand is a bonus for me.


I don't get upset now if the phone rings, because I know I have control of the situation. Actually my phone has been very quiet.


Oh the other advantage as an aside: The thing I have put in place to protect myself and make sure my money is only used by me.


Yesterday I tried to pay for something using my credit card. As I had told the CC provider if anyone tries to buy anything on the internet they were to block it. so my card was refused. i tried three times, refused each time. i rang the CC provider and told tham what happened,. they unblocked the card for the merchant to complaete the transaction. As quick as a wink I tried again, to have the card refused.


About two hours later I get call from the Security mob at the CC provider. I know the conversation is being recorded. the poor man at the other end, I did feel sorry for him. After the security bits he asks about the transaction. I told him it was my fault and that it should show about five attempts to get this transaction put through. to add to the problem I had paid the money on this card for this transaction about two hours previously, as the company I am trying to pay the transaction to will only accept Mastercard or Visa and my debit card is Solo, so it had to be CC.


I get an email this morning from the company I am trying to pay to say the transaction went through. I am chasing this company to see if they can get their bankers to accept Solo cards, it will be so much easier to pay by debit card.


See I am trying to be responsible. Not have interest racked up on my credit card and keep my life in control. beaten by my own genius...arrggghhh

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This bunch are getting even quicker. Sent LBA on Tuesday and got the usual sod off reply on Saturday! (Letter ref UNFAIR4)


I'll give them them the rest of the 14 days just to show them how reasonable I am, LOL.


And so (HI HO, HI HO) it's off to court we go.


PS. I agree, Battleaxe, sometimes we end up chasing our own tails, trying to comply with the banks. Martin Lewis (The Money Saving Expert) has the right view; it's an adversarial system and we need to fight back. That's why this site is so good, it gives us little folk a fighting chance.

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  • 1 month later...

Hi all, Happy New Year. I have let my claim ride over the Christmas period.


I've just filed my claim on the NI Courts online small claims service. I have a query that, perhaps, someone familiar with the NI process could possibly help me with.


The online system did not allow me to attach a schedule of charges, will this cause me any problems?


I can't help but admit that I am now very nervous, this is the business end of the procedure and dealing with the law is something I have no previous experience of.

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  • 2 weeks later...

A quick update.


I was able to attach a schedule of charges to my claim as the court returned my claim with the following query:




I am unable to process your documentation until the undernoted matters are attended to:

Your small claims application requires service in England/Wales. I have endorsed the application with

the required certification, which you are required to sign and date before returning. Before you decide to

proceed with the application it is important that you are aware of the following factors:

1. It takes longer to obtain a decree as additional time is required for service outside the jurisdiction.

2. If you are sucessful in obtaining a decree and wish to enforce it, you can only enforce it through the

enforcement procedures in England/Wales.

3. It is possible in most cases to initiate proceedings in England/Wales where the defendant resides.

If you would like further information on the registration or enforcement procedure in England/Wales you

should contact the Queens Bench Action Department of the Central Office of the Royal Courts of Justice,

Strand, London, WC2A 2LL (Tel No 020 7947 6089).

However, if after considering these factors you decide that you wish to proceed in this jurisdiction, please

return the forms and I will process them for service.

Please confirm if Aplicants title is Ltd or plc if so please provide registered office address for service.


I have provided the required information and agreed to continue in the NI courts.


The clerk told me that, as the paperwork had to be served outside their jurisdiction, it would be 6 weeks before I could ask for a decree against A&L.


Anyone had any similar experiences?

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Cheque arrived yesterday, paid in full, usual wording about not accepting the terms and conditions and reviewing the account. i don't care about the account as there is only about £5 in it and my parachute is fully functional.


The wife is already spending the money in her head.


Thanks to everyone for their support, especially Battleaxe and Younganfree.


Now for Cap One and MBNA.

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