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    • Thanks for coming back and letting us know. Obviously we totally disagree with their decision.  Their remortgaging could only have gone wrong if they had ended up with a CCJ.  And how do you get a CCJ?  If you lose in court and then defy the court and don't pay.  Even if you lose in court, you don't get a CCJ as long as you pay within the 30 days ordered by the court.  Even had they lost in court the judge would have disallowed the interest and the £70 Unicorn Food Tax that PE made up.  There was no advantage whatsoever for giving in and paying now. But thanks to you for letting us know - a hell of a lot of users don't.
    • Hi everyone.   Before I say anything, TFL finally responded to the email I sent last week:   Thank you for your email, we acknowledge the signed documents you have returned in preparation for your hearing.   We note that this matter is causing you some stress and anxiety, however this is not a reason for TfL to discontinue proceedings. It is not unusual for passengers that have been summonsed to court to experience these symptoms, and we do have some empathy with your concerns.   However, as previously stated, TfL do not accept out of court settlements, and you will have the opportunity at your hearing, to provide your mitigation to the court prior to a decision being reached by them on how they intend to deal with this matter (usually a fine).   I am sorry that this decision is not more favourable.   Yours sincerely   James Vallis     At least he sounds more sympathetic in this email…   Only one week to go until the court hearing and I am so so nervous. I’ve prepared some questions and answers in preparation for what to say to the magistrate. It will help calm me down if I know roughly what to expect. If you could give feedback on it that would be great. If you have anything to add please do let me know.   As far as I know the court hearing will happen in these stages: Introduction and statement of facts Pleading guilty for the journeys I made with my mother’s card Penalty sentencing Appeal (if charged with a criminal record)   Am I guilty? Yes.   Why did I not pay the fare legally? Last year there was a lot going on in my life and I was struggling financially so to relieve some of this I used my mother’s Oyster card. I know it’s not an excuse and it’s still wrong.   Why do I not accept a criminal record? I really don’t want it to affect my chances of finding a job in the future. I will be the one earning money in my family so I am doing my best and studying hard to be able to get a good job. A criminal record would mean that regardless of how hard I’m working I won’t get the job I want after I graduate. This fills me with so much regret, sadness and disappointment in myself. I just want to be a good daughter for my mother because she’s already had to deal with many hardships in her life and I don’t want to make it any harder for her.
    • HI all, This is done now. My daughter and her fella are currently in the process of remortgaging so they just paid it out of panic. Thank you anyway DX
    • MCOL will tell you once they've filed it with the courts so just check there. I'm sure the courts are massive fans of DCBL using official documents to harass and scare people (Not! ) Remember that the courts call the shots now, not the claimant.  
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Just took out insurance with with hastings direct via tesco compare **RESOLVED**


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for the 20th jul same day i did the quote/paid etc and i get a email yesterday with all the details that its from 16th aug 2011 to 16th aug 2012.. this is no use to me, and is next month? what are they playing at??? i called and was told i would have to cancle this (£25-£55) and redo another one. this is crap to me...

 

anyone have any idea? as soon as i recieved the email i emailed them as i was at work, i emailed the motorbike insurance customer support, and still havent recieved a reply!

 

but what can i do?... guy on the phone did not seem to care at all..

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Well for a start, I'm sure that you have a right to cancel in the first 7 days without penalty. Would cancel, insisting at no cost (check their T&Cs) and redo it. I'm sure someone else can advise on the legality of the 7 day bit.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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i indeed did this monthly. and im stuck without my bike untill 16th aug, i need this for work, i cant believe they did it, and im the one having to pay for it, they can clearly see i did 3 differeny quotes via hastings direct, funny enough all start dates are 20th jul, weird how the one i actually buy goes to 16th aug...

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I will flag this up for urgent attention of Hastings Customer Services.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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ok email sent to them,and thread moved here.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Guest Claire Hughes Customer relations. Hastings Direct.
for the 20th jul same day i did the quote/paid etc and i get a email yesterday with all the details that its from 16th aug 2011 to 16th aug 2012.. this is no use to me, and is next month? what are they playing at??? i called and was told i would have to cancle this (£25-£55) and redo another one. this is crap to me...

 

anyone have any idea? as soon as i recieved the email i emailed them as i was at work, i emailed the motorbike insurance customer support, and still havent recieved a reply!

 

but what can i do?... guy on the phone did not seem to care at all..

 

 

Hello there,

 

My name is Claire Hughes and I work within the Customer Relations Team at Hastings Direct. I am very sorry to read that you have experienced problems in purchasing a policy from us. I understand that you have emailed us regarding your policy but if you would kindly contact me at; [email protected] with your name, date of birth, policy number and postal code I will be happy to look into this matter personally.

 

Kind regards

 

Claire Hughes

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Yes its important that we see progress updated.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Had a extremely nice reply, stated if i make a new policy she would cancel the current, with no fee and refund everything! i've just made a new quote for cover today! will have to wait 2 days for docs tho an possible 2 days to do the tax!! but at least ill be up for the weekend! :)

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Good well at least you are covered.I think you can apply for tax online even if you dont have docs yet,though I am not too sure if you can drive as there is the offence of failing to display even if there has been a disc paid for.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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i think you have x amount of days to display! and i have to wait for the motorinsurance db to update to tax ill try it quickly

 

 

Update: Insurance could not be found

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Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Well al is sorted now, had a huge mess up again,

 

after i re did the insurance it come back as 22 aug! Claire decided its best if i called her an complete a quote this way, after a 20 minute phone call with a very plesent lady its all done! she even honoured the online quote i had, and is also sending me a £25 cheque and today its in the MID and TAX ordered! brilliant! :) - great!

 

 

I wish to thank claire! superior support! :) and i hope she has a good few days off work!

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Very good.Thanks for updating.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Forgot to add-I will add to thread title to reflect.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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