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Back in November of last year I received a PCN from Camden Council re driving in a bus lane. I went through the appeals process but with out much luck. The ticket remained unpaid and was passed to Newlyn. The PCN had increased to £187 and after being passed to Newlyn now stands at £337.78.


The car is a Motabilty vehicle registered in my mother-in-law's name and she is receiving all the correspondence regarding this.


She has only ever received this one letter from Newlyn which seems to have been delivered by hand. I am willing to pay the original £187 plus what ever one letter from Newlyn should be but nothing extra. They haven't levied on any goods or the vehicle, and we have only received this one letter.


Could someone advise me on how to go about dealing with this please.

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Can someone tell me what reasonable fees the bailiff''s are entitled to. It's gone past the stage of appealing the PCN so nothing to do with a road traffic offence any more. I'm now only interested in paying the original PCN, plus what ever one hand delivered letter from bailiff should be?

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Do you want me to move it to the PCN forum? Some of the guys might of had a similar experience. I think you should contact the Council and see if they can call the debt back. Explain any mitigating circumstances. And move forward from there. It's best to do it in writing.

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Thanks rebel11. It was the bailiff's fees I wanted advice on. Just wanted clarification on how to deal with the bailiffs and their extortionate charges for simply delivering one single letter. No knock on the door or previous letters. Just demanding £150 in fees for doing sweet FA. I could write to the council but I don't think they will be much help.


My mother-in-law is vunerable I believe, due to her health problems, and am worried that she will be intimidated by them if they do call again. At the same time we won't be paying Newlyn in excess of £300 for one unpaid PCN.

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The nation standards of Enforcement agents 2002


NATIONAL STANDARDS FOR ENFORCEMENT AGENTS MAY 2002 Enforcement agents/agencies and creditors must recognise that they each have a role in ensuring that the vulnerable and socially excluded are protected and that the recovery process includes procedures agreed between the agent/agency and creditor about how such situations should be dealt with. The appropriate use of discretion is essential in every case and no amount of guidance could cover every situation, therefore the agent has a duty to contact the creditor and report the circumstances in situations where there is potential cause for concern. If necessary, the enforcement agent will advise the creditor if further action is appropriate. The exercise of appropriate discretion is needed, not only to protect the debtor, but also the enforcement agent who should avoid taking action which could lead to accusations of inappropriate behaviour.

Those who might be potentially vulnerable include:

  • the elderly;
  • people with a disability;
  • the seriously ill;
  • the recently bereaved;
  • single parent families;
  • pregnant women;
  • unemployed people; and,
  • those who have obvious difficulty in understanding, speaking or reading English



Also Google Current Bailiff fees.

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As many people on here are aware, I have a commercial business advising the pulic with regards to a bailiff enquiry. As such, I have come across endless examples of fees charged by Newlyn and sadly, it is the case that the amount that they have been chatrgin in the past couple of years (since the recession) has really taken hold is entirly different to the CORRECT fees that they had previosly been charging.


The fees are provided in statute law under the Enforcement of Road Traffic Debts Order. To calculate the fees, you need to add together the PCN (which is your case is £180), the Traffic Enforcement Centre registration fee of £7, and the statutory letter fee of £11.20. This will come to £198.20 and the statutory 1st visit fee is 28% of this figure which is: £55.47.

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