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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
      We had a 10yr  finance contract for a boiler fitted July 2015.
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
      You only have to look at TrustPilot to get an idea of what this company is like.
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Accident at work/rejected timesheet

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HI all just want some advice, Im working as a supply teacher and last monday was involved with Accident at work. whilst teaching class a whiteboard about 10ft by 4ft crashed down from wall hitting me across right shoulder, was looked at by school first aidder and reported in accident book with a request for local council heath and saftey team to look into it, was told no problem if i went and had it checked out local hospital that afternoon.


There caretaker also spoke to me and i belive jokingly said you are not going to sue us. on monday evening it had started to swell up, I had very little sleep and by tuesday morning was very painfal to use right arm. I phoned school left answer machine message explain I would need first lessons covered as

not sure how long would be in hospital, left my mobile number and said i would keep them updated, I then let my agency know what had happened preivious day.


Agency contacted me back stating for me just to get to school as soon as I could. got to hospital which is local to home address about 9am and had to wait till about 10.15 am to be seen. I let the school know this they also stated thanks get in as soon as you can.


I was sent for xrays etc and about 11am was told no breaks only soft tissue damage take pain killers and anti inflamatorys for next week and do excersises to restrenthen arm.


I phoned school again and let them know i would be there asap rely on train etc which takes arround 1.5 hrs to get there.

I arrived arround 12.45 which is towards end of lesson 3 . on a tuesday i teach lesson 1 and 2 morning and lesson 4 in the afternoon.

I then submited timesheet for full 5 days which was rejected stating no arrival till 1pmish, asking for resubmission am guessing 4.5 is what they want me to put down,


need to contact agency on monday re this would it be worth making a claim for injery thanksany advice gratefully recived.


ps whiteboard had hit 1 teacher before and just missed another cartakers have just rehung it thanks in same way

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Hi and welcome.


I think that ideally you need to firstly make a written complaint that you have suffered a loss of wages through an accident at work. This would initially go through your agency, who would presumably then take the matter up with the school or the education authority. If that were not to succeed then you will have to go down the route of a PI claim against the school and the loss of wages will then form part of the claim against them in addition to pain and suffering.


I am normally against automatically taking up a claim where a genuine accident is involved, but in your case, it does appear that there was (and still is) a degree of negligence in not securing the whiteboard properly and my fear would probably be that this could fall on a child next time - which will almost certainly result in a claim if not worse for the school.


You need to make copious notes on how it was and is, inadequately secured, what happened, who saw it happen, who it was reported to and how, and what remedial action has been taken (or has not). Take photographs if possible as well, for once they receive any letter of complaint you can guarantee that the problem will be dealt with rather swiftly.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.






If I have been helpful in any way - please feel free to click on the STAR to the left!


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