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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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I have been hassled by my Landlord for the last 8 months over paying towrds general building work needed on the flats where I live - he wwanted me to pay £800 towards the cost of a new roof.

 

Weekly visits from him nearly ruined my marriage but we did get some help purely by chance when we came across a website suggested to us by a guy from the ground floor.

 

Anyone who rents a property and is having hassle with landlords should have a look at myleasecheck.com

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Thread moved to Residential and Commercial Lettings Forum.

 
 

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I have been hassled by my Landlord for the last 8 months over paying towrds general building work needed on the flats where I live - he wwanted me to pay £800 towards the cost of a new roof.

 

Weekly visits from him nearly ruined my marriage but we did get some help purely by chance when we came across a website suggested to us by a guy from the ground floor.

 

Anyone who rents a property and is having hassle with landlords should have a look at myleasecheck.com

 

If your just a tenant renting off the landlord, then you have NO responsibility to pay for roof repairs, afaik!

[sIGPIC][/sIGPIC]

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The LL cannot keep coming around at all, he must give you quiet enjoyment.

He must give you notice and any arrangements must be at your conveience.

It would be reasonable to let have access to look at roof defexcts and to arrange repairs but you do not have to contribute to costs.

Pressume you have an AST contract.

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The site quoted appears to be for Leaseholding Owners, not renting Ts ie no AST.

£800 towards roof repairs sounds like a service charge for essential repairs to which all leaseholders in block may have a liability.

 

Unless informed to the contrary I do not think this thread relates to LLs & Ts (AST etc) who normally post here.

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If you have a Shorthold tenancy, you have NO liability in law to pay for roof repairs - unless YOU caused the damage.

 

The landlord can't ask a shorthold tenant to pay for the cost of repairs which the law requires the landlord to do. Those repairs include roof repairs. They are explained in detail in this FAQ -

 

Disrepairs in privately rented accommodation

 

 

In summary, section 11 of the Landlord and Tenant Act 1985 imposes a statutory obligation on the landlord to keep the following in good repair and in proper working order:

 

• the structure and exterior of the dwelling, including drains, gutters and external pipes;

 

• the installations for supply of water, gas, electricity and sanitation (including basins, sinks, baths and toilets); and

 

• the installations for space heating and water heating.

 

The only exception is that the landlord has no duty under section 11 to repair damage caused by the tenant [see section 11(2)(a)].

Note

 

This is a self-help forum in which users share their experiences. Assistance is offered informally, without any assumption of liability. Use your own judgement; obtain advice from a qualified and insured professional if you have any doubts.

 

This posting gives general guidance only. It is not an authoritative statement of the law. Consult a Solicitor for specific advice before deciding on any course of action.

 

 

Further information:

 

Assured and Shorthold tenancies - A guide for tenants

 

Renting and Leasehold - Advice from Shelter

 

 

All posts are opinion only

 

 

If you've found my suggestions useful, please click on my star and add a comment

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