40 Days Up

[Riflez]

Today is the 40th day since my recorded DPA arrived at HSBC.

 

I have not even had them acknowledge receipt of my request other than the copy I sent by email to customer relations that they are looking into it.

 

Is this normal behavior from them now?

[HSBCrusher]

mmmm, unusual.

You will have to chase them up, there are a few letters in the library for this purpose, let us know how you get on....

 

Crusher

[KPH]

Today is the 40th day since my recorded Data Protection Act arrived at HSBC.

 

I have not even had them acknowledge receipt of my request other than the copy I sent by email to customer relations that they are looking into it.

 

Is this normal behavior from them now?

Just carry on with the process and stick to the timetable, dont let then sway you, you are entitled to the data they hold on you. I ended up having to go to court to force them to give me my Data, despite actually acknowledging my original request.

DONT GIVE UP.

[Riflez]

So this is them playing hardball is it? drag it out as long as possible right form the get go, They know I cant proceed until I have statements

[pawlid1]

Hi Rifelz

My 40 days will be up very soon and they have only sent me 3 years worth of statements, so getting rather narked , but not going to rise to it they have a couple of days left!

 

Regards

 

pawlid1

[KPH]

Thats just what it is, As I say I ended up having to file a case with the courts to get my statements, they said was an over reaction on my part but it certainly worked.