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traceyrmj against virgin ONE (RBOS)... bring it on!

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well couldnt find a virgin one forum so have plonked this here :) hope thats ok. sent SAR 30th Aug, they replied that they urgently need my new phone number to discuss this with me. ( changed it a while ago and no longer deal with V1) i replied that my phone number was irrelevant as i requested the information in writing and they have xx days left of my original deadline :) in fact 20 days and counting....

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they managed to get my number from somewhere, they have called me three times today and left messages - what do they think they will accomplish? i have already asked them to communicate in writing and they have 19 days left so we shall see...

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have written to them again asking that they comply with my data protection request in writing within the original deadline, so far nothing...

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received letter today saying.. we have already collated the data you require however the cheque you sent for the £10 fee is incorrectly addressed to virgin one, it shoudl be addressed to "the virgin one account" WTF they are seriously quibbling over the word account missing form the cheque? i have added the word "account" to my original cheque and replied that i am pleased they already have the information i am looking forward to receiving it :) in the post today...

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oh my goodness! the statements arrived today ( the dears charged me the £10 too :mad: ) and in my entire banking history with them i was charged....

wait for it....

its hillarious.....




:o cant beleive i was ever that well behaved bankwise :p will put this thread to bed now cos i got nothing to claim back ROFPMSL-1.gif

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can I ask what address you sent your dpa to? :confused::D gutted there were no charges lol

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Virgin [RBOS]
Is Virgin part of Bank of Scotland?







sorry , just found out it is...LOL

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