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The Hooded Claw

Currys selling electric razors i cant use

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Firstly, Hello and thanks in advance for any help i may get.

 

7 Months ago i bought a

 

 

 

PHILIPS HQ7340/17 Rotary Shaver

 

Product code: 074409

 

 

£79.99

 

 

 

from

 

Currys, Unit 1A, Stadium Retail Park, Wembley Park Drive

Wembley

HA9 8TS

 

it was a lovely day and i was on my motorbike so i went for a ride and got home around 9pm. When i opened the box it had a european plug attached and as i live in Wembley i couldnt use it...i went back the store and complained and they said sorry but wouldnt give me any reason why the item couldnt be used or why there was no clear indication on the advertising that you needed a secong european socket..

 

i wrote to Currys and Emailed and also phoned but to no avail, so i got on with my life, untill that is today....i got back from a little trip away and realised i'd left my razor

 

Off i went to Currys in Wembley and sure enough they had the razor, but it still didnt say anything about needing a extra plug.............SO

 

ME: hello i'd like to buy this

 

Currys: ok thats £79

 

ME:does it come with a british plug?

 

CURRYS: Yes

 

ME: Could you open it up and check

 

Currys: Erm , Erm, Yes why not

 

ALL OF US LOOK ON:

 

CURRYS: oh, no sorry, its a european plug

 

ME: what would have happened if i got home and couldnt use it?

 

CURRYS: yes, thats bad

 

ME: thats ok, ill take it if you give me a free european plug

 

CURRYS: we cant do that

 

ME: can you get your boss plese

 

.......................................................................

 

Scene 2 Act 2, the boss appears..............

 

ME: Hello, this razor will not work in the UK with the socket attached

 

CURRYS MANAGER : we can sell you a Socket.

 

ME: I'm sure you can, but idont want a socket, i want a razor with a british socket attached to the end so i can get a shave.

 

CURRYS MANAGER: then theres nothing we can do for you

 

ME: Do you know that these are no good unless you live in Europe?

 

CURRYS MANAGER: they are good if you buy a socket

 

ME: Ill have it for free

 

CURRYS MANAGER: well we are not going to do that and if theres nothing else i'm afraid i'm busy

 

ME:-x: did you know its got a foreign plug on it?

 

CURRYS MANAGER: yes

 

ME: it doesnt say on the box i need another socket

 

CURRYS MANAGER: it also doesnt say you dont need one

 

Touche Currys Nemesis ......Touche

 

...................................................................................................

 

Act 3 Scene three, the meetings of the minds

 

ME: are you really a manager

 

CURRYS MANAGER: yes

 

ME: and you know it wont work in my house?

 

CURRYS MANAGER: it will if you buy the socket

 

ME: Were on the box does it say i need a socket

 

CURRYS MANAGER: Touche Customer, Touche ( this didnt happen, it was in my mind)

 

CURRYS MANAGER: it doesent

 

ME: Thats clearly a misrepresentation

 

CURRYS MANAGER: why

 

ME: becuase A: i need a second plug to use the razor and B: it doesnt say so on the box

 

CURRYS MANAGER: it could look like that

 

 

ME: yes, yes it could

 

CURRYS MANAGER: can i help you with anything else

 

ME: yes, do you have the socket i need to use the razor that doesnt work unless i but it?

 

CURRYS MANAGER: yes

 

ME: could i see it?

 

Manager gets me the socket and i place it on top of the razor....

 

CURRYS MANAGER: would you like to buy it?

 

ME: No, i just wanted you to see how easy it was to put the second item next to the first item and with maybe a little note attached saying something like...........erm i dont know lets say............THIS ITEM WONT WORK WITHOUT THIS SECOND ITEM.

 

CURRYS MANAGER: I can see how looks

 

ME: really

 

 

anyway i take her name and her boss's name and explain i was in the same shop six months ago and was sold a razor that didnt work unless i bought a second universal socket

 

is it me people or are Currys breaking some law on false advertising

 

Many thanks

 

 

The Hooded Claw

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Hmm well I'm no expert but surely without another component its not fit for purpose for use in the UK, where its being advertised...

 

Doesnt that come under soga?

 

S.


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Are you sure it's a europlug and not a shaver plug? They're also two pin and pretty common, but the clearance between the two pins is different. You can get an adapter to convert between the shaver plug and a normal UK mains socket very cheaply.

 

In fact I have never seen a shaver come with a normal UK plug...


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its an electric shave that comes cordless, the cord that you can attach to the razor is simply for recharging only and not the type that plugs into the old bathroom charger

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Yes, but all the recharge cables I have had on shavers have still come with shaver plugs not UK plugs.


The above post constitutes my personal opinion on the facts in the post compared with my personal knowledge of the applicable legislation. I make no guarantees of its legal accuracy. If you are in doubt seek advice of a legal professional specialising in the area concerned.

 

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just get an adaptor

 

they all come that way as they are an EU CE product.

 

dx


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I've never ever seen an electric shaver with a 3-pin plug on it, only ever a 2-pin.Remember when most houses were built with a 2-pin socket in the bathroom that said 'shaver' on the socket? For some reason you tend not to get those anymore though, I haven't seen one in a long long time....well...except in the bathrooms on plane's anyway.

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i cannot beleive iv just read all that and its quite clearly a shaver plug that fits in a shaver plug in a bathroom. idiot.

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i cannot beleive iv just read all that and its quite clearly a shaver plug that fits in a shaver plug in a bathroom. idiot.

 

Thats just what I was thinking.


Ash.

 

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Even electric toothbrushes come with the two pinplug on, just buy the adapter for less than £1. I thought it was common knowledge.


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OK, to put this thread to rest.

"The Plugs and Sockets etc. (Safety) Regulations 1994" states in both "UK and Ireland requires that all domestic electrical goods sold in either country should be fitted with a BS 1363 or IS 401 (as applicable) plug" (those are standard 3 pin plugs) HOWEVER in the "EXCLUDED ELECTRICAL DEVICES" section it does have "Any non–rewirable or any moulded–on Europlug (that is to say any plug conforming with BS EN 50075) which is designed for the purpose of connecting to a shaver supply unit conforming to BS 3535: Part 1 any electrical shaver, toothbrush or similar appliance; and for the purposes of this paragraph the expression “shaver supply unit” shall have the meaning given to it in BS 3535: Part 1."

 

So, legally, they don't have to put a 3 pronged plug onto a shaver, but they do need to use a BS kite marked europlug.

 

http://www.legislation.gov.uk/uksi/1994/1768/schedule/1/made


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gets the award as the most pathetic thread on cag

 

closed!

 

dx

  • Haha 1

PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

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Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

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style="text-align:center;"> Please note that this topic has not had any new posts for the last 2891 days.

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