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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Morgan Stanley's dirty tricks


KJBoutcher
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Hi all,

 

Here's a funny thing... A few months ago MS decided to reduce my credit limit from £3300 to £3030. A strange move I originally thought but now in light of what's happening perhaps not...

 

I was hovering just under the original limit, made a payment well above the monthly amount and then they reduce the credit limit. All good, nothing too sinister. Then: That month's interest gets added to the account plus an unusable payment protection plan payment which pushes me over my newly reduced limit by £27.02. Had they left the limit alone I would have been 100% ok but now they have just kept adding charge after charge pushing me further over the limit. Funny thing is had they left it alone I'd still be within my original limit!

 

I now owe them £250ish to clear the excess credit limit but they owe me £770 in charges and payment protection payments!

 

I LBA'd them and they have until the 28th Sept to refund me... Anybody have any ideas before I get defaulted as to how to get this sorted out?

 

Thanks in advance,

 

KJ

WON!

Cahoot - Prelim 18/8/06 - LBA 1/9/06 - MCOL 15/9/06

GE Money - Prelim 10/8/06 - LBA 1/9/06 - Cheque arrives 7/9/06

HSBC - Prelim 5/8/06 - 10/8/06 - LBA 18/8/06 - Partial offer 24/8/06: Rejected - MCOL 7/9/06 - 21/9/06 Full Offer & Confidential.

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I had a similar thing done to me by MBNA and then Morgan Stanley followed suit. Meaning that after my PPI came to an end, they both reduced my credit limits, jacked up my interest rate but I was still unwell and had continued to pay the PPI premiums all through my disability claims. However, I could not make another claim, because of the Exclusions & Limitations - I had not returned to work - pre existing condition etc, which of course rendered the ins. useless. Angry Cat

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  • 1 month later...
Don't they have to give notice to change the terms of your account? just a thought!

 

Thats a good point and sorry for taking such a long time to post back! Looking back I beleive they did give me notice, I just thought it was a weird move on their part at the time.

 

In relation to the other things MS have been upto, I was offerd half of the amount I am claiming as 'full and final' refund so I turned 'em down and pressed on with my MCOL for the whole lot which now stands at just over £900.00. That part of the saga goes on, for now...

 

Other developments though: They have been seriously harassing me for payment too, even though they owe me! I made a payment above what they were asking for last month. Fair enough... Then the calls began.

 

I have a log of all calls received since the end of September and so far they have tried to contact me about 60 times! Some days I am getting 6 calls in the space of 3 hours! I wrote to them mid October asking for all correspondence in writting but no... I wrote again last week asking the same thing but no... The calls continued. So I have now reported them to Trading Standards and OFT. They called again yesterday, spoke to a seriously rude guy who asked me who gave me the authority to request no more calls (!) so I said 'Me'.

 

I said I had written twice now and that there are some major communication issues within MS if the message isn't getting through to you drones in the call centres making these calls. I then dropped into the mix the fact that I have been logging all calls, recording all calls and that I am of the view that each time they have contacted me constituted harassment. I also told Mr Nasty that I had reported MS to TS and OFT. He spluttered a bit and I said 'this phone call is now over' and put the phone down. That was yesterday morning and so far today they haven't tried to call once...

 

Now I just have to wait for MCOL to take effect...

WON!

Cahoot - Prelim 18/8/06 - LBA 1/9/06 - MCOL 15/9/06

GE Money - Prelim 10/8/06 - LBA 1/9/06 - Cheque arrives 7/9/06

HSBC - Prelim 5/8/06 - 10/8/06 - LBA 18/8/06 - Partial offer 24/8/06: Rejected - MCOL 7/9/06 - 21/9/06 Full Offer & Confidential.

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I expect he did splutter when you mentioned the OFT!

 

Anyone else getting calls like this, send this letter:

 

Re: Harassment by telephone

Dear Sir/Madam

 

I am writing to express my serious concerns regarding the telephone calls that I have received from your company.

I have written and requested that these stop, but I am still receiving calls.

I am now formally requesting that all further correspondence be made in writing only.

 

I demand that these phone calls stop immediately. I am familiar with the terms of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997 and I believe your harassment places you in breach of these acts.

If you continue to call, you will also be in breach of the Wireless Telegraphy Act (1949) and, as such, I will report you to both Trading Standards and The Office of Fair Trading.

I would be grateful if you could investigate this situation immediately and rectify it without delay, as I am willing to be a witness in litigation against Debt Managers Ltd if necessary and Police involvement will not be ruled out.

These are criminal offences and your Consumer Credit Licence will not protect you from charges.

 

I will deem you to have been served notice of this instruction by **date two days after you post this letter**, I am advising you that any calls received after this date will be recorded with the intention of them being used as evidence.

 

Yours faithfully,

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I expect he did splutter when you mentioned the OFT!

 

Anyone else getting calls like this, send this letter:

 

Re: Harassment by telephone

Dear Sir/Madam

 

I am writing to express my serious concerns regarding the telephone calls that I have received from your company.

I have written and requested that these stop, but I am still receiving calls.

I am now formally requesting that all further correspondence be made in writing only.

 

I demand that these phone calls stop immediately. I am familiar with the terms of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997 and I believe your harassment places you in breach of these acts.

If you continue to call, you will also be in breach of the Wireless Telegraphy Act (1949) and, as such, I will report you to both Trading Standards and The Office of Fair Trading.

I would be grateful if you could investigate this situation immediately and rectify it without delay, as I am willing to be a witness in litigation against Debt Managers Ltd if necessary and Police involvement will not be ruled out.

These are criminal offences and your Consumer Credit Licence will not protect you from charges.

 

I will deem you to have been served notice of this instruction by **date two days after you post this letter**, I am advising you that any calls received after this date will be recorded with the intention of them being used as evidence.

 

Yours faithfully,

 

I was about to suggest the same thing but noomill beat me to it. Just modify it as needed to suit your own case KJ, so far it is working very well. Have you actually issued on Moneyclaim yet? If so and they call again you could also point out that the telephone harasement constitutes an attempt by them to enforce payment of an account which is subject to court proceedings and that any further attempts will be reported to the court.

Alliance & leicester:Settled 8/9/06 http://www.consumeractiongroup.co.uk/forum/alliance-leicester-successes/19700-tamadus-l.html?highlight=tamadus

Capital One:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/capital-one/16644-tamadus-capital-one.html?highlight=tamadus

MBNA 2 accounts:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/other-institutions-successes/13831-tamadus-mbna-i.html?highlight=tamadus

Smile:Settled 15/11/06

Egg Card:S.A.R - (Subject Access Request) sent 2/10/06

GE Money:S.A.R - (Subject Access Request) sent3/8/06 LBA sent 26/9/06

Abbey:ERC prelim sent 14/9/06. LBA sent 2/10/06. Now it's getting interesting so keep watching

Barclaycard:In criminal default watch this space

Lloyds TSB:In criminal default watch this space

 

If my comments have been useful please click the scales and let me know.

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I was about to suggest the same thing but noomill beat me to it. Just modify it as needed to suit your own case KJ, so far it is working very well. Have you actually issued on Moneyclaim yet? If so and they call again you could also point out that the telephone harasement constitutes an attempt by them to enforce payment of an account which is subject to court proceedings and that any further attempts will be reported to the court.

 

Yes, I issued the MCOL way back on the 16th October and the calls were coming thick and fast upto the 27th October when they strangley stopped after I told them about the OFT...! The template letter that you and noomill060 suggest was sent out on the 16th October too and it had no affect whatosever as the calls still came. It is interesting too that you mention about enforcement of payment while court action is being taken as that is most definately what they have been trying to do!

 

Anyways, I'll be waiting to see what happens now with the court claim, I reckon I am about due a letter from them any day now... Will let you know what happens!

WON!

Cahoot - Prelim 18/8/06 - LBA 1/9/06 - MCOL 15/9/06

GE Money - Prelim 10/8/06 - LBA 1/9/06 - Cheque arrives 7/9/06

HSBC - Prelim 5/8/06 - 10/8/06 - LBA 18/8/06 - Partial offer 24/8/06: Rejected - MCOL 7/9/06 - 21/9/06 Full Offer & Confidential.

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Have you considered actually reporting them to the Police, the OFT and Trading Standards?

 

A visit from the Old Bill and an OFT investigation concentrates the mind wonderfully.

 

I have actually reported them to TS and OFT already, did that last week. I guess from their total silence they have either had a word from OFT already or taken what I have said seriously at long last. I don't care though, even if OFT haven't been in touch with them yet I'm sure they soon will be! But if those calls start again I think I'll have a word with the Police... But so far so good!

 

Now I just want my money back.

WON!

Cahoot - Prelim 18/8/06 - LBA 1/9/06 - MCOL 15/9/06

GE Money - Prelim 10/8/06 - LBA 1/9/06 - Cheque arrives 7/9/06

HSBC - Prelim 5/8/06 - 10/8/06 - LBA 18/8/06 - Partial offer 24/8/06: Rejected - MCOL 7/9/06 - 21/9/06 Full Offer & Confidential.

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Report them to the cops anyway. It wont help their case when you tell the judge about Police involvement under the Harrassment Act.

 

You dont have to press charges, you can just ask at the desk that a note be made in the Duty Logbook about the phone calls. If the calls start again, you can go back and tell them they have started again, point out your earlier complaint in their log book and tell them you want it speak to CID about it. Adds a bit more weight to your complaint.

  • Confused 1
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Report them to the cops anyway. It wont help their case when you tell the judge about Police involvement under the Harrassment Act.

 

You dont have to press charges, you can just ask at the desk that a note be made in the Duty Logbook about the phone calls. If the calls start again, you can go back and tell them they have started again, point out your earlier complaint in their log book and tell them you want it speak to CID about it. Adds a bit more weight to your complaint.

 

Dude.... I'm liking this! I think I will jolly well go and have a word at my local police station tomorrow then, seeing as it won't do any harm and will just add weight to my case. Ta for the info!

WON!

Cahoot - Prelim 18/8/06 - LBA 1/9/06 - MCOL 15/9/06

GE Money - Prelim 10/8/06 - LBA 1/9/06 - Cheque arrives 7/9/06

HSBC - Prelim 5/8/06 - 10/8/06 - LBA 18/8/06 - Partial offer 24/8/06: Rejected - MCOL 7/9/06 - 21/9/06 Full Offer & Confidential.

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I have actually reported them to TS and OFT already, did that last week. I guess from their total silence they have either had a word from OFT already or taken what I have said seriously at long last. I don't care though, even if OFT haven't been in touch with them yet I'm sure they soon will be! But if those calls start again I think I'll have a word with the Police... But so far so good!

 

Now I just want my money back.

 

if the calls do start again simply refuse to answer their security qurestions on the basis you have no proof of who they say they are. The call cannot continue of you don't answer their silly questions. You have no idea who it is other than their word for it, just refuse to believe them as you didnt instigate the phone call.

 

I actually told one of the muppets one day that I was the heir to the throne of England and could he prove otherwise over a random call, 'no he said but I didnt dial Prince Charles number'... to which I replied 'prove it' he hung up on me just as I was getting started :( I even asked one of them for the secret password one day. 'what password' he said. 'Ah' says me 'you dont know it so this call is terminated'

 

It can become amusing listening to them spluttering lol:lol:

  • Confused 1

Alliance & leicester:Settled 8/9/06 http://www.consumeractiongroup.co.uk/forum/alliance-leicester-successes/19700-tamadus-l.html?highlight=tamadus

Capital One:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/capital-one/16644-tamadus-capital-one.html?highlight=tamadus

MBNA 2 accounts:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/other-institutions-successes/13831-tamadus-mbna-i.html?highlight=tamadus

Smile:Settled 15/11/06

Egg Card:S.A.R - (Subject Access Request) sent 2/10/06

GE Money:S.A.R - (Subject Access Request) sent3/8/06 LBA sent 26/9/06

Abbey:ERC prelim sent 14/9/06. LBA sent 2/10/06. Now it's getting interesting so keep watching

Barclaycard:In criminal default watch this space

Lloyds TSB:In criminal default watch this space

 

If my comments have been useful please click the scales and let me know.

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I actually told one of the muppets one day that I was the heir to the throne of England and could he prove otherwise over a random call, 'no he said but I didnt dial Prince Charles number'... to which I replied 'prove it' he hung up on me just as I was getting started :( I even asked one of them for the secret password one day. 'what password' he said. 'Ah' says me 'you dont know it so this call is terminated'

 

It can become amusing listening to them spluttering lol:lol:

 

Hey thats too cool...! My calls have stopped for good it would seem plus I had a call from Kent Trading Standards about the complaint I made against MS too. Excellent stuff.

 

Right, I've had word from MS today... I've had an offer of £622 for all the charges which is cool. However, I have also gone after them for payment protection insurance too and they have written saying to get in touch with Norwich Union as thats who the insurance would have been with had I ever been able to actually use it! But... I've been paying MS for the privilage of this useless insurance so surely I persist with them? I have already filed an MCOL for both charges and PPI, so how should I play it now?

 

Thanks in advance,

KJ

WON!

Cahoot - Prelim 18/8/06 - LBA 1/9/06 - MCOL 15/9/06

GE Money - Prelim 10/8/06 - LBA 1/9/06 - Cheque arrives 7/9/06

HSBC - Prelim 5/8/06 - 10/8/06 - LBA 18/8/06 - Partial offer 24/8/06: Rejected - MCOL 7/9/06 - 21/9/06 Full Offer & Confidential.

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Oh dear, whats this? The phone ringing... I answer... It goes dead... I dial 1471 and guess who it was? Yes! Morgan Stanley are back! Now, where did I put that direct line to that very nice lady at Kent Trading Standards... Oh yes, here it is. :D

WON!

Cahoot - Prelim 18/8/06 - LBA 1/9/06 - MCOL 15/9/06

GE Money - Prelim 10/8/06 - LBA 1/9/06 - Cheque arrives 7/9/06

HSBC - Prelim 5/8/06 - 10/8/06 - LBA 18/8/06 - Partial offer 24/8/06: Rejected - MCOL 7/9/06 - 21/9/06 Full Offer & Confidential.

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Oh dear, whats this? The phone ringing... I answer... It goes dead... I dial 1471 and guess who it was? Yes! Morgan Stanley are back! Now, where did I put that direct line to that very nice lady at Kent Trading Standards... Oh yes, here it is. :D

 

uh oh now that wasn't very smart of them was it.

 

When will these people realise we are not going to let them browbeat us any longer?

Alliance & leicester:Settled 8/9/06 http://www.consumeractiongroup.co.uk/forum/alliance-leicester-successes/19700-tamadus-l.html?highlight=tamadus

Capital One:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/capital-one/16644-tamadus-capital-one.html?highlight=tamadus

MBNA 2 accounts:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/other-institutions-successes/13831-tamadus-mbna-i.html?highlight=tamadus

Smile:Settled 15/11/06

Egg Card:S.A.R - (Subject Access Request) sent 2/10/06

GE Money:S.A.R - (Subject Access Request) sent3/8/06 LBA sent 26/9/06

Abbey:ERC prelim sent 14/9/06. LBA sent 2/10/06. Now it's getting interesting so keep watching

Barclaycard:In criminal default watch this space

Lloyds TSB:In criminal default watch this space

 

If my comments have been useful please click the scales and let me know.

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Where the PPI is concerned KJ I'd keep onto MS as they sold you the useless thing. PPI is going to become another hot potato and a recent report slams these companies for selling it for profit reasons not because it actually benefits the customer.

Alliance & leicester:Settled 8/9/06 http://www.consumeractiongroup.co.uk/forum/alliance-leicester-successes/19700-tamadus-l.html?highlight=tamadus

Capital One:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/capital-one/16644-tamadus-capital-one.html?highlight=tamadus

MBNA 2 accounts:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/other-institutions-successes/13831-tamadus-mbna-i.html?highlight=tamadus

Smile:Settled 15/11/06

Egg Card:S.A.R - (Subject Access Request) sent 2/10/06

GE Money:S.A.R - (Subject Access Request) sent3/8/06 LBA sent 26/9/06

Abbey:ERC prelim sent 14/9/06. LBA sent 2/10/06. Now it's getting interesting so keep watching

Barclaycard:In criminal default watch this space

Lloyds TSB:In criminal default watch this space

 

If my comments have been useful please click the scales and let me know.

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Hi KJBoucher-

I have been following your thread!

 

Take a look at my recent post

http://www.consumeractiongroup.co.uk/forum/post-346736.html

 

I have also been in conversation with the very nice lady at Kent Trading Standards!

 

MS have now finally settled my money claim, however there are other matters to be tackled 'Unfinished Business' with both MS & MBNA re PPI

 

I will now email the very nice lady at Kent TS again.

 

Love AC

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Hi KJBoucher-

I have been following your thread!

 

Take a look at my recent post

http://www.consumeractiongroup.co.uk/forum/post-346736.html

 

I have also been in conversation with the very nice lady at Kent Trading Standards!

 

MS have now finally settled my money claim, however there are other matters to be tackled 'Unfinished Business' with both MS & MBNA re PPI

 

I will now email the very nice lady at Kent TS again.

 

Love AC

 

Hi AC, nice one on your semi victory with MS, I too have had an offer minus the PPI from them. They have added all kinds of conditions too, like not taking any further action etc... Er nooooooo. Seeing as MS charged me for the PPI I think it's only right they should refund it. MBNA have refunded it (I had to send them all kinds of stuff to prove I wasn't working) and I'm just waiting on the cheque...

 

MS have a damn cheek, in one letter they say I am a valued customer (as long as I pay the charges right?) while the phone calls suggest shady goings on and a total disrespect for my wishes not to be contacted via telephone. Had six calls yesterday too and thats just to my mobile! Called TS back and left a message (the lady who I was dealing with is away until Friday) and it's off to the police station I go...

 

Anyway, I have until the 10th Nov to accept their 'offer' which I think I'll only take in part settlement... Again.

WON!

Cahoot - Prelim 18/8/06 - LBA 1/9/06 - MCOL 15/9/06

GE Money - Prelim 10/8/06 - LBA 1/9/06 - Cheque arrives 7/9/06

HSBC - Prelim 5/8/06 - 10/8/06 - LBA 18/8/06 - Partial offer 24/8/06: Rejected - MCOL 7/9/06 - 21/9/06 Full Offer & Confidential.

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You do NOT have to accept any unfairly imposed conditions on your Claim, I would not and made that fact quite clear to MS.

 

Interestingly, the very nice Lady at Kent TS was most interested in the fact that MS are attempting to impose confidentially clauses on Claims!!!

It would be wonderful if other members would stand up and say "MS imposed a confidentially clause on me". This is an extremely Unfair practice and unless consumer expose MS to TS the practice will continue.

 

The very nice Lady at Kent Trading Standards (Rebecca Webb) is back in her office on Monday; She will be extremely busy l@@king at Morgan Stanley, Ooh and MBNA.

 

Keep at it, stand by your principles and do not be bullied.

 

Love AC

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Hi AC,

 

Been seriously busy working on a film project and so not had much time to post back recently. However, there have been developments: MS have come back offering the full amount (plus PPI) but minus the court costs of £80 and their ridiculous conditions have also been reduced. Now they include calling the court once they have settled, making the payment into my account and that the offer remains confidential. No great shakes, just need the full amount with court fees and we're all done, fingers crossed!

 

Hows yours going, all done and dusted yet?

 

More as it happens...

 

KJ

WON!

Cahoot - Prelim 18/8/06 - LBA 1/9/06 - MCOL 15/9/06

GE Money - Prelim 10/8/06 - LBA 1/9/06 - Cheque arrives 7/9/06

HSBC - Prelim 5/8/06 - 10/8/06 - LBA 18/8/06 - Partial offer 24/8/06: Rejected - MCOL 7/9/06 - 21/9/06 Full Offer & Confidential.

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