Ppi - HFC credit card

[walkinthepark]

Thank you again!

[Snowingagain]

I've now got my SAR back. It's a big wad of paper so I've only had time to flick through it. I did ask for PPI information but at the moment I cannot see anything apart from what's on my statements. I did specify I wanted this information. Even if there isn't any agreement in the notes can I still calculate the PPI (I'm asking for it back.) Or do I get in touch with them again to ask them for the signed contract. It is a long time ago and I think it was done over the phone so not sure. Thanks.

[ims21]

They should have supplied a full transaction history and you should be able to identify the ppi payments from those. You don't need a contract/agreement to do this.

 

Regards

 

ims

[Snowingagain]

Right thank you - it will keep me busy over the weekend!

[ims21]

Hi

 

As this is a credit card you can claimthe monthly payments plus compound interest right up to date at the rate they charged you on your card. I've attached a spreadsheet which will calculate the claim amount for you. As you go through your SAR papers, enter each of the ppi payments you find into the spreadsheet.

 

You only need to enter data in columns A, B and C and change the APR in the blue section to the rate they were charging you. The rest of the claculations are done for you.

 

Then simply change your personal details in the blue section of the sheet and the resultant completed sheet is your schedule of claim or SOC.

 

Have fun

 

ims

 

CompoundInt.xls

[Snowingagain]

Thank you so much for this. I've never liked working with figures but somehow I think I'm going to enjoy this!!

[ims21]

Thank you so much for this. I've never liked working with figures but somehow I think I'm going to enjoy this!!

 

and don't be put off by the size of the figures....compound interest mounts up quite quickly to a sizeable sum.

 

Good luck.

 

ims

[walkinthepark]

I need to ask another silly question! I'm just inputting all my PPI into the spreadsheet. As I've been going through them the PPI differs a lot eg Aug 05 it's only 94 p and then a year later it's gone to £15. Can you tell me the reason for this? Thank you.

[ims21]

I need to ask another silly question! I'm just inputting all my PPI into the spreadsheet. As I've been going through them the PPI differs a lot eg Aug 05 it's only 94 p and then a year later it's gone to £15. Can you tell me the reason for this? Thank you.

 

No its not a silly question

 

On a credit card ppi is charged based on the O/S balance. The higher the debt on a month by month basis, the higher the risk. So PPI premium is based on the level of O/S debt. The higher the debt, the higher the PPI premium for the month.

 

Just another way of getting money from the debtor....simples!

 

ims

[walkinthepark]

Ah right - here's me thinking it would be similar every month. You live and learn. Thank you.

[walkinthepark]

When you get in touch with your credit card company to reclaim PPI - do you have to use their questionnaire as I don't know all the answers. Can I just send a letter?

[ims21]

When you get in touch with your credit card company to reclaim PPI - do you have to use their questionnaire as I don't know all the answers. Can I just send a letter?

 

Hi

 

Best thing is to download the consumer questionnaire from the fos website and use that one.

 

You can only answer what you can.

 

ims

[walkinthepark]

Ok thank you.

[walkinthepark]

Hi I've just put the figures into the spreadsheet but not sure what I put for these - could someone help. Thank you.

 

ANNUAL INTEREST RATE (APR) DAILY INTEREST RATE

[ims21]

Hi I've just put the figures into the spreadsheet but not sure what I put for these - could someone help. Thank you.

 

ANNUAL INTEREST RATE (APR) DAILY INTEREST RATE

 

Hi

 

see post #10....change the APR to the rate they were charging you, i.e. the rate on the card. The daily rate will fill itself in.

 

Regards

 

ims

[walkinthepark]

I've just had a reply from my Credit Card Company. They are going to look into my complaint of mis-sold PPI. They have said they will try and be as quick as they can but in any event within 16 weeks. I'm surprised I got a rather quick acknowledgment and the letter was reasonably nice. I was expecting them to say 'no' in the very first letter.... calm before the storm I bet.

[walkinthepark]

The SAR I received wasn't complete - there wasn't a CCA and one of the statements was missing. I've asked for these missing documents but have had no reply as yet. Do I have to wait another 40 days or should it come quicker?

[ims21]

Hi

 

It should come within the original 40 day time limit....if not they are in breach.

 

ims

[walkinthepark]

Thank you for that. This morning I received one of their PPI questionnaires. I've been in touch with them regarding it being mis-sold. I've already told them the details and I was going to fill this one in but the questions are too in depth for me to remember it was a long time ago. I do know they didn't tell me I had a choice to go elsewhere and my employer would still pay me if I was off sick etc etc. They did say even if I don't fill this questionnaire in they will still look into it for me. However, if they are advising me they have partly investigated my complaint but need more information and I haven't got anything else to give it might go against me. If I do fill it in there isn't much I can add to my previous letter.

 

Is it best to try and fill in what I can or perhaps send another letter.

Edited August 6, 2011 by walkinthepark

[ims21]

Personally I'd download the consumer questionnaire from the fos website rather than use the one you have been sent.

 

You can, of course, only fill in the details you remember but as you go through it you will be surprised at what might come back to you.

 

Regards

 

ims

[walkinthepark]

Thank you - I feel as though this one has been designed to try and catch people out.

[walkinthepark]

If a person did claim on their PPI how long would this last for - is it just for the first year?

[ims21]

Hi

 

I think it would depend on the individual policy.

 

ims

[walkinthepark]

Thank you ims21 - really appreciate this.

[walkinthepark]

Started new thread as no replies

Edited August 10, 2011 by walkinthepark