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Black Horse Int Free Loan - constant badgering. what do I do?


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My partner and I took out an interest free loan for some goods and the finance was with Lloyds. The original agreement was to pay back an hefty £200 per month.

 

He has since left me (without a job or income etc.)

 

I have since started working and made an arrangement to pay £50 per month, which is quite a large amount for me. I have maintained this payment since making the arrangement and not missed once.

 

Now they are constantly ringing me on my home and mobile numbers and I have received a default letter from them. When I have taken a call I have explained that Im happy to continue to pay the £50. They are asking for a statement of earnings and will not continue with the agreement. To be honest, im snowed under and possible redundancy and further job applications/debts/admin and kids and I cant face doing it and them demanding more than £50 from me.

 

Since this was an interest free debt should I treat is as non priority and just ignore them or can they start charging me interest? I just want them off my back its really getting to me

Please can you advise me what to do about this.

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they have no legal right at all to see or know your pers fin dets

so tell them to .......

 

as for the default

i think thats rather unfair

as , as long as you conclude the deal by the end date, you haven't actually broken any agreement.

 

it is DEF NOT a priority debt

and TBH if they keep up the harrassment

i'd take them down to £1 PCM.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks for your reply.This finance is actually with Black Horse, not Lloyds.Is it possible to move this thread to another more relevant 'black horse' forum?Many thanks

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My partner and I took out an interest free loan for some goods and the finance was with Black Horse. The original agreement was to pay back an hefty £200 per month.He has since left me (without a job or income etc.)I have since started working and made an arrangement to pay £50 per month, which is quite a large amount for me. I have maintained this payment since making the arrangement and not missed once.Now they are constantly ringing me on my home and mobile numbers and I have received a default letter from them. When I have taken a call I have explained that Im happy to continue to pay the £50. They are asking for a statement of earnings and will not continue with the agreement. To be honest, im snowed under and possible redundancy and further job applications/debts/admin and kids and I cant face doing it and them demanding more than £50 from me.Since this was an interest free debt should I treat is as non priority and just ignore them or can they start charging me interest? I just want them off my back its really getting to me Please can you advise me what to do about this.

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This sounds like an unsecured loan and therefore as such is seen as low priority.

 

It would be interesting to know if they are putting your ex partner under the same kind of duress :)

 

Was there any payment protection insurance on this "loan" ?

 

I suggest you prepare for your own use an Income and Expenditure form (I have attached one that does most of the math for you below) and then write to either Blackhorse or their collection agents telling them WHAT you are able to afford. If it is a lot less than you have already been giving them.. tough.

 

You might also want to have a read of Sequenci's debt blogs .. the link is in my signature.

 

 

 

[ATTACH]28532[/ATTACH]

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You should also advise that from this point forward you will not deal with any financial situation on the telephone. You want everything in writing. If you are able to record telephone conversations then that is good and you should keep any recording for future reference.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

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Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

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5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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First of all, write to them quoting the Administration of Justice act

Instruct them that all contact MUST be in writing only, any further phone calls (after say 14 days) will be deemed to be "Harassment of a would be debtor" and a breach of the act.

Instruct them also to remove all contact telephone numbers from your file. I would normally give them around 14 days to carry out this action, the calls will stop.

If it fails you can always report harassing phone calls to your telephone provider and change your number.

Do not contact balck horse by telephone again, if they ring you, simply put the phone down on them, you have no obligation to speak to them.

 

Obtain from them, their bank account number and sort code.

If you have online banking, or set up your account so you can bank online, you can make payments to anyone with a sort code and account number, for free with most banks, via your regular account.

This way you wont have to phone them or anything and your bank statements will be your proof of payments.

My personal view would be to NOT give them a statement of income and outgoings.

The only person I would be happy to provide one to, would be a small claims judge.

 

As far as I am aware, although it can be requested, there is no legal obligation to provide a breakdown of income/outgoings to a debt collection company or loan company, etc.

This may have changed in the past year or so, if it has, then other members will be along to correct me.

 

As far as your payments go, £50 a month is quite high. More than enough for any judge to knock back a ccj.

Regular payments you have made also stand you in good stead.

Tell black horse, in your recorded delivery letter, that you will continue to pay £50 per month, or reduce the payments and tell them the new amount if you are struggling.

If they do not like it then tough, let them try and convince a judge to award a ccj etc, on an account whereby they are receiving £50 per month payments.

Just keep making your payments regularly, independant of phoning them up, and watch for any sudden interest or charges being added.

 

Hope this helps...

june... requested and paid for 6 years of statements.

july.... letter sent requesting charges be refunded to account

early august... letter received stating "account could be closed, charges are fair according to abbey"

august 21st.. finally received 6 years statements

august 22nd... requested the wife's 6 years past statements.

august 23rd... letter before action sent giving 14 days to refund summary of charges

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two threads merged

 

please keep to one thread per debt

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks for your reply.This finance is actually with Black Horse, not Lloyds.Is it possible to move this thread to another more relevant 'black horse' forum?Many thanks

 

Thanks for merging the threads, I wasnt sure how to do it.and thanks also for your advice I will look for the letters you mentioned. Glad to know my ignoring them at the moment is theright thing to do.

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As far as your payments go, £50 a month is quite high. More than enough for any judge to knock back a ccj.

 

Well, that would depend on what an accurate income/expenditure form shows. An offer of payment should be reasonable based a fair assesment of income and outgoings + pro-rata'd with any other non-priority creditor.

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Obtain from them, their bank account number and sort code.

If you have online banking, or set up your account so you can bank online, you can make payments to anyone with a sort code and account number, for free with most banks, via your regular account.

This way you wont have to phone them or anything and your bank statements will be your proof of payments.

My personal view would be to NOT give them a statement of income and outgoings.

Thanks for the information. I currently bank online and pay via a DD. Do I need to change this to a SO?Many thanks

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Under the direct debit guarantee, if payment amounts are increased by the company receiving them, written notice must be given.

As many people have experienced, with various businesses, this does not always happen.

 

With either standing orders or direct debits, if for example, you have a difficult month moneywise, it can lead to charges.

My own personal preference would be to cancel these, and set up a payment via online banking. This way if you are stuck for money for a couple of days, payments can still be made without incurring any charges.

For example, with santander, you access your account online and click on "make payments" - there you can set up payment details and transfer money to that payment as and when you wish, rather than the bank trying to take money from your account to pay them and risking charges being applied.

Yes, it would mean manually logging on to your account once a month to type in the payment amount and clicking send, but rather that than deal with chasing up a refund of a bank charge.

 

Hope this helps.

june... requested and paid for 6 years of statements.

july.... letter sent requesting charges be refunded to account

early august... letter received stating "account could be closed, charges are fair according to abbey"

august 21st.. finally received 6 years statements

august 22nd... requested the wife's 6 years past statements.

august 23rd... letter before action sent giving 14 days to refund summary of charges

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  • 4 weeks later...

I wrote to them this week to request all further contact to be in writing.

I told them that I am currently working my redundancy period and will soon lose half of my contract and therefore income. While my income is drastically reduced I will continue to pay £50 for as long as I can and I will contact them again to arrange reduced payment when I cant.

I m waiting for a reply. (and still making the payments!)

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This is out of control!!

i have today received a letter from Nationwide Collection Services Ltd, Debt Collectors from Edinburgh.

It is a formal notice stating that the agreement with Black Horse Ltd has been referred to othem for collection of the amount due. Note that this supersedes any previous instruction our Client may have issued to other Agents.

Legal action may be taken if full amount not sent immediately

It then goes on to mention that a COURT JUDGEMENT awarded against me will affect credit rating and mortgage in future.

it then gives a phone number to contact them to make debit card payment or to advise of any recent payments made to our clients or if there are any issue regarding the above you wish to discuss.

 

Is this just scaremongering? I have made a further payment of £50 today. The whole outstanding amount is only £488. Since this was an interest free agreement initally, Im concerned that whoever is writing the letters will start slapping costs and interest onto the outstanding amount. I will have cleared it within 12 months is I continue with my payments as they are.

 

What should I do?

Has this debt been sold on?

Should I ask for proof of purchasing and copy of original agreement?

Can anyone advise on this please.

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do as you are doing

they can send all the threat-o-grams they like

 

its an int free loan of XX mts

 

as long as you conclude the deal by that date then you have nowt to worry about.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Have you had a statement of account? You say this is an Int free account, but, was it a regular payment deal or an offset, (IE, get money now pay in 12 months?)

If its a regular payment per month, there may be something hidden in the T&C's if you miss a payment.

Most important is to get a statement to see if anything has been added to the account.

Also, I would send these nationwide retards a bemused letter and tell them you are paying back directly to BH and you do not recognise them or have any agreements with them

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You say this is an Int free account, but, was it a regular payment deal or an offset, (IE, get money now pay in 12 months?)

 

Hi it wasnt an offset, it was repayment once we had the goods (photographs) and original agreement was to pay £200. I couldnt afford this in the past, so I made an agreement to pay £50 per month. This has been reviewed twice and they agreed to accept the £50 cos I was being made redundant. Now they want another statement of earnings and breakdown of outgoings again. im losing half my contract at the end of the month and cant be bothered to go thro this all again, ive got enough on my plate with everything else and half income. im still paying the revised amount agreed and havent ever missed since making this agreement, but they want more it seems.

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just keep up the payments, if they decided to go to court they

woul not be awarded any more and maybe a lot less.

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If they agreed to accept £50 and youve got proof, dont worry, theyll look stupid if they tried to go to court.

Just keep an eye on whether they are adding any charges

Thanks for your speedy repllies

If I do get a statement and they are adding charges, what should I do about that?

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Thanks for your speedy repllies

If I do get a statement and they are adding charges, what should I do about that?

 

You should claim them back :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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