Ingeus

[gis_a_job]

The sanctions as it was explained to me if you do not meet a mandated task(such as number of applications,attendance and behaviour) a appeal is sent to the jobcentre to suspend J.S.A from 2 weeks up to 26 weeks depending on the number of successful prior sanctions much as if i attended the jobcentre and kicked off or did not attend

[YorkyLad]

I can't believe this was said by the voice:

 

If you are being bullied and intimidated but can't be bothered to complain then I would question the validity of the complaint in the first place.

 

Someone saying that has not any understanding of

 

a) vulnerable people

 

or

 

b) bullys who are threatening to starve you and your familiy

 

Sums them up no end imo

[osdset]

I can't believe this was said by the voice:

 

 

 

Someone saying that has not any understanding of

 

a) vulnerable people

 

or

 

b) bullys who are threatening to starve you and your familiy

 

Sums them up no end imo

 

I have had plenty of run-ins with the 'Voice' who is basically an insecure bully with an inflated sense of it's own self importance, offer the slightest criticism and it starts whining and asking why the moderators are not intervening, a point I tried to make the other day but as usual it was moderated out.

 

I went through a couple of years worth of back posts on that forum, there were a significant amount of complaints about the Voice's attitude and arrogance posted by other w2w employees, a point I tried to make the other day but as usual it was moderated out.

 

That forum reflects perfectly the attitude of w2w providers in general, anyone newly referred to w2w should take a trip over there and read the Voice's posts, it would give them a very good idea of what to expect from the pimps, or they could check this out http://www.dailymail.co.uk/news/article-2148340/Disgraced-education-firm-A4e-sent-jobseeker-look-work-lap-dancing-club.html

[YorkyLad]

He (a very trusting person from the DWP) said the risk of fraud on the Work Programme was all but eliminated because contractors were paid only when people left benefits and were placed in a job.

 

Read more: http://www.dailymail.co.uk/news/article-2148340/Disgraced-education-firm-A4e-sent-jobseeker-look-work-lap-dancing-club.html#ixzz1vg7q8rwz

 

What a moron.

[gis_a_job]

I have just seen that they have redacted the name of ingeus on my post at indus delta web site

[soulfire]

Hi all just visited indus delta website and posted this

 

I have been with ingeus since august 2011 and was promised a individual and tailored path back in to employment with training and support to rejoin the workforce.I came from 10 years in archaeology and due to the lack of jobs in that sector i asked for training to move in to a admin role. The start date for the admin training is now august 2012 and 1 to 1 sessions with my advisor have ended(due to workload)and will now involve just a group job search with my advisor popping over to check that we have filled the job search log( 10 applications) with another 10 applications a week making around 60 applications a month which is a mandated activity so not complying can get you sanctioned. this seems to fly in the face of your promise to find sustainable work and not shove you in to a job you do not want.

 

My appointments so far have involved my advisor looking at my job search log and printing out jobs from the jobcentre website( on 1 occasion a print out of a job i had already applied for)me asking for training and getting the reply "we are trying to sort out a provider" sorting out travel expenses and that's the end for another week or two.

 

I am not a special case and feel that this is the common experience for people placed on your conveyor belt and let me ask you do you think 10-20 people doing job search as tailored or individual and a minimum of 60 applications a month or lose 2 weeks benefit money( first time) as finding sustainable work. In my opinion it feels like keeping your overheads low and pressuring people in to any job as long as they are off the books and another number to cash in at the DWP. I am not a neo-communist or a anarchist with a axe to grind just someone who has 10 months experience at the coal face of ingeus

 

any one with similar experiences post at your will and hopefully might get a response or banned\post deleted which is why i posted it here and plan to repost it should it be deleted

 

sorry message count to low to post a link it is in Discussion section under ingeus do not deliver on there own misson statement

 

I have had similar experience. As a graduate with several years of customer service experience, I was given a Domino's application for more experience. IMO, you just have to press them on the support you want. If you treat it passively, its just like signing on but more frequent. If its your advisor that is unable to support you, then explain your concerns, and even suggest the process of getting a new advisor with less of a workload. Admin roles are tough, I applied for a receptionist post last year part time for a quiet uni building, and as a part of essential was either a qualification in admin or typing. I'd look see if you can get a course paid for. What you realise straight away, is they aren't a careers advice organisation or anything. It is just get into employment. So what you can get out from the assistance from them, really depends on the advisor/workload/and how you push it. They aren't going to treat a 24k or a £6.08/hr application different in priority, in fact the more likely the job, the more the focus.

[gis_a_job]

i have a good admin background with archaeology and was applying for entry level admin roles( office junior\ general admin assistants) and asked for sage line 50 training and found a provider. i got a response that it was not one of there sub-contractors but if i got a firm job offer they will pay for the training(i found the same applies for C.S.C.S cards) which seems like putting the cart before the horse. we are in a jobs market where if your skills are no longer needed you need the training because there are lots of people with the reliant skills and qualifications fighting for the jobs

[soulfire]

Yeah that seems to be the case I found in some of the previous posts on this thread. There may be some learning funds you can access. I applied for like £200 for a course awhile ago, and I had a friend who had support for courses from a recruitment agency.

[osdset]

w2w constantly fail to understand that the basic CSCS H&S (green) card must be held by an applicant before anyone can set foot on a site, let alone work there.

 

Anyone noticed that this forum is very slow today?

 

According to the site that cannot be linked to from here, there is a crawler bot trawling welfare forums and downloading publicly accessible pages, this bot is used by a company which specialises in finding and analysing comments about its multinational clients.

 

Their clients can then take action to protect their reputations.

[soulfire]

w2w constantly fail to understand that the basic CSCS H&S (green) card must be held by an applicant before anyone can set foot on a site, let alone work there.

 

Anyone noticed that this forum is very slow today?

 

According to the site that cannot be linked to from here, there is a crawler bot trawling welfare forums and downloading publicly accessible pages, this bot is used by a company which specialises in finding and analysing comments about its multinational clients.

 

Their clients can then take action to protect their reputations.

 

yeah takes ages to load. w2w providers need to commission real client feedback studies rather this this type of intelligence move.

[gis_a_job]

good to see its not just me having problems with this site to load

Edited May 23, 2012 by gis_a_job

[Raven1]

'Billion-pound scandal’ in welfare to work

 

http://www.telegraph.co.uk/news/politics/9286233/Billion-pound-scandal-in-welfare-to-work.html

 

Very interesting reading.

[osdset]

'Billion-pound scandal’ in welfare to work

 

http://www.telegraph.co.uk/news/politics/9286233/Billion-pound-scandal-in-welfare-to-work.html

 

Very interesting reading.

 

And the tip of the Iceberg, the DWP and the pimps have done their best in terms of damage limitation, but w2w is well and truly caught in the headlights waiting for the impact, my advice for those currently employed within w2w is.

Make sure your harness is well and truly secure, and reach for the ripcord, don't bother with the obligatory countdown because your parachute won't deploy in time to prevent the inevitable.

 

And don't mention w2w on the CV.

[Ingeus DoLittle]

 

And don't mention w2w on the CV.

When I attend Interviews I talk about W2W. I tell them that I require a signature to prove I’ve attended an Interview, so I can then claim travel.

I tell them how they’ve done nothing for me, and that I’ve found and applied for all my own jobs. So, is that why I’m still unemployed?....

LOL.

[Ingeus DoLittle]

don't bother with the obligatory countdown because your parachute won't deploy in time to prevent the inevitable.

Houston?...

 

Ingeus we have a problem! Lol....

[gis_a_job]

@gil_jnr

 

thanks(post count to low to message) but the idus delta web site is good for going straight to the horses mouth but seems to be a old nag set in its ways with the voice and paul.bivand experts in new speak and double thinking

[osdset]

@gil_jnr

 

thanks(post count to low to message) but the idus delta web site is good for going straight to the horses mouth but seems to be a old nag set in its ways with the voice and paul.bivand experts in new speak and double thinking

 

Oh so you've noticed then! Yeah the voice relies on Bivand to back her (I think it's a she) and one of the moderators to censor anything the voice ain't happy about, so it's a three ring circus in a way.

I'm there mainly for the 'crack' I love winding the voice up, she bites every time.

The thing is though, Bivand believes in what he says, but I don't think the Voice does, she is as insecure as you like, hence the aggression, I think she realises that the game is up but wont admit it.

[RealName]

Delightful day with Maximus today. My advisor looked through my CV and was impressed with it. His only complaint was that he'd have put the longer personal statement about my interests at the start rather than the end. Personally I disagree with this as the employer would surely want to know my skills more than my interests, which I already have in my opening paragraph. Despite this I've been placed on a three hour long CV writing course next week to show me how to reorder my CV.

 

Despite applying for more than the number of jobs I'm required to apply for a week they're also forcing me to attend an interview there tomorrow for an incredibly unsuitable job. It's a company who are looking to hire people to clean port-a-loos throughout the country. One day your in Southampton, the next Leeds, then on to Newcastle, etc. The company don't cover your travel expenses (which will be about the same as your daily pay if not more), but they do provide you with accommodation. A large tent to share with the other employees. So on top of spending all my wages on the travel I'd be required to spend more money on a hotel for the night. I pointed out the unsuitability of such a job to my advisor, but of course he didn't care. He told me that I'd receive a benefits sanction if I didn't attend the interview tomorrow. Unfortunately I forgot to record our conversation, so it will just be a case of my word against his again.

 

As I disagree with both of these things for obvious reasons I refused to sign the action plan. Is it possible to get out of attending either of these things which are both clearly nothing but a waste of time?

[osdset]

Hobbies and interests go at the end of a CV.

 

As for the job, a wind up, has to be.

[RealName]

Hobbies and interests go at the end of a CV.

Exactly! So my CV doesn't even need to be changed...

 

As for the job, a wind up, has to be.

They've probably given it to a number of work programme schemes throughout the country knowing that they can force people to apply for the job. They'll probably accept anyone who turns up at the interview tomorrow, aware of the fact that some people will feel taking the job is the only option as they might otherwise risk a benefit sanction. Evil. Pure evil.

 

I think I'll just phone in sick both days as I'm not sure if I have a way out of it even though I didn't sign the action plan.

[YorkyLad]

Hobbies and interests go at the end of a CV.

 

I think if you put it at the start they will tell you to put it at the end and vice-versa. This is so they can claim they have helped you and can tick a box saying they've modified it. This perhaps makes them eligible for some sort of pay-out. Every knows its nonsense to put that at the start!

 

'Billion-pound scandal’ in welfare to work

 

http://www.telegraph.co.uk/news/poli...e-to-work.html

 

Very interesting reading.

 

Excellent article. A bit taken back by the bit where the accountant found 15 different frauds..... in excess of a quarter of a million pounds. Faking signatures is a very very rewarding skill and with zero 'risk' (i'm sure E.Harrison doesn't find the term 'risk' so negative in this context) if you are just told to resign and walk away. I'd be happy to leave and take an extra long holiday with my extra cash i'd earned. Provided I was bent that is.

 

I've received my data from Ingeus as requested... utter tosh of the highest standard... i'll write out the letter attached now. It's bewildering

[gil_jnr]

 

Despite applying for more than the number of jobs I'm required to apply for a week they're also forcing me to attend an interview there tomorrow for an incredibly unsuitable job. It's a company who are looking to hire people to clean port-a-loos throughout the country.

...

Unfortunately I forgot to record our conversation, so it will just be a case of my word against his again.

 

I'd do two things..

 

Firstly I'd make sure I was recording the entire interview process.

 

Secondly, given the nature of the job you are being forced to attend interview for, I would make sure that I asked many detailed questions regarding the nature of possible chemical and biological hazards that the job may put you in contact with.

 

I would ask what form of liability insurance the employer has and the amount of coverage it offers in the event of a chemical or biological contamination due to the nature of the work

 

I would also ask for the employer to cover costs for Hepatitis & Tetanus vaccinations. Maybe make a point to ask what employee sanitation (showers/laundry) is available at each site...

 

I'm sure you could put the fear of litigation into them with a few other choice questions

[YorkyLad]

Dear Sir,

 

I am happy to provide you with the full records for you and in turn request that you countersign and date this letter to confirm reciept of your information.

 

In regards to the authority with which we hold and share your data- the Department for Work and Pensions, as the data controller, has authorisation to process and retain personal information. Job Centre Plus (as part of the Department for Work and Pensions) can lawfully pass relevant personal data to Ingeus in order to facilitate the delivery of the work programme activities. It is in this capacity that your data has been forwarded to Ingeus.

 

In this situation, DWP remains the data controller and the provider acts as the data processor as defined by the data protection act; therefore there is no breach of the principles of the data protection act as DWP remains the data controller.

 

In regards to your data been passed on, Ingeus is authorised to pass on client information to our delivery partners, who are legally authorised to carry out any of our functions on our behalf. This can be done without client consent as our subcontractors are carrying out work on our behalf and therefore on the behalf of the DWP and require access to individuals personal data and information. Currently you have not been referred to any of our delivery partners however this may happen in the future and will be discussed with you by your advisor.

 

Signed

[YorkyLad]

I fail to see how Ingeus can both hold AND control my data and yet not be legally 'the data controller'. This is amazingly cheeky.

 

The first thing that struck me about the letter was that it had 'please do not bend' written on the envelope. It's full of paper! Why can't it be bent? They should be more worried about folks forging signatures and lying to get more money out of tax-payers than bending envelopes containing paper.

 

the data itself is contained on 22 sheets of paper. Which sounds like it should be a sh*t load of data. However most of the sheets contain one line of useless information. The phone number on one of the sheets (which i have never provided to them) I have never seen in my life. So if I ring anyone of you tomorrow.. it's only me.

 

A page that is full of data is full of lies. It is the details of my 24 appointments I was meant to attend. 12 of them are marked 'DNA' (did not attend) and include times where I was present and yet my adviser didnt bother to. Most of the ones where I did attend they have marked 'unable to complete'. Leaving me supposedly completing only 4 of my 24 appointments. Despite in Feb it been pointed out that they were acusing me of non-attending appointments where it was my adviser who didn't turn up they dont seem to have made any attempt to rectify that. Also they have put me as DNA for 2/2/12 which was emailgate (they notified AFTER my appointment that I had one then tried, unsuccessfully, to have me sanctioned.

 

@ Ingeus, So: 24 mandatory appointments of which I only complete 4 and yet I remain unsanctioned. I think this is an indicator that the DWP and JCP know you are talking sh*t and falsify everything that you possibly can!

[gil_jnr]

@YorkyLad

 

"In regards to your data been passed on, Ingeus is authorised to pass on client information to our delivery partners, who are legally authorised to carry out any of our functions on our behalf. This can be done without client consent"

 

Then why do they require you to sign the data-sharing consent form for them to do so, if they believe they are able to share personal information without your consent??

 

As for the statement of DNA appointments, If you have audio-recordings made at the time of those 24 meetings where your advisor failed to show, then you may have a good cause to create a headache of a complaint against them