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what address would he send the JSA 28 to?

 

To the local JCP office.

 

The WP provider has no rights or needs to a copy of the JSA28 - All they need to know is the "client" is not turning up for medical reasons. If they ask "what medical reason", they should be told that they have no legal or moral basis for asking and that information is strictly between patient and doctor.

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If they follows the rules, yes that's what it means. However, often they don't follow the rules and they may send a WP08 off to the Jobcentre anyway either because their administrative processes are not up to scratch, which is very common, or the adviser is just a pig which is equally common. Your friend should have no problem challenging the sanction doubt though if they do raise one but in the meantime his JSA would be stopped.

 

 

to be honest i'd never trust them not to be vindictive,unless i was bedridden i'd turn up for an appointment..their uselessness knows no bounds

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To the local JCP office.

 

The WP provider has no rights or needs to a copy of the JSA28 - All they need to know is the "client" is not turning up for medical reasons. If they ask "what medical reason", they should be told that they have no legal or moral basis for asking and that information is strictly between patient and doctor.

 

 

he has filled the form in and sent it to the local jobcentre, what happens now?

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Job Role: Health Professional

Job Title: Mental Health Advisor - Southend & Harlow

Region: East of England

Vacancy Location(s): Harlow, Southend on Sea

Salary: £24,585-£29,895 per annum

Closing Date: 24/11/2013

Job Description:

 

Do you want to see the effects of your work and assist with tackling the negative effects of unemployment? Do you want the autonomy to manage your own caseload and practice? Do you want to work for the UK’s leading provider of government-funded employment services?

 

Since 2002, Ingeus has assisted over 150,000 unemployed people into work. In 2011, the Government launched a nationwide initiative to help more people into lasting employment, called the Work Programme. Ingeus delivers nearly a quarter of all Work Programme contracts in the UK and are recruiting for registered Mental Health Professionals, to join our in-house team of physical and mental health specialists.

 

Application Criteria: You will be expected to show flexibility in travelling to other operations in your delivery area, as well as to employer sites to provide in-work support as required (car user desirable). Normal working hours are 9am to 5.30pm, with an hour for lunch.

 

Overview of role:

• Conduct bio-psychosocial assessments via face-to-face and telephone-based interventions

• Deliver specific health programmes (such as Anxiety Management), psycho-educational workshops (such as Coping Strategies), and/ or weekly group classes, as well as possible wellbeing/ lifestyle groups

• Support each client to produce a tailored action plan that focuses on improving their health and returning to work

• Provide return-to-work guidance and offer in-work support as required As a Mental Health Advisor on the Work Programme, you will be expected to:

• Build relationships with key stakeholders including GP’s, employers and relevant NHS bodies

• Identify and build relationships with other organisations that contribute to the successful delivery of the programme

• Have involvement with workshops and the service delivery model for your Work Programme area

• Offer support and guidance to Health and Wellbeing Facilitators, working as part of the Health and Wellbeing Services

 

As a Mental Health Advisor you will also:

• Work with individuals on a one-to-one basis and in groups to provide support on primarily mild to moderate mental health conditions

• Educate clients on their health condition and using short term evidence based interventions assist them to better manage their health

• Offer return-to-work advice and guidance for both clients and Employment Advisors and provide clients with practical techniques that enable them to manage their conditions on a long-term basis once in work

• Support each client to produce a tailored action plan that focuses on return to work and assist as many clients into lasting employment as possible

• Assess and discuss in-work support which may involve liaison with employers or specific workplace visits, where appropriate

• Refer clients to relevant external health or specialist services as required.

 

The successful candidate will have current and full registration with one of the following bodies: Health and Care Professions Council, or an equivalent UK professional body (such as BABCP or BACP). Candidates will have a good understanding of psychological evidence-based theories such as CBT and Motivational Interviewing and proven ability to demonstrate their application.

 

Applicants will have both passion and an interest in empowering clients to effectively manage their mental health conditions. Qualified & registered candidates at the initial stages of their career are encouraged to apply.

 

Continual Professional Development support

Ingeus offers extensive CPD support with respect to the following:

• Annual Personal Development Reviews

• Clinical supervision

• Peer review

• Best practice sharing

• Thorough induction and onward Learning and Development opportunities, internally and externally

• Three days study leave

 

Application Criteria

Your application should demonstrate how you have the attributes to deliver the above requirements, as well as demonstrate the following:

• Any experience of Condition Management, Occupational Health or working with harder to help client groups

• Evidence of your understanding of welfare-to-work and the issues that unemployed people face, including the negative effects of unemployment.

 

Please submit your CV and covering letter outlining your suitability for the role. All positions are subject to enhanced CRB checks and evidence of registration & qualifications.

Job Role: Health Professional

Job Title: Occupational Therapist

Region: East Midlands

Vacancy Location(s): All Locations

Salary: £24,585 - £29,895

Closing Date: 25/11/2013

Job Description: Ingeus is a leading provider of employability and training services. We are a Sunday Times 100 Best Company to Work for and we pride ourselves on the quality of our staff.

 

We will shortly be delivering a new service across the Midlands for unemployed people claiming health benefits who are deemed 18-24 month’s away from work. The two-year pilot programme will give participants access to suitably trained Health Professionals who will help manage their health and wellbeing so that they can take small steps towards finding work.

 

We are looking for exceptional Occupational Therapists who want to help tackle the negative effects of unemployment and make a real difference.

 

Application Criteria: Qualifications and experience:

You will be registered with the HCPC, ideally with experience of working in Mental Health, Vocational Rehabilitation, Condition Management, Musculoskeletal Health, Pain Management or Occupational Health.

 

Please express in your application the areas you wish to be considered for, flexible to meet business needs.

 

Location: Midlands – incl. Black Country, East Midlands, Staffordshire & Shropshire

 

Car user essential as these roles will require remote and flexible working across locations

For more information please contact Rachel Clift, Head of Health & Wellbeing Services – [email protected]

May the $deity have mercy on the souls of the victims of who ever fills these posts.

PLEASE HELP US TO KEEP THIS SITE RUNNING

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I won't bother quoting.

 

I have spoken to someone in this role. As a psychologist (better) rather than a mental health advisor. Overall, a step forward, but

 

Problems:

 

1) The pay is too low.

2) They are answerable to the Line Manager in a hierarchical structure (my surmise). Problems ought to go to a Committee.

 

This does seem to be the modern trend though as the Committee system does not work (arguable). Mental Health advisor will be at odds with the Line Manager all the time.

 

The Line Manager is very conscious of the bottom like (it is a business).

 

cf. Disability Employment Advisor (Job Centre). I have not met one of these though.

Edited by Perseus1
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Missed appointment, worried about sanctions?

 

If anyone reading this has ever missed an interview and/or is under the threat of sanction you always have the right to "sign off", by signing off your contract with the DWP is no longer valid and means you cannot be sanctioned.

 

In fact you could argue that if you are unable to attend an interview/meet their requirements then you are obliged to notify them or sign off, so whilst morally questionable it's perfectly legal.

 

Better to loose a day or two's money than 13 weeks.

 

A new claim (rapid reclaim) can easily be made again online the following day.

 

Hope this helps.

Edited by dirtytricks
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Apologies if this has been covered earlier in the thread.

I have had an earlier sanction and today received the "Good Reason Letter" for a missed appointment on 11th November.

There was a great job I found with a closing date of the 7th, I called HR and was told I could be included if I could get everything in by the end of the day (11th Nov)

I had an appointment that afternoon and reasoned that my time would be better served completing the application pack. (The round trip and meeting taking several hours and usually a waste of time anyway)

I sent an email to the Ingeus advisor to re-arrange and found out later it had bounced back as undeliverable. I called the office to explain and have subsequently got this form through.

Any advice besides returning the form? If I am sanctioned again I will lose my flat as am struggling to make ends meet as it is.

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Include all the evidence (including copies of the application pack) and write down the length of time it took you to prepare and write it out - and include a copy of the bus/train timetable you use and point out that with the best will in the world, the application pack took priority (after all you are SUPPOSED to be filling these in regularly to your best ability) so therefore you were doing what they wanted.

 

Trouble is the benefits system does not use common sense, otherwise these 'sanctions' would not have been 'invented' in the first place.

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Missed appointment, worried about sanctions?

 

If anyone reading this has ever missed an interview and/or is under the threat of sanction you always have the right to "sign off", by signing off your contract with the DWP is no longer valid and means you cannot be sanctioned.

 

In fact you could argue that if you are unable to attend an interview/meet their requirements then you are obliged to notify them or sign off, so whilst morally questionable it's perfectly legal.

 

Better to loose a day or two's money than 13 weeks.

 

A new claim (rapid reclaim) can easily be made again online the following day.

 

Bad advice. If a sanction is pending, it can be imposed if you reclaim within a certain period - This used to be within three months of signing off. Looking over the current DWP JSA leaflet, there is a whole raft of reasons a sanction could be imposed. It is worth noting this statement from the above leaflet:

If you then make a new claim for Jobseeker’s Allowance within

13 weeks, you will have your new claim stopped for up to 4 weeks. If this happens more than once in 52 weeks you will have your new claim for Jobseeker’s Allowance stopped for up to 13 weeks.

 

If a claimant incurs a sanction that they believe to be unjust, the best course of action is to follow correct procedure and appeal.

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EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

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Apologies if this has been covered earlier in the thread.

I have had an earlier sanction and today received the "Good Reason Letter" for a missed appointment on 11th November.

[...]

I had an appointment that afternoon and reasoned that my time would be better served completing the application pack.

 

Was the appointment mandatory - If so, had notice been given in writing and posted or handed to you in good time ?

 

If it was verbal/email/text or scrawled note on a scrap of paper, make it clear that the appointment failed to meet DWP guidance on mandatory activity notification - If the appointment was compliant, then go with sillygirl1 & Justinterested's advice. It is also worth requesting (demanding) copies of the WP08 (benefit doubt) form and supporting documents that the WP provider submitted.

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Thanks guys, a few things I hadn't thought of. It was a mandatory appointment, letter sent a week or so before. They have texted me next day appointments quite a lot in the past, so I will be sending a SARS request early next week. This hopefully will remove any doubt that I phoned in (if they logged it that is)

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I would not advise signing off even if you are genuinely ill. Something always goes awry.

 

At a training meeting recently, two out of five were just off sanctions and mandated to attend. The others, including me, were volunteers. This does not really indicate much except that people that do not show initiative by applying for jobs tend to get mandated and sanctioned. It is just how their personality comes across.

 

The system does not identify the skivers.

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If a claimant incurs a sanction that they believe to be unjust, the best course of action is to follow correct procedure and appeal.

 

Agreed,

 

However prevention is better than cure.

 

eg You have an appointment on the 22nd which you fail to attend , rather than sign on and incurr a sanction you simply fill in your signing on card advising that you wish to be signed off from the 22nd (this can be done on the same day or several days later). I've been running them ragged and there's not a thing they can do about it, you can put in another claim the day after.

Edited by dirtytricks
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Agreed,

 

However prevention is better than cure.

 

eg You have an appointment on the 22nd which you fail to attend , rather than sign on and incurr a sanction you simply fill in your signing on card advising that you wish to be signed off from the 22nd (this can be done on the same day or several days later). I've been running them ragged and there's not a thing they can do about it, you can put in another claim the day after.

 

That sounds like a lot of hassle to me?

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my friend was supose to have an appointment with his advisor at ingeus today but isn't well so he called them and they said they'll get his advisor to call him, he is now worried and asked me if he'll be sanctioned?

 

Probably yes, unless i was in hospital id drag myself there no matter how ill i was, its just the worth the hassle otherwise.

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i thinking getting rid of mine as far as ingeus is concerned, i fine my mobile to be stressful if i miss a call and i don't know who its from. best to keep it just for family, friends and employers :)

 

 

 

Just find out the number for ingeus and block it on your phone next time it calls you :-)

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That sounds like a lot of hassle to me?

 

2 minutes to fill out signing card, 10 minutes to complete a reclaim online and you will have to attend the DWP office to sign the relative paperwork once your new claim is processed.

 

No where near as much hassle as signing on and then loosing 13 weeks benefit!

 

If it's a hassle for you, imagine how much of a hassle it is for them!:-)

Edited by dirtytricks
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hi - does anyone else have an adviser who wants them down at ingeus every week instead of every two weeks? i've been with my adviser for a few months now and was recently told she wants me to attend an appointment every week to do "mock interviews" and all that crap.

 

i really don't want to attend that god-awful place every week. is there a way to insist on seeing her only once every two weeks without being sanctioned or harassed? hopefully someone else here was in the same boat!

Edited by john27
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There doesn't seem to be any pattern in how advisors ask people to attend - some people are only seen once in a blue moon. I suspect it's all down to how much time is available. My own branch of Ingeus had taken on far too many clients so they couldn't afford to see people too often (which suited me perfectly).

 

Every activity the WP ask you to do has to be 'reasonable in your circumstances' so you can often argue against it, if for example you're already extremely literate and have a good CV and covering letter then it's not reasonable for them to ask you to come in for writing-skills workshops.

 

They can probably justify one mock interview exercise, but to keep on doing it would be unreasonable in my opinion as you're not learning anything new after the first one - there's no such thing as a 'set' interview anyway; they're all different.

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hi - does anyone else have an adviser who wants them down at ingeus every week instead of every two weeks? i've been with my adviser for a few months now and was recently told she wants me to attend an appointment every week to do "mock interviews" and all that crap.

 

i really don't want to attend that god-awful place every week. is there a way to insist on seeing her only once every two weeks without being sanctioned or harassed? hopefully someone else here was in the same boat!

If a Welfare To Work Clerk suggests any Mock Interview, then you can insist that the person conducting the interview has been trained as a Professional Careers Adviser - otherwise the exercise is one of futility, simply designed to massage the ego of the clerk conducting the interview.

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hi - does anyone else have an adviser who wants them down at ingeus every week instead of every two weeks? i've been with my adviser for a few months now and was recently told she wants me to attend an appointment every week to do "mock interviews" and all that crap.

 

i really don't want to attend that god-awful place every week. is there a way to insist on seeing her only once every two weeks without being sanctioned or harassed? hopefully someone else here was in the same boat!

 

my friends advisor who usually see's him every week, we both attend ingeus and tbh we find them more of a hinderance than a help.

 

is it normal for your advisor to forget to call you back?

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Do what I did, at the end of your meeting with your advisor they usually look on their computer to book you a new appointment, when your advisor tells you a date and time just tell them you wont be able to make it on that day/time because you're doing something else (make something up..waiting for a delivery, carpet fitters etc lol).

 

Everyone here knows exactly how useless Ingeus advisors are and they make you sit there for ages while they talk absolutely cr*p..so just feed them some cr*p and get yourself a later appointment. The best excuse I use to use was that I had to be home because the housing office were conducting fire alarm safety checks, or my boiler had broke and I had to wait in for them to fix it. It works at the job centre as well, I've been late signing on a couple of times for various reasons and when I got the job centre and they asked why I was late I just said I was at my housing office or paying my council tax, theres always massive lines in those places and apparently if you're late signing on or to an appointment because of a reason relating to your housing then that's an acceptable reason and they can't sanction you for it.

 

Also Ingeus have NO power what-so-ever over your benefits, they can't issue sanctions or stop your benefits..just wanted to point that out. They can contact the job centre and tell them you missed an appointment but it's up to the job centre what happens after that, Ingeus can't do anything. :)

 

My two years at Ingeus ended earlier this year and I only had about 12 meetings with an advisor throughout that whole two year period, so I was one of the lucky ones...or unlucky ones...depends how you look at it :\

 

Also in regards to Ingeus phoning you all the time or texting you an appointment, next time you go just turn your phone off before you go in and tell them you lost it, or just change your number and give them an incorrect number, if your phone number is 123456789 then tell them its 123456798 switch two digits around and then blame them for entering it incorrectly in to the system when they tell you that they tried to call you but couldn't get through..works every time lol.

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