Jump to content


  • Tweets

  • Posts

  • Our picks

    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies
    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies

Please note that this topic has not had any new posts for the last 3510 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

I do not know because i never thought to ask the question, problem im facing is getting an appeal I was entitled to one and I in fact wrote via special delivery an appeal letter to which it was granted from my former GM. Problem is he never handed down the appeal to anyone else in the company and the company has no proof that I lodged for an appeal. I was given 28 days from time of the disciplinary and the GM left soon after.

Link to post
Share on other sites

Ive unfortunately lost it as I was granted an appeal I wasn't expecting the GM's untimely departure theres evidence that I do have an appeal via email however the hotel is no longer corresponding with me at all.

Link to post
Share on other sites

I have contacted the HR department via email as well as explained the situation to the new manager via email but have not received any sort of correspondence back it seems like they are turning a blind eye to my appeal.

Edited by antistarv2
Link to post
Share on other sites

further more do you think it would be a good idea for me to try to get in contact with my former GM to explain the situation and see if he would be willing to give me an unbiased reference as he is no longer with the company?

Link to post
Share on other sites

antistarv I would edit out the details of the company in previous posts or you could get and the CAG into trouble. FOi I don't think you should contact the GM. he didn't do you any favours and probably couldn't care less.

Link to post
Share on other sites

thank you i edited the details of the company the last thing i want is to get anyone else in trouble. I suppose your right but I am now stuck trying to see if i could at least get an unbiased reference. all my hard work there accounts for nothing because of a false accusation and by the sounds of it this could take a lot of time to get resolved hopefully they will listen to my solicitor if not me.

Link to post
Share on other sites

Hi,

 

The fact that the General Manager resigned his position is irrelevant as they should have provided you with the opportunity to appeal...

 

Now, because you have there for only 8 months, you cannot, unfortunately raise a claim in an Employment Tribunal...

Edited by Bigredbus

---Aut viam inveniam aut faciam---

 

***All advice given should be taken as guidance... Professional advice should always be taken before any course of action is pursued***

 

- I do not reply directly to any PMs, but you are more than welcome to enclose a link, in a PM, to your post. Thank you -

Make a contribution to this site... Help the CAG keeping on helping you for FREE.

Link to post
Share on other sites

I'm fully aware its irrelevant that the GM has left, im pretty sure they are using that as an excuse because they can clearly see that they have let me go under false pretenses. The annoying thing is they are now ignoring me I can't step into the hotel as in line with there policy they have banned me from the premises.

Link to post
Share on other sites

That does no prevent you from sending a letter (Recorded Delivery) to the Managing Director or Senior Manager at their Head-Office stating the facts.

---Aut viam inveniam aut faciam---

 

***All advice given should be taken as guidance... Professional advice should always be taken before any course of action is pursued***

 

- I do not reply directly to any PMs, but you are more than welcome to enclose a link, in a PM, to your post. Thank you -

Make a contribution to this site... Help the CAG keeping on helping you for FREE.

Link to post
Share on other sites

No... They are not as they know that you do not fulfill the required conditions to bring a case before a tribunal, however it would show that a) there was no appeal, b) that you lodged an appeal within the prescribed time limit and c) that you find their lack of communication, in this matter, to be unfair and iniquitous.

 

If they were to provide you with unfair, untrue and inaccurate references in the future, then your letter could show that you tried to follow procedures and try to seek redress... Their lack of communication would then play a role as to show their laxism and indifference in your case...

---Aut viam inveniam aut faciam---

 

***All advice given should be taken as guidance... Professional advice should always be taken before any course of action is pursued***

 

- I do not reply directly to any PMs, but you are more than welcome to enclose a link, in a PM, to your post. Thank you -

Make a contribution to this site... Help the CAG keeping on helping you for FREE.

Link to post
Share on other sites

I called head office to see where HR is situated and found that it was based in the hotel that I worked. I called the hotel to inquire about my reference because i wanted to know exactly what they were saying about me. At the moment that i called it seemed that the person in HR was on the phone but was assured that my name and contact details were handed over as soon as I got off the phone. I haven't heard a thing back since this morning and now am convinced that they are definitely ignoring my calls and any other form of contact. Do you think it would be advisable to seek legal advise now that they are in breach of the contract of employment in treating me unreasonably and ignoring my contractual right of appeal?

Edited by antistarv2
Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...