Payday express....... Please help!!!!!! **

[indebt00]

sorry to be a pain, but does anyone no if its fair to give a default notice when there is a repayment plan in place?????? Thankyou

i have attached the default notice in a previous post xx

[asmilecostsnothing]

Yeah as far as I can gather it's fair... just a legal notice that there's arrears as they would have been due one full payment back

Sorry but I guess a lender is entitled to issue one, same as they don't have to agree a repayment plan

 

I'm just thankful I got a plan and that they being fair in allowing this, I expect my credit to be 'ruined' thats the hit we have to take by asking for a repayment plan

 

Maybe you can argue the way it been served? I don't know.

Just be prepared for for it to be a crossover of mail if you've only just set up plan in my opinion having dealt with them myself

[indebt00]

hiya jus a update,

 

had a rwpayment plan with paydayexpress and have it confirmed in writing...but i have recently recieved a letter from castle bridge asking me to pay up etc!??????? wha do i do xx

[sillygirl1]

Continue paying the original creditor and ignore Castlebridge.

[Cait116]

Tell them to foxtrot oscar

[indebt00]

hiya, as you all know im in a agreed repayment plan...... i have been making payments and asked for a update on my account. i recieved a email reply stating that i havent been making payments so the arrangement has failed. i have sent them bank statements (erasing account details) which proove i sent payment. but i never rcieved a reply its happened to me twice!!! what shall/can i do???? any help appriaciated xxxx

[indebt00]

i owed 350 pounds maybe more in interest, but i have been paying extention payments of 70 pounds for a while and then set up a repayment plan of 35 pounds. i have paid 140 pounds in repayment. shall i just not make anymore payment????? xx

[sillygirl1]

Report them to the OFT and Trading Standards as advised otherwise you are wasting your time posting on this forum.

 

http://www.consumerdirect.gov.uk for the OFT

http://www.tradingstandards.gov.uk for Trading Standards

 

You are complaining about their lack of communication, proper record keeping and general poor service.

[indebt00]

ive paid 280 pounds alltogether of what i can see from the bank statements i have... i borrowed 280 pounds, 70 pounds interest they added for a month so it comes to a total 350 pounds... anyone have any ideas???? Thankyou

[indebt00]

i have complained to the OFT about them before but didnt get much of a satisfactory response... do i complain again??? x

[Bombaymix]

Indebt, unfortunately the amount of interest/deferral/rollover payments you've made to them does not make a difference. It would be brilliant in my case if it did. I've been paying them £80 per month for 2 years and my loan amount is still the same.

 

Forget about what you've paid, we signed up for that and I think refusing to pay them any more is a bad idea. There's enough bad stuff going on in that industry as it is so if we focus on complaining about their antics (lack of communication and raiding bank accounts etc) somebody might eventually listen to us.

 

(this is only a quote from other posts, I have not read up on it in any legal statements anywhere, it's just a common opinion here) If you now concentrate on advising them that you are in financial hardship and would like to arrange a payment plan with them to pay them back the original loan amount plus one months interest.

 

Please, as unfortunate and annoying as it is... You are going to have to wave goodbye to the money you've already paid them. It never has nor never will reduce the original loan amount.

[dx100uk]

if you've been paying £80 for 2yrs IMHO i'd stop and tell them to bugger off!!

they cannot keep adding penalty charges

 

there is no way they'll go anywhere near a court.

 

dx

[Bombaymix]

Lol... Would love to tell them to foxtrot Oscar. They've given me sleepless nights throughout this saga with their constant hounding and refusing to work with me.... I thought the couple of thousand they've had off me over the 2 years on a £400 loan would have encouraged them to be a bit more lenient with me - quiet the opposite in fact. I think they're still coming to terms with the loss of their £80 per month with my compliments..

[indebt00]

hiya bombaymix and thanks for your advice.....Are u still paying 80 pounds per month?....if you are you should stop!!! thats enough as itis already! xx

[asmilecostsnothing]

i have complained to the OFT about them before but didnt get much of a satisfactory response... do i complain again??? x

 

 

 

Yes complain, I think asking for a statement just enduces the c--p of we can't find payments

Though with your statement to prove the money has been going somewhere, complain again

 

Avenue's open and free to you as well as the OFT

 

Financial Ombudsman

 

Their Trade Association - Consumer Finance Association

Edited February 4, 2012 by asmilecostsnothing
word removal

[indebt00]

ok, thankyou asmilecostsnothing.... do i still keep making payments too??? x

[asmilecostsnothing]

Well I would say yes but only up to the amount you believed you were paying back

You don't want to give them any room to come back and then say their charging you late payment fee's or that you broke the repayment plan - it may not happen but I wouldn't put it past them

don't let them now charge you double interest (watch it especially if you have no total figure in the payment plan confirmation letter which I bet says your account is 'froze') !!!

 

xxx

[Cait116]

Definitely complain to Trading Standards and OFT and fire off a quick email to Stella Creasy aswell. Bunch of thieving barstewards! Makes my blood boil!

[AJ2012]

Can anyone provide me some advice / Letter Templates for dealing with these cowboys??

 

Bombay Mix, how did you get on??? I am with Gregory Pennington and Payday Express have refused their offer xx

[sillygirl1]

Gregory Pennington charge a fortune each month - those planks got me a CCJ many years ago - had I known then what I know now it would never have got to that stage.

 

Why not do a DIY one and use the cash you pay GP to pay off a smaller debt in full?

[Bombaymix]

Hey AJ2012.

 

Ok, I know there are few fans of fee paying debt management plans here, and probably even fewer fans of Gregory Pennington lol.

 

To be honest, PDE accepted my plan yesterday. Nearly 3 months of arguing with them. My debt with them raised from £500 to £660 very quickly.

 

I got a few different emails back from PDE all asking me for information (which I gave them) and then they never replied.

 

Gregory Pennington told me to 'try and negotiate with PDE myself'!!! I explained to them why that statement was so wrong in so many ways. I pay maximum into the plan and have £0.00 left after paying everything.

 

They seem to want to wait until the debt is passed to a DCA. They claim they have better working relationships with 3rd party DCAs (I don't doubt this) they were very surprised that PDE have backtracked on what they said and actually accepted my dmp.

 

They are claiming that you were in a dmp and then took out a pdl? You say this isn't right?

 

I actually was in a dmp when I took out my loan (I know, I know naughty and stupid)

 

I'd certainly get GP to have a word with their PDE payment liaison officer (think his name is Mark) if you can prove that the loan was definitely taken out before the dmp, there's little room for them to argue.

 

Are they hassling you with daily phone calls, texts and automated call back messages?? If yes, complain about it!! It worked for me.

 

PDE need complaining about!! The whole PDE operation needs sorting out. Their competitors were quick to help me out in my hour of need. PDE had a lot of money out of me and I thought they'd be the first to help me out.

 

Good luck with them. GP will tell you not to contact them. I found emails to them helped ME and proved to myself that I was going the extra mile in trying to sort out my finances.

 

Please, keep us updated, if I can be of any help, just give us a shout.

 

Kind regards

 

BM

[paydaypayback]

Can I just say and as per my previous posts

 

Payday Express will now register defaults on your credit file even if you set up a payment plan with them.

 

Please dont assume that because you are in a payment plan you will get away with the default being registered on your credit file as you won't.

 

I had been paying Payday Express for over 12 months before the default was registered on my account

- and they stay there for 6 years making it difficult to obtain credit.

 

I did manage to get my default removed but it was a long difficult process (6 months of constant negotiation / arguments).

 

Good luck to you all if you go down this route but in my experience it wont be easy - Payday Express are a nightmare.

[indebt00]

Hiya all, today i recieved a email stating the following

Dear xxxxxx

We hereby inform you that Mercantile Recovery Solutions Ltd. have been instructed to collect the above account.

Despite our client attempting to contact you using all means available to them, including all the information provided in your credit application they have, to date, been unable to reach an amicable solution of repayment with you.

 

We must now make it clear that we are in the process of instructing our solicitors to issue a claim against you in your local court.

We are fully confident that such claim will be successful as we are unaware of any legitimate legal reason for non-payment of the debt and again we should make our intentions clear that upon successful award of the claim we will look to enforce the debt by way of an earnings arrestment.

As part of your application process you provided your bank account number, sort code, pay date and employer details – all of this information will be utilised to seek immediate repayment of the sum outstanding. Please be aware that your employer will be notified of this order if necessary.

Whilst we do not wish to burden you with further costs, (all legally recoverable fees will be added to your outstanding balance) your lack of cooperation thus far leaves us with no viable alternative.

Should you wish to avoid this course of action we would recommend you contact our pre-litigation collections department on 01563 598 612 before 3pm on the 31st December 2012.

Failure to respond to this notice will only lead to immediate court action being undertaken.

i have not recieved any letters or emails from payday express or these lot! i tried contacting payday express as i was in a payment plan and i asked for my account details which they did not provide and i didnt hear from them, i was unable to keep up with the repayments. Tried informing them but still no reply, where does it go from here what do i do????? any help much appriated! thankyou

[dx100uk]

the famous word ... instructed

 

same as might,may.could, etc etc

 

ignore

 

dx

[indebt00]

Hiya i am still receiving threatening emails! Do i still continue to ignore??? Thank you for your help x