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    • best to create a topic of your own please this one is for advising SSwales. click create in the top red banner   dx  
    • There is a caveat. Within the first 6 months the assumption of a fault at time of selling means that it is for the seller to disprove.   This can be through showing, possibly as in the case of engine 'blowing up' in this thread, that due attention by the purchaser has been  paid to such things as the oil and water levels, all other adjustments have been maintained, any due servicing has been carried out, etc.   We have not been given details of make, model,  age, mileage on purchase, miles covered by OP and servicing history. It is for these reasons that I find the above post questionable.   There is actually no doubt that if you buy a vehicle and the engine blows up within three months then it is not of satisfactory quality. Because it has happened within three months and the six-month rule applies and that means that she is entitled to have a repair and if the repair fails then a refund or a replacement at her option
    • Thank you, I will have a think about where we go from here & if I do decide to progress with a claim with an initial letter, if I can pass it through you to check, I would be very grateful.  Thank you so much again for your assistance to date
    • Yes she told me she had a large company install cctv they didn’t install what they said and she took them to court and won , she then had another person fit them and there was a problem with her tv signal threatened him so he just took them out and gave her her money back . I didn’t know this until after I had installed them and she said the tv was playing up last time she had them fitted 🤦🏼‍♂️ ... this is why I’m so sure it’s nothing to do with what I installed she was happy I told her the problem was with her old analogue aerial and I would go in the loft and switch it to the digital one she declined , told her I would install the cctv on her laptop , mobile phone or connect to tv via router she declined all soloutions . There was no problem with the cctv working through her tv no break lines or pixels , just her tv signal  ive been back and forth trying to sort it out 
    • Quick question for my education (and I hope the OP's).   When sending copies of notices and evidence etc to a defendant, should it be sent recorded delivery or is first class with proof of postage sufficient (or even better)?   Can't recorded delivery be refused by the recipient?  And if it is refused, can a defendant legitimately argue that it was never received?   Sorry - don't want to drag this thread off topic but it seems sort of relevant.
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    • My personal experiences of Future Comms 
       
      Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!
      • 0 replies
    • Future Comms is a Big Con. How to get out of it. Read more at https://www.consumeractiongroup.co.uk/topic/417058-future-comms-is-a-big-con-how-to-get-out-of-it/
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      • 4 replies
    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 5 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
peanut007

Peanut Vs RBS robbers

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Hi All,

 

I like you all am after refund of charges with RBS, ive been reading your threads and have a couple of questions if anyone can help:

 

I have received what appears to be a standerd letter of defence from Cobbetts, Part 18 ect, I have also received my AQ questionare, i am proposing to reply to Cobbets with the letter in Agusta 109s thread but at the foot of the template it suggests one figure to be entered, Q. what does this figure represent?

 

And a lot of people are talking about a spread sheet showing details of particular charges and dates ect, I originally sent RBS a list of Dates and the particular charge taken on that date and then i gave a cumulative figure for interest,(i did not detail interest against each date and charge)

 

Details of each individual charge...................

 

25/01/2006 35.00

11/04/2006 35.00

ect

ect

 

i.e: Total of charges 1726.00

+ interest 254.30

total of claim 1980.30,

 

can i send details in this format to Cobbetts?

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How did you calculate the interest? what rate did you use?

 

If you are sure its correct then a cumulative figure should be ok.

 

Cobblers do like it to be itemised though and may try to stall.

if its not too much trouble i would put the figures into the spreadsheet and itemise everthing. They then have NO excuses. They are famous for stalling at the slightest mistake.

 

Dave


** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

 

see you stand like greyhounds in the slips,

Straining upon the start. The game's afoot:

Follow your spirit; and, upon this charge

Cry 'God for Harry! England and Saint George!'

:D If you think I have helped, informed, or amused you do the clickey scaley thing !! :D

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Guest BlueRuby
They are famous for stalling at the slightest mistake.

 

Dave

 

But they make plenty themselves :rolleyes: I'm with Dave, don't give them any excuse to delay a settlement.

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Used the interest calculator on this site, rate 8%, now i have calculated interest against each individual charge i get a different figure, out by 4.54p in total so back to my original question, shall i just put a rounded up figure for interest to Cobbetts or shall i itemise each one and hope they dont get a calculator out and add all the little bits of interest up and find i am trying to claim 4.54 more in interest than im entitled to do.

 

Mistake must have been on my original calculation, checked and double checked this time.

 

Please help

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its best to itemise each one.

 

date, type of charge, amount, calculated interest @ 8%

with total charges and total interest at the bottom

 

Or Just send the whole spreadsheet printout showing the interest as well.

 

the 4.54p may not be your fault... the spreadsheet uses .00022 to calculate interest when more properly it should be .0002191

 

it makes a difference (small)

 

Dave


** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

 

see you stand like greyhounds in the slips,

Straining upon the start. The game's afoot:

Follow your spirit; and, upon this charge

Cry 'God for Harry! England and Saint George!'

:D If you think I have helped, informed, or amused you do the clickey scaley thing !! :D

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Cheers for the reply Dave, i am ready to sent my letter to Cobbetts (used template from Agusta109s thread, i am including schedule of charges showing interest against each charge and cumulative figures.

 

I am about to complete my Allocation questionare, are there any templates advice located anywhere to assist me to complete the questionare?

 

PS UR A GOOD MAN

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Hi All,

 

I have just posted my reply tp Cobbetts & will hand my questionare to the court offices tomorrow (deadline for reply to court is 27 Sept).

 

I have noted in my letter to Cobbets that my bank have been sent my schedule of charges on 2 previous occasions.

 

Will sit and wait for letter from Cobbetts now.

 

Some of you have had some form of offer by this point, would there be any particular reason in your opinions why i have had no form of offer at any stage?

 

Soldier on.

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I got an offer even before my threat to take them to court.

 

Cant start proceedings just yet because i'm skint and I know it will cost me £250 plus £100 for the AQ later........ Why dont they just pay up and stop all this malarky.

 

ps just got this months statements with another £120+ worth of charges on it

 

grrrrrrrr

 

Dave


** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

 

see you stand like greyhounds in the slips,

Straining upon the start. The game's afoot:

Follow your spirit; and, upon this charge

Cry 'God for Harry! England and Saint George!'

:D If you think I have helped, informed, or amused you do the clickey scaley thing !! :D

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Hi Dave,

 

Ive had about another 300 quids worth of charges since i started, will they never learn.

 

Know the skint feeling.

 

GL,M8

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Hi All,

 

Handed my questionare to court offices with 100.00 fee today at 3.20pm, will wait to see what happens next now.

 

Peanut.

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Hi All,

 

I have today received a coppy of the allocation questionare that Cobbetts submitted, I noted that they had ticked the Yes box for the question Do you agree that the small claims track is the most suitable track for this claim.

 

And they have included a photocopy of the response letter and schedule of charges that i sent to them in response to there requesst for more info.

 

Is this normal ?

 

Keep up the good fight.

 

Peanut

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Hi All,

 

Just a quick update:

 

Phoned the court today to get an update, they say that my case will be looked at this week so i should her from them next week.

 

Any ideas as to what i should hear from Cobbetts once a court date has been set?

 

Cheers

 

Peanut

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