Stop NatWest chasing me

[Dacorumdebtor]

Hello caggers!

My small business failed last year, but I OWED NOTHING! Or so I thought. Even though I had cancelled all DD's online with NWB, they still managed to pay 3 to the amount of £160. I tried, in vain, to get the money repaid by the payee, but NWB said account was closed, at my request, and money could not be paid in. The payees would only pay to the account from which the money came. Finally after nearly a year, NWB relented and the money was paid back. However, they now want charges paid that were "accrued" during the dispute. They agree that all they paid out is back as was agreed, but still I get letters from their Birmingham Collections Centre demanding the charges. On phoning them I am met by a foreign accent which is difficult to understand as I have a slight hearing impediment, so get nowhere there.

I have even threatened to charge them for each letter I write, they just ignore it and send another template letter.

Does anyone know who in the hierarchy of NWB a letter could be addressed to that would result in my letter being read and investigated, please?

[citizenB]

Address any letter to the CEO at their Head Office Address . send any letter recorded/special delivery

[silverfox1961]

Hi

As natwest are part of the RBS group, you could email the chief exec.

 

[email protected]

 

 

 

I would add that you have a hearing impediment and require all correspondence in writing. If you feel you are being harassed by BCC, send them one of the letters in the library.

Always deal with things like this in writing anyway-stay off the phone. Some of the things they say on the phone, they would never put in writing

[Dacorumdebtor]

Thanks both!!