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style="text-align:center;"> Please note that this topic has not had any new posts for the last 2114 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

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This forum is intended for the purposes of obtaining advice in relation to benefit claims, tax credit claims, Child Support Agency claims and the National Minimum wage. It is not intended as a sounding board to criticise those receiving benefit, nor to criticise staff who work in the administration of claims, nor a discussion board for benefit politics.

 

Recent threads have required the intervention of the Site Team and on occasion, restrictions have had to be placed on accounts because of the forum being used as a tool to project abuse directly or indirectly toward administritive staff.

 

As it states quite clearly in the forum rules in regard to staff of organisations:

 

Whether you like them or not, they are just doing their job. Please do not refer to these people in any personal insulting or offensive way. They are not the policymakers in their organisations and are only doing a job.
Whilst it is clear that the system is not favourable to many, that does not give members carte blanch to project their frustrations on other members simply for the job that they do. Many administrative staff come here initially because they are struggling with their own consumer issues, and stick around afterward to offer assistance on the benefit forums. They are consumers just like the rest of us and have just an equal standing as members on this forum as any other member. Insults, abuse and offensive behaviour toward administritive staff - or indeed toward any member - will not be tolerated on this forum. Staff who offer advice here are not at work getting a paid wage, they are offering advice in their own free time to help people and deserve to be able to do so without abuse.

 

Likewise, abuse toward claimants simply for claiming benefit, will not be tolerated. Claimants come here for advice, often at their most vulnerable. They are entitled to receive advice and support without fear of being abused. Site Team have restricted accounts in the past when attacks on claimants have been undertaken by other members for no reason other than the member claims benefit. Fortunately abuse toward claimants is uncommon on CAG .

 

CAG is unique in comparison to other benefit forums out there, in that we have both claimants and staff on these forums and we expect both to treat each other decently. We do not have a 'them and us' mentality, and it is this working together approach that has led to success in people receiving their correct entitlements. We will not allow CAG to degenerate like some other benefit forum where threads become an argument between administritive staff and benefit claimants and advice gets lost along the way as the argument takes centre stage.

 

We will monitor these threads and respond to reported posts as necessery. Members behaving unreasonably toward staff or claimants or otherwise in breach of the forum rules will have restrictions placed on their accounts, and repeat or serious breaches may result in an account ban. We will apply this consistently throughout the benefit forum. Please be advised that nothing has changed, the forum rules are exactly the same as they were before - this thread is to serve as a reminder. As such, no discussion on this will be entered into.

 

Please also remember that this is not the place to discuss the benefit system in general, or to debate the latest media reports on benefit claimants (Daily Mail for example!) - please post such threads in the bear garden. This forum is about helping people to get what they are legally entitled to. This reminder does not extend to posts about new legislation/policies coming into force which is providing information to benefit claimants.

 

Thank you

  • Haha 1

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

If my advice has been helpful, please show your gratitude by taking a moment to click on the star icon on the bottom strip of my post

:)

 

 

 

 

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well said

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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style="text-align:center;"> Please note that this topic has not had any new posts for the last 2114 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you
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