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    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
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HSBC PPi claim advice needed


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Hello Forum,

 

My first post so please be gentle ;)

 

I'm in the process of claiming PPI applied to personal loan taken in 2005.

 

SAR request send to bank (HSBC) on the 21/04 and in the meantime I phoned the bank to complain about mis-sold policy. Bank replied to my complain last Friday in writing stating they will look into the matter and requested to fill attached questionnaire and send it back to them.

 

This is where I need your advice...

 

Do I now wait for them to 'investigate' or do I send the letter to the bank together with the questionnaire requesting full refund and if yes are there any template letters I could use?

 

Secondly I expect the bank to tell me get lost after sending the prem letter so can I find any guidance on preparing the Court papers on forum pages?

 

Any help will be greatly appreciated.

 

Thanks,

Greg

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Hi there

 

Welcome to CAG.:welcome:

 

The questionnaire is part of their internal investigation. Fill it in and send it off to them with a simple letter stating why you think you were mis-sold and requesting a full refund.

 

You never know, you might be lucky and they cough up.

 

If not, the SAR will give you all the information to prepare your claim.

 

In the meantime, have a look around the ppi forum and the rest of the site. Do a lot of reading. There is a great deal of info here which will help you.

 

Keep your thread updated and you will get help when you need it.

 

Good luck with your claim

 

ims

 

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i'd actually download and fill in the one on the FOS website

as well as read some of the very imformative PDF's there.

 

fire that off and then HSBC will know you mean business.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

Quick question i don't want to put my phone numbers down as i removed them from their systems when i was having trouble with them do i have to fill those in cos i don't want them passing my numbers on they can have my email addy would that be okay???

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only fill in what you want too

 

its not compulsory.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

advice needed please...

 

I was just about to send 'letter before action' when a letter from HSBC arrived stating they are working on resolving the issue and will get back to me in the next 16 weeks.

 

should I wait or proceed with lba?

 

please advice.

 

thanks,

g

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Hi

 

16 weeks is the amount of time the FSA has given to look at PPI complaints before they can be referred to fos. If you are going the fos route, they won't accept your case until the 16 weeks has passed and/or you have the final decision from the bank.

 

If you are going the court route then you can set your own timescales.

 

Have a look at the ppi successes and the wins in court Stickies as this may help you with your decision.

 

What is the amount of your claim?

 

ims

 

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Hi greg

 

Ok so you can do a prelim letter demanding refund in 14 days. They of course won't pay (unless they break with tradition) and will give you the 16 week tosh.

 

After 14 days its 14 day lba and then if still no payment issue in court.

 

ims

 

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prem letter was sent to them on 09/06, lba now in the post

 

knowing the way they operate I'll be surprised to see any positive response before I go the court route; but I hope they will surprise me :)

 

thanks very much for all your help so far

g

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Don't expect a quick response from HSBC, my claim has been with them since October 2010 and they are still 'investigating' it.

 

Hi Derwent

 

What is the value of your claim?

 

Have you considered taking them to court?

 

ims

 

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Its for £2,870 plus interest. I don't want to take them to court for the simple reason that I have some arrears on a credit card with them and they may reciprocate !

 

And I take it you still want that card? If its in arrears are they still allowing you to use it then?

 

If there are arrears on the card I guess there will be late payment fees on that which could come back to you.

 

ims

 

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  • 3 weeks later...
  • 2 weeks later...
  • 3 weeks later...

hi,

 

looks like hsbc is gearing up to defend my case

 

attached is the scan of the letter I've received today

 

can someone PLEASE advise me the best way to proceed/respond

 

my points in relation to the letter...

 

1) both loans and ppi's arranged over the phone long time ago so no names in my memory; in a way I was hoping that SAR and CD that arrived with it will contain those conversations but no joy, only few recent calls related to everyday banking

 

2) apart from going over the application process I was told that my application will not be successfully unless PPI was purchased (ground for my claim)

 

3) I've been given 'Personal and Graduate Loan Protection Plan' - information pack and 'Personal and Graduate Loan Protection Plan' - policy document and finally 'Demands, Needs and Recommendations: Personal Lending Protection' where you tick number of boxes and sign at the end

 

4) I did

 

5) there was no other way, if I didn't check a box I wouldn't get a loan, simple

 

Please can you help.

 

g

ppi-scan.jpg

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it will all be in my POC sir

 

bugger off no peeking till you get it.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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it will all be in my POC sir

 

bugger off no peeking till you get it.

 

dx

 

Yep I agree

 

Don't play your hand in advance.

 

Methinks you have them verily on the back foot

 

ims

 

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thanks for coming back to me folks!

 

just checked my MCOL claim status and HSBC issued a defence on 19/08/2011 with transfer to my local court

 

what do I do now, wait? and how about their request for my calculation? Shall I respond to their last letter in any way?

 

gotta say I'm getting a bit nervous :???:

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received bank defence today, and here are the main points (quite few in fact)

---------------------------------------------------------------------------------------------------

 

1) the POC are lacking in particularity and incomplete

 

2) the claimant has failed to identify in any proper detail all the matters relating to the loan agreements or PPI policies he alleges give rise to this claim

 

3) further, and without limitation, the claimant has failed to identify: a) the precise duties he alleges he was owed b) any or any proper details of how it is alleged that the defendant breached those duties c) how the sum claimed has been calculated

 

4) The defendant intends to defend the claim.

 

5) furthermore, in connection to loan agreements, it is admitted that the claimant purchased PPI at the time he entered into them. in so far as it is relevant, it is averred that the PPI policies provided to the Claimant was optional and the claimant was free to enter into policies or not. the application form for the loans included a section to be signed by the customer to indicate whether or not they wished to purchase PPI. it is further averred that the Defendant would not not have provided the Claimant with optional PPI cover unless he had signed that section. It is specifically denied that the Defendant, it's employees or agents would ever indicate to customers that PPI was a compulsory product. This allegation is incorrect and misguided notwithstanding the lack of particularisation. The Defendant avers that it had strict rules and procedures in place for arranging personal loans and it's terms and conditions were clear, fair and not misleading.

 

6) in so far it is relevant to his claim, the Claimant is put to strict proof to show he did not sign for PPI and that he did not consent to purchase it. In any event, he was entitled to cancel coverage during a 30 day cooling off period. he did not do so and continued to pay for it under loans were completed

 

7) The Defendant will rely on the full force and the effect of the terms and conditions of the Agreements and the optional PPI that Claimant opted to purchase.

 

8) the Defendant will say that at the time of entering into the Agreements the Claimant would have been provided with all relevant terms and conditions of his loans and the respective optional payment protection policy

 

----------------------------------------------------------------------------------------------------------

 

I still have the will to fight this claim but I really need your help now...

 

should I now respond to last letter received from the bank?

can I add more details to POC and send it together with the Allocation Questionnaire?

can my calculation be attached to AQ?

and what about points 5, 6, 7 and 8

 

anyone?

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I think I've made a fundamental mistake of providing my POC using MCOL website and not in full with N1 form :(

 

I have until 05/09 to fill and return my AQ.

 

Is there any way I can at this stage apply for amendment to POC and if yes, how do I go about that?

 

please advice

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Hi

 

The legals are outside my experience but if you hit the black triangle and report your post you can leave the team a message asking for one of the more legal minded to have a look at this for you.

 

Regards

 

ims

 

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