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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Moorcroft and public breach of DPAct.


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Says it all really....

"In this situation, you know what you have to do? Just keep swimming, swimming, swimming." Dory - Finding Nemo.:wink:

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Wow.

 

Someone obviously made a deliberate decision to address the envelope to this chap. And then Moorcroft have the bare faced front to say that they haven't broken any data protection regs?

 

Their incompetence is astounding. Simply unbelievable!

Worry tends to make the smallest thing throw the largest shadow - Swedish Proverb

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Thanks

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and thanks for putting the swearword in the title too..

 

all around twitter now.

 

dx

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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Sorry dx

 

I had not realised it was a swear word having drawn my inspiration from:

 

Cock Up Your Beaver

 

by Robert Burns

I.

 

When first my brave Johnnie lad

Came to this town,

He had a blue bonnet

That wanted the crown;

But now he has gotten

A hat and a feather, -

Hey, brave Johnnie lad,

Cock up your beaver!

II.

 

Cock up your beaver,

And cock it fu' sprush,

We'll over the border

and gie them a brush;

There's somebody there

We'll teach better behaviour -

Hey, brave Johnnie lad,

Cock up your beaver!

x

 

v

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Sorry dx

 

I had not realised it was a swear word having drawn my inspiration from:

 

Cock Up Your Beaver

 

by Robert Burns

I.

 

When first my brave Johnnie lad

Came to this town,

He had a blue bonnet

That wanted the crown;

But now he has gotten

A hat and a feather, -

Hey, brave Johnnie lad,

Cock up your beaver!

II.

 

Cock up your beaver,

And cock it fu' sprush,

We'll over the border

and gie them a brush;

There's somebody there

We'll teach better behaviour -

Hey, brave Johnnie lad,

Cock up your beaver!

x

 

v

 

 

 

Good morning vic

 

I bet nothing happens to either Moorcroft or the so called "Agent"

 

It also seems that your take on the term is well founded . . http://www.google.co.uk/url?sa=t&source=web&cd=2&ved=0CCsQFjAB&url=http%3A%2F%2Fwww.phrases.org.uk%2Fmeanings%2Fcock-up.html&ei=5zjWTfS2KsuLhQfP3_TOBg&usg=AFQjCNGIbV9sGgDXhQXqE5URw2rcqtJv_g

 

R x

[sIGPIC][/sIGPIC] I asked them to wait whilst I got my Bank card :violin:

------------------------------------------------------------------------------------------

 

Information that may help if a CCA request is refused due to the lack of a signature . . http://www.consumeractiongroup.co.uk/forum/showthread.php?248863-Signature-demands-fight-back-possible-!&highlight=

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Good morning Rev

 

I was possibly being a bit tongue in cheek to save dx's blushes; colleagues in Yorkshire assert that it is a contraction of 'cock up the arse' as an error rather than intent; however, I felt cock up the beaver to be more palatable.

 

x

 

v

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Good morning Rev

 

I was possibly being a bit tongue in cheek to save dx's blushes; colleagues in Yorkshire assert that it is a contraction of 'cock up the arse' as an error rather than intent; however, I felt cock up the beaver to be more palatable.

x

 

v

 

 

Ermm!

 

From a male perspective I agree 100% vic :thumb:

 

R x

[sIGPIC][/sIGPIC] I asked them to wait whilst I got my Bank card :violin:

------------------------------------------------------------------------------------------

 

Information that may help if a CCA request is refused due to the lack of a signature . . http://www.consumeractiongroup.co.uk/forum/showthread.php?248863-Signature-demands-fight-back-possible-!&highlight=

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http://www.coventrytelegraph.net/news/coventry-news/2011/05/19/private-debt-details-of-coventry-people-sent-to-city-man-by-mistake-92746-28725165/2/#ixzz1Mt2Z6fVB?ads=off&num=10&page=1&type=4&what=&searchscope=92746&masthead=off&objectid=0&siteid=92746 &sid=715765234c48e49257c5433ee846f611&siteid=92746&ads=off&objectid=0&page=1&activate=1&user=1015931&num=10&auth=E79A9AB0EE&what=&searchscope=92746&masthead=off

“I called Moorcroft to tell them I have the letters and that I have contacted Data Protection over this to complain, but they claim the incident doesn’t break any data protection laws.
A compliance officer for Moorcroft Debt Recovery said the mailing mistake was an “isolated” incident for the firm and the matter was now being investigated.

 

Paula Huddart, of Moorcroft, said: “This is not something we have ever come across before but we will look at this extremely urgently to find out what has gone wrong, and the matter has now been passed on for investigation.

 

“We do believe this is an isolated case and any identity concerns will be addressed.”

Get your chequebook ready Ms Huddart.

Anthrax alert at debt collectors caused by box of doughnuts

 

Make sure you do not post anything which identifies you. Although we can remove certain things from the site unless it's done in a timely manner everything you post will appear in Google cache & we do not have any control over that.

 

Vir prudens non contra ventum mingit

 

[sIGPIC][/sIGPIC]

17 Port & Maritime Regiment RCT

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Hi R

 

On a completely unconnected point, it's nice to see that the Shred's super-injun has been modified following yesterday's privileged statement in Parliament and one can now see it was about a relationship with a senior colleague and nothing to do with billions of £s; silly old me was following the money, although I did feel screwed by NastyWest at times.

 

I'm sure you get my drift Rev?

 

x

 

v

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Hi R

 

On a completely unconnected point, it's nice to see that the Shred's super-injun has been modified following yesterday's privileged statement in Parliament and one can now see it was about a relationship with a senior colleague and nothing to do with billions of £s; silly old me was following the money, although I did feel screwed by NastyWest at times.

 

I'm sure you get my drift Rev?

 

x

 

v

 

Obviously more screwing going on than everyone thought eh vic

 

R x

[sIGPIC][/sIGPIC] I asked them to wait whilst I got my Bank card :violin:

------------------------------------------------------------------------------------------

 

Information that may help if a CCA request is refused due to the lack of a signature . . http://www.consumeractiongroup.co.uk/forum/showthread.php?248863-Signature-demands-fight-back-possible-!&highlight=

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Im just 9 miles south of Coventry and although we usually come under Stratford district I cant help but wonder if mine is in there?.

Pretty shocking though and they way they just brushed it off doesnt surprise me given some of the stuff you read on here.

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Oh my god, this comment made me angry.

 

eweaver

10:15 AM on May 20, 2011

The letter inside wasnt addressed to him? Why did he open it? Isnt it against the law for him to open envelopes that arent addressed to him.... funny how the company are the ones who are going to get into trouble when hes the one who opened it and never 'returned to sender' like he should have!

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Hi Craig, very well said and

 

for the avoidance of doubt,

 

The story goes;

 

"

Carl Majrowski, of Shakespeare Street, Stoke, received an envelope with his name and address printed on the front.

But inside he found another envelope – stuffed full of letters with the addresses, phone numbers, bank details and dates of birth of Coventry residents who owe money.

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Oh my god, this comment made me angry.

 

eweaver

10:15 AM on May 20, 2011

The letter inside wasnt addressed to him? Why did he open it? Isnt it against the law for him to open envelopes that arent addressed to him.... funny how the company are the ones who are going to get into trouble when hes the one who opened it and never 'returned to sender' like he should have!

 

 

 

Hi Cb

 

This is a quote from the Postal Services Act 2000 . . "A person commits an offence if, intending to act to a person’s detriment and without reasonable excuse, he opens a postal packet which he knows or reasonably suspects has been incorrectly delivered to him."

 

Part of my job is to deal with items of Post that Royal Mail cannot sort for the Companies in my Building

 

I often have to open the envelope etc in order to get either more details as to which companie it goes to OR to obtain a return address, as my actions are not detrimental in any way I'm not doing anything wrong

 

R

[sIGPIC][/sIGPIC] I asked them to wait whilst I got my Bank card :violin:

------------------------------------------------------------------------------------------

 

Information that may help if a CCA request is refused due to the lack of a signature . . http://www.consumeractiongroup.co.uk/forum/showthread.php?248863-Signature-demands-fight-back-possible-!&highlight=

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Wrong. The letter was addressed to him. The contents of the letter addressed to him were in an open envelope (container) that had been reusedrecycled.

:lol:

Successfully claimed back mis-sold PPI (Barclays Bank) 2009-10 (£8500)

Ran a paid-for DMP. Deeply respect those who self-manage a DMP; it is possible to do with the help of fellow CAGGERS

Offered F&F to all my creditors. All closed out including a particularly intransigent and stubborn one - who eventually saw sense after 10 months of nonsense!

Does not condone debt avoidance but violently disagrees with the antics of debt collectors and their behavior towards the ones trying to pay. I am a great believer in what goes around, comes around. Keep up the good fight!

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Im just 9 miles south of Coventry and although we usually come under Stratford district I cant help but wonder if mine is in there?.

Pretty shocking though and they way they just brushed it off doesnt surprise me given some of the stuff you read on here.

....................................................

 

Hi all > moorcroft dealing with me on threatning letters and stuff > any help or advise be greatful about this data protection stuff ? santander once sent me a default notice and a notice to someoneone else in Bristol ( i might have this info ) i owe them 1000 personal debit do you think i could threaten them with that to get my debit of 1000 wiped off? only thing is that the charge me 0%interest but i missed few payments and in arrears with them which they keep sending me default notices to put black markers in my file > any help?

Hussy

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