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    • Thanks for posting the CPR contents. i do wish you hadn't blanked out the dates and times since at times they can be relevant . Can you please repost including times and dates. They say that they sent a copy of  the original  PCN that they sent to the Hirer  along with your hire agreement documents. Did you receive them and if so can you please upload the original PCN without erasing dates and times. If they did include  all the paperwork they said, then that PCN is pretty near compliant except for their error with the discount time. In the Act it isn't actually specified but to offer a discount for 14 days from the OFFENCE is a joke. the offence occurred probably a couple of months prior to you receiving your Notice to Hirer.  Also the words in parentheses n the Act have been missed off. Section 14 [5][c] (c)warn the hirer that if, after the period of 21 days beginning with the day after that on which the notice to hirer is given, the amount of unpaid parking charges referred to in the notice to keeper under paragraph 8(2)(f) or 9(2)(f) (as the case may be) has not been paid in full, the creditor will (if any applicable requirements are met) have the right to recover from the hirer so much of that amount as remains unpaid; Though it states "if any applicable ...." as opposed to "if all applicable......" in Section 8 or 9. Maybe the Site could explain what the difference between the two terms mean if there is a difference. Also on your claim form they keeper referring to you as the driver or the keeper.  You are the Hirer and only the Hirer is responsible for the charge EVEN IF THEY WEREN'T THE DRIVER. So they cannot pursue the driver and nowhere in the Hirer section of the Act is the hirer ever named as the keeper so NPC are pursuing the wrong person.  
    • This is simply a scam site.  It's been shown to be a scam in the national press and on national TV. Please fill in the the forum sticky and upload the invoice you've received. In fact what you have is an invoice, not a fine, a private company doesn't have the power to issue fines.  
    • Moved to the Private Parking forum.
    • Good afternoon, I am writing because I am very frustrated. I received a parking fine from MET Parking Services Ltd , ( Southgate park Stansted CM24 1PY) . We stopped for a quick meal in Mcdonalds and were there fir around 30 mins. We always do this after flights and never received a parking fine before.  Reason: The vehicle left in Southgate car park without payment made for parking and the occupants southgate premises. they took some pictures of us leaving the car. i did not try and appeal it yet as I came across many forums that this is a scam and I should leave it. But I keep getting threatening letters.  Incident happened : 23/10/2023 I did contact Mcdonalds and they said this:  Joylyn (McDonald’s Customer Services) 5 Apr 2024, 12:05 BST Dear Laura, Thank you for contacting McDonald’s Customer Services. I’m sorry to hear that you have received a Parking Charge Notice following your visit to our Stansted restaurant.   We've introduced parking restrictions at some of our restaurants to make sure there are always parking spaces available for customers.   We appreciate that some visits such as birthday parties or large group visits might take longer and the parking restrictions aren't intended to stop this. If you think your stay will exceed the stated maximum parking time then please speak to a manager in advance.   Your number plate is scanned by our Automatic Number Plate Recognition (ANPR) system when you enter our car park, and then again when you leave. If you have overstayed the maximum time allowed, you will not be notified straight away- a Parking Charge Notice will be sent to you via the post.   If you feel that a Parking Charge Notice has been issued in error, please contact our approved contractors who issued the charge in order to appeal the charge. Unfortunately McDonald's are unable to revoke parking tickets- the outcome of the appeal is final and cannot be overturned by McDonald’s.   Many thanks for taking the time to contact McDonald’s Customer Services.   Can someone please help me out and suggest what I should do next?  Thank you 
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Capquest / T-Mobile


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Hi,

Having some problems with these folks.

 

Firstly, received a sms on my phone asking to contact. When I get to work, there is a voicemail on my phone, which I go and ring them up about and asked where they got my number from. Apparently not on their system!

 

Within 5 minutes, a colleague receives a number on their phone for me, which was an old number, which I never gave to t-mobile, asking to speak to me. Was transferred after they found out who wanted me, which is the usual.

 

Now this is to do with a T-Mobile account, which was on a pay monthly SIM.

 

I have moved and I need to investigate this as I am unsure what it relates to as some of my paperwork was going to my old address.

They demanded that I gave them my new address but I refused until I looked further in to this, as they wouldn't/couldn't provide me with the telephone number this related to, or a number to contact T-Mobile to deal direct with them.

 

Am I correct in assuming that these leeches bought this from T-Mobile, and am I within my rights to refuse giving my address, and am I within my rights to request details to deal direct with T-Mobile?

 

What is the best course of action. I did have a t-mobile sim, but as it didn't suit my purpose, I did cancel it. Just wondering if my ex has had one, or if it never got cancelled. I am happy to pay T-Mobile if it is owed, but not these who have caused me upset and embarrasment at work.

 

Many thanks in advance

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Firstly for ringing you at work, you MUST make an immediate complaint to the OFT&TS via http://www.direct.gov.uk/en/Dl1/Directories/UsefulContactsByCategory/Governmentcitizensandrightscontacts/DG_195948

DO IT TODAY!

 

Then lodge a formal complaint about them with ofCom http://www.ofcom.org.uk/contact-us/

 

Demand that Cr@pquest send you their complaints procedure by return of post (In writing) and send them this http://www.consumeractiongroup.co.uk/forum/content.php?493-Harassment-by-telephone-response-letter

 

DO NOT have ANY further dealings with them until they have sent you their complaints procedure and you have exhausted it FULLY.

 

Keep a diary of events and if they persist in ringing your work, take a trip to your local Police station and report them for the criminal offence of harassment.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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And when you have complained to the above, get in touch with T-mobile and lodge a formal complaint with them.

http://support.t-mobile.co.uk/resources/sites/TMOBILE/content/live/DOCUMENTS/0/DO210/en_GB/Complaints%20Code%20of%20Practice.pdf

 

Demand that they explain to you (In writing) what this alleged debt is for, how it has accrued, why they did not inform you of it, and why they have passed it to a DCA who is calling your place of work and harassing you over the phone, tell them that as they have employed this tin pot DCA you hold THEM fully responsible for the DCA's actions.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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