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I have written twice and emailed countless times asking if they can let me know who has my debt that I have with them and they never reply. Does anyone know which DCA they pass their debt onto? Same for Quick Quid and that debt is at least 2.5 maybe 3 years old

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Just keep emailing their collections dept and eventually they will respond. They corresponded with me via email up to a point then informed they could not dicuss my account via email due to Data Protection Laws! I then began to be bombarded by telephone calls and requests for information. I just stuck with the payment plan I requested and eventually they transferred the account to their head office in Nottingham. Finally I got them to agree to the monthly payment I requested but to be reviewed in 6 months (I asked for a plan over 9mths) and I have to pay at the Money Shop (which is a sister company) as they would not provide their bank details. They are also refusing to remove the added £220 in charges/interest. Nottingham said they could not agree to this and I need to liaise with their collections dept in Bromley. Not having much success though.Responses from PDE appear to be variable. I have read here that some accounts have been passed to DCAs and others have agreed to payment under DMP with CCCS. There seems ot be little consistancy regarding their approach.

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Hi both

 

Just a quick note to say not to be bullied by these people. Pay them only what you can afford...don't let them dictate.

 

abby, payday express may not have passed your debt on to anyone. Are you sure they have? If they have and you haven't heard anything further, relax and chill until you hear anything.

 

ims

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They are deff inconsistent. I got their bank details but they refused my offer of £50 a month so passed it to CCCS which they said they are happy to deal with. Charges are frozen and they get about £5 a month

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