Jump to content


clareyluxo

Egg Card - help please.....

style="text-align:center;"> Please note that this topic has not had any new posts for the last 3022 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Sometime ago I wrote to Egg explaining that I was unable to make the minimum monthly payments due to a change in my financial circumstances and offered to pay a reduced amount each month. I received no written replies only phone call after phone call (which I never answered - prefer to have everything in writing).

 

I again sent a letter explaining the situation and asked them to confirm in writing their acceptance of my offer. Again - no written response recieved. I have been regularly making the payments I promised to make.

 

I then received a default notice - in response to this I wrote a letter to dispute the default as I had been making the payments as per my offer of repayment and had never recieved any written responses to my letters (of which there are many) I also put in this letter that I wanted all correspondence in writing and no contact by telephone. I asked for the default notice to be removed and a response to my letters and offer of repayment. This letter was dated 20th April.

 

I then recieved a letter from Egg dated 3rd May which was a computer generated 'we have been unable to contact you by telephone'......

 

Then recieved a letter dated 4th May which says my Egg Card agreement has been terminated due to my failure to comply with the terms of the default notice. It says that an external DCA will contact me within the next 10 days - this hasn't happened yet......

 

Please could anyone let me know what I need to do now?

 

Thanking you all in anticipation, Clareyluxo

Share this post


Link to post
Share on other sites

Are there ay charges on this account that you can claim back?

 

Ignore any external dca....continue to deal with the OC.

 

Continue makng payments to the OC in the amounts you have told them they are going to get. People's circumstances change and you tell them what they are going to get not the other way around.

 

They won't take you to court if you are making payments as you suggest...they would be laughed out by a judge.

 

If you want, you can write to the OC stating that thay have not replied to any of your letters and ask for their official complaints procedure and follow that.

 

Tell them that you are ready to report them to various auhorities as they are not assisting you in sorting things out to a satisfactory conclusion.

 

ims


If I have helped you please leave me a message by clicking my star

 

1. Single Premium PPI Q&A Read Here

2. Reclaim mis-sold PPI

Read Here

3. Reclaim Loan & Credit Card Charges Read Here

4. The CAG Interest Tutorial

Read Here

5. Feel Bullied by Creditors or Debt Collectors?

Read Here

6. Staying Calm About Debt

Read Here

7. Thinking of a Full & Final Settlement?

Read Here

 

How To Upload Documents To Cag

Instructions

 

I DON'T GIVE ADVICE BY PM BUT IF YOU SEND ME A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER HELP THERE

 

 

 

Private message facilities are offered for users to communicate issues that are perhaps inappropriate for posting on the main forum. Site rules explain this in more detail.

 

If you receive a private message which you consider abusive, derogatory or otherwise inappropriate, whether it be about yourself or other members, please report it using the "report" icon

 

If you are approached (or have been approached) by private message with an offer of help "Off Forum" or with a view to asking you to visit another website, please inform the site team via the report icon, especially if this results in a request for a fee. Remember, this is for your own protection

my views are my own and are given in good faith to try and help people. Please seek professional advice on your case if necessary

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...