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In trouble with gas company They refused gas connection

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Ok, I am hoping I can get some advise really, as I have got my self into a little trouble.


The story so far.


My gas is with Scottish & Southern, I have burried my head in the sand for over 2 years now, being unable to pay my gas bill, the gas bill now stands at £1,600 give or take a few pence.


Yesterday, an engineer from British Gas, working on the authority of Scottish and Southern, removed my gas meter and regulator pipe from the gas meter box outside, capped the main gas inlet off, and posted me a letter stating I had been DISCONNECTED, and must call a certain number to be reconnected.


So, I called the number, spoke to a lady in the call centre, she said she refuses point blank to reconnect the gas supply until the entire debt is paid (£1,600), she would not entertain any sort of re-payment plan, as she said this had failed in the past, she refused pre-payment meter as the debt would take many many years to repay.


She refused to allow me to switch to a different company, and refused to reconnect me.


I am unable to raise £1,600, I am unable to get my gas supply reconnected.


I live in this house with my partner (who is 5 months pregnant) and our 2 children, aged 7 and 6.


Any ideas on whom I can contact or what my next step may be?


Thanks in advance



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they should not have done that as you have vunerable children in the house


funny, i had the self same issue about £1600 owing yesterday, but not as far down the line as you!


can i suggest you do this:


contact this gent

Chris Hollands

Customer Relations

SSE | Grampian House, 200 Dunkeld Road, Perth, PH1 3GH, UK

T: 0800 072 8616 F: 01738 453837 E: [email protected]

you might also quality for the fuel poverty tariff scheme

have all your paperwork to hand too inc electric bills


please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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