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johnray

Unicom Telecom Large Termination Fees

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A number of years ago a salesman sold me a fixed line (calls only) package with UNICOM, the line was provided by BT. The Unicom contract was for 3 years but I did not renew the contract but stayed with Unicom. At the end of September 2010 the lease on my industrial unit came to a end and the lease sold to another company and I decided to close the business, the new owners cancelled the contract in September 2010 without my knowledge in my absence. Imagine my surprise when I received a bill for for a termination fee of over £600.00.

I have not paid but I have received numerous hectoring calls from Unicom and a firm called Universal Debt Colllection( sister companies) and despite coming to verbal agreement on a number of occasions on a way to discharge this debt they will not confirm in writing. I believe that this tactic is being carried out to increase the debt by adding extra charges every week that they procrastinate

 

Anyone in the same situation out there

 

johnray

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Moved to Telecoms forum


If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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A quick "google" shows quite a few people in a similar boat to yourself.

Did your business employ under 10 people? If so follow their "Code of practice" (found here) and follow their complaints section.

Deal only with the original creditor (unicom) tell any so-called debt collection companies that as you dispute owing this sum, it is against OFT guidelines for debt collection for them to try to collect.


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Thanks locutus

 

I will act on your valued information light blue touch paper and stand back

 

johnray

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Hi

Welcome to The Consumer Action Group.

 

 

I am just letting you know that as you haven't had any replies to your post yet, it might be better if you post your message again in an appropriate sub-forum. You will get lots of help there.

 

Also take some time to read around the forum and get used to the layout. It is a big forum and takes a lot of getting used to.

 

 

Once you start to find your way, you will soon realise that it is fairly easy to get round and to get the help you need.

 

It can be bit confusing at first.


Please be advised that my time will be limited for the next few weeks.Thanks for your understanding.

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