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Hitting my head against a brick wall - all advice appreciated!

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Hello all!


OK, here is my situation. I was in a DMP for around 3 years and haverecently been able to approach my creditors to negotiate F&F settlements. All of these creditors have been surprisingly helpful and fairly easy to deal with, with the exception of Capital One.


Having received a letter from them offering a "settlement" ammount which i was able/willing to pay, i wrote back to them asking for a letter that stated this payment would be in Full and Final settlement, and that i would no longer be persued for the remaining balance etc etc, as the original letter only stated that it was a "settlement".


This was over a month ago and i have still had no response. I have tried calling them but as im sure you can imagine, my time would be better spent calling the local creche.


What should my next step be from here?


All they need to do is send a letter that states full and final, and i will send the cheque but trying to explain this to them appears to be a waste of time!


I dont feel happy sending them a cheque on the back of the letter i have already received, as i have heard horror stories about people being chased for the remaining balance by other agencies after they thought they had made full and final settlements.


Should a default on my DMP payments in the hope that they pass to a DCA that will be willing to send me a correctly worded letter?


Any advice is much appreciated! I am desperate to be rid of this final debt and get on with my life!


Apologies for the long winded post and thank you in advance!



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i'd never F&F with anyone unless the guarantee to remove ALL neg markers and mark the debt 'settled' with a £0 balance.


waste of money otherwise

even a late payment marker still shows against a setlled account and will kill your rating.


as for cap1


typical i'm affraid.



please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi DX,


Yes totally agree with you in terms of the F&F which is why i refused to end any money to Cap One following their non commital settlement letter.


Trouble is, now they are totally ignoring the issue. has anyone else had dealings with Cap One and managed to get a satisfactory F&F settlement letter out of them?



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