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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help with the n244 please EVICTION CANCELLED


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We had fallen behind with the payments on a suspended reposession order, we've now caught up but unfortunately not in time to stop a warrant for possession being issued!!

 

I'm stuck with the n244 on:-

 

1. name of court, do we need to put the court in which the order was issued or the court where the hearing for this might be held? Our local court can't fit us in until the morning of the repo which is cutting it a bit fine so we will have to go to another court if we want to be seen sooner.

 

2. Are we the claimant or defendant, I thought we were the defendant but an example form I found on the internet had it the other way round??

 

3. What order are you asking the court to make & why?? Do we say to suspend the warrant for possession??

 

4. Have you attached a draft of the order you are applying for?? /totally lost on that one.

 

5. give details of any fixed trial date or period? does this apply to us

 

6. what level of judge does your hearing need? I don't know

 

7. who should be served with this application? do we put the mortgage companies solicitors??

 

I know the answers are probably really obvious but I'm not sure and spent all day trying to find out , lol, we really need to get the paper work to court tomorrow morning so we can get a date for the hearing sooner rather than later.

 

Thanks in advance for any help.

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Hi there, firstly - is the mortgage in joint names?

 

Ell

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Hi there, thanks for your PM. I have affixed the budget sheet to this thread. Remember when filling it in that the amount you are paying each month towards the arrears in addition to the normal monthly payment, is the amount left over after everything else has been paid.

 

These are the instructions for the rest of the form:

 

1. Your name

2. Tick Defendant

3. Suspension of eviction- payment proposal offered.

4. No

5. Tick at a hearing

6. 15 minutes

Agreed by all parties: No

7. Write - Not applicable

8. District

9. Both Parties

10. Tick box for attached witness statement

Cross out all options except I Believe

Sign and cross out all options except Applicants

11. Sign and cross out all options except Applicants. Enter your address and contact details.

 

 

On the budget sheet you will need to write the claim number on the top left hand corner and Appendix 1 on the top right hand corner.

 

 

Have you got proof of the payments you have made? i.e. bank statement? it would be good to affix that to the statement as an appendix too.

 

 

 

Ell

Budget Sheet.xls

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Hi Ell

 

The payments were made by online banking I'll see if theres anyway to print off the transactions as proof.

 

Thanks ever so much for the n244 info, I'll get on and complete it now with the budget sheet.

 

x

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OK, I've changed the statement to include affixing the bank transactions as Appendix 1 and therefore the budget sheet will be Appendix 2. You need to write the claim number on the top left of each of those and the relevant Appendix number on the top right.

 

On the top of the statement you need to fill in the details where I have put XXX's (remove the XXX's). The details will be on the warrant (claim number, defendant etc). When you print out the statement make sure you keep it all on one sheet.

 

You will then need to take a photocopy of everything before you take it to court as you will need one to take with you on the day to refer to. Make sure the appendices are securely affixed.

 

Any questions, just shout.

 

Ell

Amanda statement.doc

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You need to put the court the original claim was heard in. If you have to go to another court all the paperwork will be sent there beforehand.

 

Ell

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Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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No problem, let us know when you have a date for the hearing

 

Ell

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Hi Ell

 

We've got a hearing date for Monday 16th march, in the morning, I'll let you know the result, fingers crossed!!

 

Thanks again for your help, spent last night completing all you sent me.

 

Best wishes

 

Amanda

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That's good, I'm sure you will be OK. Has your OH been to court before? If not I will go through the process with you at the weekend.

 

Ell

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Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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Hi Ell

 

Just to let you know and for anyone else going through this process.

 

We had a success, the judge was very sympathetic to us and didn't seem very keen on the solicitor, lol, the solicitor said he wouldn't be petitioning heavily for possession and the judge said I should hope not and would question whether you should even be here at all.

 

Then he questioned why we were paying an extra £130/month, when his own mortgage had considerably reduced recently??? OH said to clear the arrears asap and the judge then reduced the amount to £100/month but said if we wanted to pay £130 then that would be up to us.

 

We hadn't even asked for a reduction.

 

Very nice judge!!!

 

So thanks very much for your help Ell, we couldn't have done it without your help. Sorry I didn't see your message offering help with the court but it all went well.

 

Best wishes

 

Amanda

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Hi, that's great news - I'm so pleased for you and well done for being brave :) also glad to see you had an understanding judge!

 

Hope you can now relax in your home.

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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