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    • Correct.   Engine heads are not considered consumable items - I don't think i should be looking for a deduction in cost due to wear and tear - especially since it is not a wear fault.? Life of a vehicle is also subjective. Saying that, its a well known make for reliability, and I know that other people own models from them have gone once round the clock. and still going strong so whats the yard stick?
    • I must also add that I do not wish to use the warranty, as it is pretty much useless, and the car had around 115000 miles when I bought it. it has not 1000 miles more. 
    • Thank you. What is the expected mileage of this vehicle? I think one might need to take into consideration that it has 36,000 miles on the clock and that you have enjoyed a further 2500 miles which means that it now has about 38,500 miles on the clock – is this correct? I think then you need to consider that mileage – 38,500 as a percentage of the expected life of the engine and that tells you something about the proportion of any settlement which you might reasonably expect
    • Hi there,   Thanks for this amazing forum. Please see below 1-  letter I sent to financing company in regard of issues and 2- their response.    What is the next step moving forward?    Thanks   1- LETTER SENT TO COMPANY ON 2ND DECEMBER 2021( BOTH BY EMAIL AND POST TRACKED DELIVERY)   Dear Blue Motor Finance Team,     I entered into a Hire Purchase agreement with you on the 27th of October 2021.     I picked up the vehicle, a Citroen C4 Grand Picasso EXCL BLU on the 30th of October. On my way back home, after driving it for over an hour, the seatbelt alarm for the middle row left hand side seat went off. It was unsettling and dangerous as the alarm went off several times for long periods of time, distracting my driving. There was nobody in that seat, nor any object leaning on it.    I also noticed last night that the clutch of the vehicle is slipping when engaged in gear and accelerating with emphasis. The engine revs up but the car does not react accordingly. This is a serious issue that needs to be fixed as soon as possible to avoid further and serious damage to the transmission. This issue only happens when the throttle is put down with emphasis in 4th, 5th and 6th gear. When the car is driven slowly, the issue is not noticeable at all and the car responds normally, hence the fact I had not noticed before.    I will not drive the car in order to avoid further damage to it.    This car was not of satisfactory quality at the time of sale and if it was, it has not remained in that condition for a reasonable period of time.    I would like to kindly ask you to provide a response in the next 7 days, as time is of essence here.    I bought this vehicle for work reasons and I do not have a suitable alternative vehicle. I would like to kindly ask for a replacement vehicle until the car is repaired. If this is not provided, I might need to rent a vehicle for work. If this is the case, I will be looking for a reimbursement of the expenses incurred in doing so as well.   As I am within six months of the date of purchase, I am asserting my rights under the Consumer Rights Act 2015 and I am providing you with a single opportunity to repair the vehicle failing which I will consider a full refund.    I have sent a copy of the letter to the dealership and I kindly require you to enter into discussions with each other to discuss whether or not you are going to repair the vehicle or declined to repair it in which case I would like to know what arrangements will be made to refund me my money and to remove the vehicle from my property.    I would like to ask you if you are a member of or willing to use ADR to resolve this issue as an alternative to an undesired court case.    Kind regards,   2- THEIR RESPONSE received on 6th Dec 2021 by email.     Good Morning,    Thank you for your letter dated 2nd September.    As the dealer has the first opportunity to repair under the Consumer Rights Act 2015, the vehicle has not been returned to the dealer and/or we have not been provided with evidence by means of a diagnostics to confirm the faults you are experiencing with your vehicle.    The dealer has also advised that you have warranty with your vehicle, which enables you to take your vehicle to a reputable garage for repairs. Please could you confirm if you have exhausted all avenues?    As a regulated business, the FCA allows us 8 weeks to investigate a Complaint and therefore please allow us this time to investigate your concerns, once we have sufficient evidence.    Should we establish liability, we will review the possibility of offering a hire vehicle, however we are not required to mitigate customers losses as the vehicle should be for personal use not business.    Once we have the evidence required to establish our liability, we will be able to discuss this with you further.  
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Eviction Notice for 13th November, Suspended repo Order EVICTION CANCELLED


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morganalfie

 

You are in good hands now. Follow the advice from Ell-enn, who has helped many people in the same situation :)

Dont forget that you will need 3 copies (1 for you and 2 for the court) of the N244 and the attachments like the letter from the Council. There will be a fee of £35 that you will need to pay.

 

Good Luck, we are all with you.

Regards

 

on*the*case

 

Never Give Up! Never Surrender!

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Hi there, sorry for delay I had someone waiting to see me when I got to work this morning which took longer than I thought!

 

I'm just writing your statement now........

 

Back in a few mins

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Hi there, OK affixed is the statement. You will need to fill in the info where there are XXX's (remove the XX's). When you print out the statement make sure that your printer is set for A4 paper (not Letter size).

 

These are the instructions for completing the rest of the N244:

 

1. Your name

2. Tick Defendant

3. Cancellation of eviction warrant

4. No

5. Tick at a hearing

6. 15 minutes

Agreed by all parties: No

7. Write - Not applicable

8. District

9. Both Parties

10. Tick box for attached witness statement

Cross out all options except I Believe

Sign and cross out all options except Applicant

11. Sign and cross out all options except Applicant. Enter your address and contact details.

 

On your budget sheet write the Claim number on the top left hand corner and Appendix 1 on the top right hand corner.

 

Do the same on the letter regarding the MRS but it will be Appendix 2.

 

You should now have:

 

N244 form

Statement

Budget Sheet - Appendix 1

Letter re MRS - Appendix 2

 

This forms your application pack for court. You will need to take a copy of everything before you take it to the court.

You will need to pay £35.00 fee to the court (in cash).

 

Any questions, just shout.

 

Ell

Morganalfie N244 Statement.doc

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Hi there, yes - staple everything together (after you have taken a copy of it for yourself). The court will send a copy to Abbey.

 

When you have a hearing date post on here. You can then take an up to date statement to court to give to the judge - you can affix the proof of the payment you are making today and take the receipt for the boiler repair too in case they want to see it. You might also have more information regarding the MRS which we can include.

 

There's no need to send in payslips at this stage - you can always take one with you on the day of the hearing and produce it if need be (they don't usually ask for that).

 

When you take the form to the court today, they will give you a hearing date there and then.

 

Ell

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Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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ok just onto abbey and paid some money, ive been told they want the full arrears of £1800 to stop the eviction. Also told them about the mrs, and was told that would very likely put a hold on things ???? But that was from the call centre person, and seriously never trust anyone who answers a phone

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Morning!!! So pleased that you are getting everything in order, I really dont think you have too much to worry about. There are so many things you have going in your favor the MRS for a start!!!! It's not like your arrears are that high really just sounds like Abbey being stroppy;)

 

You have made a payment now, like Ell said showing your committment. Your doing everything right, listen to Ell, she knows what she is talking about keeping everything crossed and wish you well:)

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Hi there, did you find the statement from Abbey? do you think the £1800 includes any arrears charges. If you can't find it then ring them up and ask for an up to date statement to be sent out to you today first class.

 

Ell

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Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Hi Ell, just got bak in court is monday at 10.15.

 

The 1800.00 doesnt inc charges, they go to the end of the term, the litigation dept have just told me. I had to phone another dept for statement and have requested on, but it takes 5 working days

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OK, are you on internet banking? if so can you print off proof of the payment you made today?

 

Also, did you get the letter re the MRS? what is the next stage of that?

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This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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I am on internet banking, but i can make immediate payments like that, i paid over the phone. But I got a reciept number. I did ask them to send me an email, to confirm payment. But the lit dept told me they dont send out reciepts like that. So gave me a reciept number instead.

 

I got my letter from the council, I got my letter which stated I have an appointment for the 20th November. Whereby someone will visit me at home, to assess me.

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Hi, the payment will show up on your account if you made it by debit card. You need to print off today's transactions to prove to the court it has been made.

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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....... What if the judge, agrees with the abbey and evicts me. Is there anything i can do then.

 

Dont torment yourself with the 'what ifs'.

Gather your strength for Monday at 10.15.

Its all looking very positive.:)

Regards

 

on*the*case

 

Never Give Up! Never Surrender!

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Thats the spirit.

..and yes you will have some dark thoughts over the weekend, just banish them, put them out of your mind, you are going to be fine.

...and on Monday you will be very nervous, use that energy and be focussed.:)

Regards

 

on*the*case

 

Never Give Up! Never Surrender!

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Keep posting on here over the weekend and you'll get lots of support :)

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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That was hard, really hard. Got the suspension.

 

But I had to work for it. The judge defo did not pull any punches.

 

And Seriously dont believe he took really into account the mrs,

 

He wanted to know about my earnings.

 

He has put me on a last chance, so if it happens again. I go straight before him. And he WILL evict me.

 

Seriously, I dont feel relieved just sick, tired and fed up.

 

He even asked me where my husband was. So obviously did not read any of the attached statements, budget sheets, or the letter from the council.

 

Thank you so much ell for ur help, will make a donation when i get paid.

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And also to everyone else for your support.

 

My laptop has broke as well over the weekend, so that has to go in for repair. So may not get chance to log on much in next couple of days.

In an Internet cafe now posting this. For all the world to see my business. Just wanted to tell you all the outcome as soon as I could

 

On the case will be rooting for you and thinking of you this week.

 

Dodgy your a star as well.

 

xxx

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That is great news, and very well done.

 

See you can fight back:) Gather your strength, get your laptop sorted out and keep logging on to here. The next step is to establish what charges have/will be added to your account..and challenge them!.

 

A really good result, I am very pleased for you.

Regards

 

on*the*case

 

Never Give Up! Never Surrender!

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