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    • Post the NTK up here for the regulars to double-check. I highly doubt it's compliant with POFA though. Ignore the deforestation that comes unless it's ever a letter of claim. Any luck with the organ grinder?
    • Probably the case @lookinforinfo Also an update, I've got the registered keeper letter. Just to check that I continue to ignore it until PAP letter comes in?
    • Thanks very much Bank. I've now done a lot of reading and have drafted my Letter of Claim as attached. I look forward to your comments. 16Apr24 draft Letter of Claim against Parcel2Go.pdf16Apr24 draft Letter of Claim against Parcel2Go.pdf16Apr24 draft Letter of Claim against Parcel2Go.pdf
    • ive already CAREFULLY explained how it all works earlier. what you will have to pay is already preset and detailed on the court forms/TfL stuff you already have. you wont be asked any questions upon your financial means etc. thats not under debate . you wont be asked upon any mitigating circumstances, you have pleaded guity which you always SHOULD.  the ONLY 2 reasons you are attending is to: 1) after finding the TfL prosecutor... plead directly face to face before you go in to try and get an OOC (you can bring up or say anything/everything you like ...anything that might get them to agree) 2) if 1 fails...show your genuine remorse face to face to the magistrate, BRIEFLY mention how a criminal record would hinder your future then hope they take pity on you and dont also record this on your file.  PS its only declarable/shows there for one year anyway. regardless to what an employer might ask in job questionnaires past 1yrs you forget about it. they cannot see it even on enhanced DBS etc etc. you should not latterly ever appeal a criminal record for this type (1yrs)  of 'offence' its not worth it and if you lose said appeal it will cost your dear in terms of additional wages grabbing and court fees. and extends the time it shows if you lose too. dx  
    • hit letter of claim follow post 2 despite repeated requests, the claimant has failed to produce any enforceable paperwork.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Thailand v YB ***WON***


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Sent LBA today, wanted to try a different approach:

 

 

[email protected]

 

Yorkshire Bank PLC,

Customer Relations,

20 Merrion Way,

Leeds

LS2 8NZ.

 

Your ref: HMcG/YB/XXXXXX

 

Blah, blah 2006.

 

 

LETTER BEFORE ACTION

 

Dear Sir/Madam,

 

ACCOUNT NUMBER: XXXXXXXX

 

Thank you for you generic response dated Xth month 2006.

 

In response to the Terms and Conditions laid out in your last correspondance (numbered 1 through 7, and with regard to points a through c) I would like to point out this can only be justified when the day arrives that Yorkshire Bank PLC are willing to ‘open their books’ in a court of law. I am currently tracking 137 different claims on this matter, and as you can imagine I doubt I will be the first to do so. In all concluded litigation with your clients, this action also proved impossible to achieve as the bank has settled out of court on every occasion. I have drawn conclusions on this.

 

You refer to the banks right to counterclaim. This does not alter my position.

 

I am aware that your 'fees' which you have been applying to my account in relation to direct debit refusals, exceeding overdraft limits and so forth are unlawful at Common Law, Statute and recent Consumer regulations.

 

I would draw your attention to the terms of the contract which you agreed to at the time that I opened my account. It is an implied term of that contract that you would conduct yourselves lawfully and in a manner which complies with UK law.

 

I will now proceed with my claim. If the bank would like to settle this account, and in order to comply with small claims procedure, I will give Yorkshire Bank PLC until the xxx of xxxxxx 2006 to respond, thus giving yourselves sufficient time scales and time for post to reach you. My claim stands at £xxxx and needless to say if this reaches court, interest at 8% and costs will be added.

 

I would like to use this opportunity to remind the bank that this account is now in ‘dispute’, therefore any changes in the running of it must be approved by me.

 

Unless prompted to negotiate, this letter will be my last communication before court action. If you should wish to discuss this matter please write or E-mail me on the address supplied. I would not like to talk over the phone due to my nervousness and disabilities, and with recent experiences in mind.

 

I enclose my schedule of charges.

 

Yours faithfully,

 

any errors?

:eek: :eek: :eek:

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don't bank the cheque - send it back!

I would bank it and write back saying that you are accepting it as part payment and pursuing the rest through the court. They are in no position to say it is full and final settlement when there are still unlawful charges to be repaid.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 2 weeks later...

Final response of YB. Reopened>need 4 weeks>blah.

 

I want to send the following letter. I appreciate I need not, but YB don't seem to be paying interest and for the sake of one last try I don't think it will harm (Mums had no offer, and I kinda want to get one as a semi admission of guilt)

 

Yorkshire Bank PLC,

Customer Relations,

20 Merrion way,

Leeds,

LS2 8NZ

 

Your ref:

 

xxxx xxxxx 2006.

 

Dear Sir/Madam,

 

Account number: xxxxxxxx

 

Thank you for your letter dated xxxx xxxxx 2006.

 

I note that you have ‘re-opened’ my ‘complaint’. I wish to clarify the situation as it stands. I am giving Yorkshire Bank an opportunity to settle this matter before issuing a claim in the county court, which will be commenced on the xxx xxxxx 2006(they already know this), unless the matter is brought to a satisfactory conclusion.

 

I would like to point out that you may open and close my ‘complaint’ as you see fit, it is of no concern to my claim whatsoever, it is an internal practice only.

 

If you feel you would like to comment further on this issue before xxx xxxx 2006, please e-mail or write to me. This is of course on the understanding I will be proceeding with my claim on time if a satisfactory offer has not been received prior to that date.

 

My claim stands at £xxxx. Needless to say interest at 8% and costs will be recoverable if this matter should go to court.

 

Yours Sincerely,

 

Is this pointless or harmless?

 

Thanks T

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Pointless I am afraid. It may work with some banks, but no chance with YB. Nothing to lose by it except for the cost of a stamp and your time. You have already told them this so I don't see the point myself.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 2 weeks later...

Just manually entered 228 charges into excel again after saving over the original!!! N1 is nearly ready to go, could anyone help with these questions?

 

*Is this okay:

 

5. Accordingly the Claimant claims:

a) the return of the amounts debited in respect of charges in the sum of £ 2768 and any interest charged thereon;

b) Interest pursuant to section 69 County Courts Act as set out on the attached list of charges or at such rate and for such periods as the court deems just.

c) Data Protection Act fee.

 

Haven't seen this done, but thought I could claim it back ( I added it to the value on 1st page).

 

This template makes no reference to daily rate interest like MCOL (is that covered in point a above?)

 

Thanks:eek:

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I am not sure which template comes from, but you do need to include daily interest at a daily rate of xxp per day. If you are referring to the Data Protection Act fee, if it is already included in your schedule then just leave it as it is. All templates are for guidance only. It is up to you how you want to word it. The MCOL template clarifies everyting you need to include.

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/34887-5-money-claim-line.html

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Sorry for being a pain!, the Woolwich didn't charge me for SAR so was unsure where to put it (and I used MCOL for that claim). So I add this to my shedule of charges and take it out of the particulars - thanks!

 

My mum is on benefits so have to do a manual N1 and I'm using this:

www.consumeractiongroup.co.uk/forum/bank-templates-library/681-4-particulars-claim-n1.html

 

It confused me because there is no mention of daily interest unless point A covered it?

 

Do I just put the DPA fee at the end of the schedule dateless or must it be accurate?:???:

 

Thanks:)

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Hey, whats up with the panic stricken poster above:D , :cool: Panic over:cool: !!

 

Submitted a stack of 3x this and 2x this today, and the clerk complimented me on the standard!! but said its best if you address the defendant as the Bank and not your Ma! Shizzlesticks. Crossed out and initialed and manually penned the correct address, all that effort to get the first page messy!(of 3) Up all night printing and copying to make that error!!, sure it doesn't matter too much but I aim to be a bloody perfectionist AARRRGHHH!!:)

 

Oh I didn't mention in her particulars that she wants to be paid by chq, is that a problem - or can I mention that later?

 

This way and MCOL are totally different! MCOL is easier - but I think this way is best - it gives you a chance to go into greater detail and show your attempts to resolve with the bank in print:)

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Have you pm'd one of the mods with details of your claims for the litigation section. Looks like you are gonna be busy. Good luck.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Fair enough.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 2 weeks later...

If they actually turned up in court I have a feeling that there would be loads of YB users there cheering her on. You know, I assume, that anyone can act as her lay representative so she won't need to speak herself. Tell her to worry about it when hell freezes over, cos it's unlikely to happen before then.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thanks for the post caro.

 

I can tell her this and have, but she's worried sick. Although she now knows she is in the right - it doesn't tend to matter due to her disabilities - panic attacks at the thought of having to call the bank etc... and a compulsive worrier.

 

I will be in court if needs be!! They have no bloody compassion for who they sting.

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Got my mums papers just now - its too late, and I'm too cream crackered to go over them in any detail - but everything seems standard apart from one thing. I was expecting our local county court seal and its sealed by a court approx XXX miles away? is this just a case of a busy court offloading some work to a quieter area?. Sorry just picked up on something else - the claim was deemed served on the 999th (edit) and was acknowledged on the 444th (edit), bah humbug! the banks get more time!

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Which court has it gone to Thailand? PM me if you would rather.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 3 weeks later...

lol - tell them to swivel.

Yorkshire Bank Plc £3553.77 Prelim letter sent 14/9/06 LBA sent 22/9/06, MCOL Sent 10/10/06 MCOL Notice of Issue Rcvd 12/10/06, MCOL Acknowledged 17/10/06, £929.00 Offer Rcvd, 03/11/06 - Rejected, 09/11/06 YB Defended, 10/11/06 Transferred to Local Court, AQ Returned;) 30/11/06 Copy of Banks AQ Received, 1 month extra asked for by Clydesdale, 09/01/07 £2140.00 Offer Rcvd, 09/01/07 - Rejected, 11/11/07 Allocation To Small Claims Track, Court Date Set - 05/03/07, 15/01/07 £2590.00 Offer Rcvd, 15/11/07 - Rejected, 07/02/07 £3773.77 Offer Rcvd (FULL), 12/02/07 - Accepted, 21/02/07 - Chq Received for FULL AMOUNT. :)

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Mum doesn't want to keep the cheque, she wants all her money back plus the interest for all the carp she has to put up with. Gonna have to take a leaf out of PJ's and Trunny's book and fight for that!

 

Your rejection and third lot of SOC is in the post Mr McKirdy! and i've put in the letter that the cheque is enclosed - so don't go saying we've cashed it, I know Miss Ross likes that one:eek:

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well in mate - good on yer mum too.

Yorkshire Bank Plc £3553.77 Prelim letter sent 14/9/06 LBA sent 22/9/06, MCOL Sent 10/10/06 MCOL Notice of Issue Rcvd 12/10/06, MCOL Acknowledged 17/10/06, £929.00 Offer Rcvd, 03/11/06 - Rejected, 09/11/06 YB Defended, 10/11/06 Transferred to Local Court, AQ Returned;) 30/11/06 Copy of Banks AQ Received, 1 month extra asked for by Clydesdale, 09/01/07 £2140.00 Offer Rcvd, 09/01/07 - Rejected, 11/11/07 Allocation To Small Claims Track, Court Date Set - 05/03/07, 15/01/07 £2590.00 Offer Rcvd, 15/11/07 - Rejected, 07/02/07 £3773.77 Offer Rcvd (FULL), 12/02/07 - Accepted, 21/02/07 - Chq Received for FULL AMOUNT. :)

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