DLR Penalty notice issued to someone who gave my address but doesn't live here

[Lasteph]

Hello

I have rec'd two notifications from SERCO who own DLR that a penalty notice was issued to someone who doesn't live at my address and in fact has never lived at my address.

In fact the surname of the person does not exist anywhere.

I sent the letters back Not known at this address but am now receiving letters from a debt collection company saying they will be sending round enforcement officers etc.

I am not sure what to do now - it is very difficult to prove that someone who doesn't actually exist doesn't live at your address

Can someone advise me how to proceed with this as I really need to get these people off my back and I need to know what I am doing before I give them any of my personal details.

Many thanks

[dx100uk]

no dca has any legal powers

 

enforcement officers my foot...

 

they are not bailiffs, it has not gone to court

 

tell them to go away if they turn up.

 

dx

[citizenB]

As dx advises, they are not bailiffs and have no enforcement powers at all, so if they do send round any doorsteppers, then just advise them that the person is unknown to you and ask them to leave.

 

Just keep returning any letters to sender.. bit of a pain to do, but you could always obtain a free proof of posting from the post office to prove (should you ever need to) that the letters were always returned unopened as return to sender.

[Stigy]

I suggest you write to SERCO and advise them that you are not who they think you are, and you can prove it. You'll not get any doorstep visits, and the next step is usually to cancel the PF and prosecute under TfL's Byelaws for the offence of having no ticket. You need to write to them or phone them ideally, but even if it does go to Court, it'll be a wasted journey for all concerned.

[SRPO]

Like the site team guys have said, this is a strictly civil matter & you should not let it worry you. Just make sure you send all the letters back marked 'Not Known-Return To Sender'.

[RailRPO]

Lasteph

 

Another thing you need to do is contact the British Transport Police. They are currently dealing with a case involving me of someone who regularly gives other peoples details when caught. They will normally get the address tagged to make sure that certain details only you will know are logged on file so that the RPO/RPI dealing with the person evading can sometimes catch them out.

 

The BTP Contact Number is 0800 40 50 40

 

Regards

[Stigy]

Lasteph

 

Another thing you need to do is contact the British Transport Police. They are currently dealing with a case involving me of someone who regularly gives other peoples details when caught. They will normally get the address tagged to make sure that certain details only you will know are logged on file so that the RPO/RPI dealing with the person evading can sometimes catch them out.

 

The BTP Contact Number is 0800 40 50 40

 

Regards

How would the details that are tagged be accessible to you?

 

The rail company can also do this with IRCAS or whoever else deals with the address checks etc.

[SRPO]

BTP are now working much closer with revenue staff than they have in the past.

[Old-CodJA]

Which Debt Collection Agency are you receiving these letters from? Is it just another office at their processing unit?

 

DLR have recently changed much of their revenue set-up and are using a company called Carlyle Security for a lot of their activity in this area

 

As a matter of interest DLR have a permanent dedicated BTP station at their HQ Depot at Poplar and they may be able to assist

Edited April 28, 2011 by Old-CodJA