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    • Thanks. Yes, my brother is with me. Value of the smart shop un-scanned was about 20£.  All was returned then and there.. unopened and very much resaleable.  They said it was internal, took his ID details and that was end of it.  He won't be going to Sainsbury at all maybe it be in our town or anywhere for that matter for a very long time. Neither do he and i wish to interact with DFW ..should we receive letters.
    • Hello, welcome to CAG. I've moved your thread to our Retail Loss Prevention / shoplifting forum for further advice.   Firstly, it's usually easier to deal direct with the person who has the problem. Is your brother with you and able to follow this thread?   We normally recommend that someone who's shoplifted has a chat with their GP or a helpline to see if there's anything else going on in their lives to make them do this or if there's extra help available. The important thing is that YB doesn't do this again because if there are other instances, it will get more serious. As you say, he needs to stay away from Sainsbury's.   See what others here think about writing back to DWF if you hear from them but I certainly wouldn't start playing games over this. How much money are we talking about please? Also, have you been looking at Freemen on the Land type websites?   Best, HB
    • When I say pay I mean it figuratively, however, the change in terms and conditions of the credit card will have some real life costs to me- it was the card I use when we go on holiday which is often outside the eurozone. Our countries of choice are usually Poland, Croatia and the Czech republic and prior to the war, Kyiv.   I am indeed wondering if the movement of money has flagged something but there are really straightforward answers if only they asked. If that is the reason then fair enough and lesson learned , by the way it was not mega bucks, the maximum cash deposit was £1300. I had also been paying the ground rent for my partner for 10 months and then deposited a cheque for 10 months ground rent. When we go away , I like to have some money in different accounts incase any do not work where we are going, but I am not affluent enough to be able to have it sitting there when we get back.   I have checked an up to date version of my credit file and there are no cifas markers.  
    • Hi, my brother last week received a ban from Sainsbury for not paying for goods. No police was involved, and they took his ID and said it was internal and that he is not welcome in any of theirs and partner store. If he receives any dwf letters repeatedly, how he handle it. we had a tragedy in our family, being distracted and forgetting to pay is not an excuse, and  regrets it. However the security guards don't seem to care as he didn't pay. im trying tell him not to worry. however, in many forums that I have read, states that we ignore these threats as they are testing and using scare tactics. Shall I just ignore these or shall I send them a letter stating " any liability to their client is denied and that we will not enter into any further correspondence". Then, am I giving them a reason to pursue more because I have responded? I Have also asked my brother not to go into any Sainsbury for a very long time. As mentioned, no police was involved and he was just escorted out of the store. Please advise a professional response on how to deal with this. We haven't received any letters yet and hoping there is a chance he won't get one......   One more clarification, if they keep sending letters, which we will ignore, but after the 4 or 5th letter, could we return the letter stating .."return to sender" or say "moved". This way, perhaps they will stop sending and move on.. What is ur advice? Also does DFW always send letters after such an incident? Or on occasion they ignore. Tank you. Any advice is helpful.
    • Hi not sure if in right place , but i got some windows fitted in 2018   about 6 months later noticed in a couple of the windows on the opening a gap appeared and noise and air was apparent , i went to the shop and mentioned it and said someone would come out never did.   to cut it short many times going to shop / messaging they have been out afew times always with a excuse saying forgot where they put parts then saying they would replace 2 of the windows , then saying they ordered the wrong windows this was the latest back in feb this year , so ive had enough now and looking at taking them to small claims court .   Ive always thought all the windows are not right as since the new windows the house seems colder and noisier so would i be able to claim for all the windows or would i need to get a independent review of the windows before making a claim . I dont want to put a claim in then find i should have done things first . Many thanks for any help . David 
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MadKit v Lloyds-PPI reclaim litigation ongoing.


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Hi Ho, Hi Ho, off to court we go! :-D

 

Handing in the the first of a few N1 forms and POCs this morning so updates to follow. Thanks again for all the help and advice I received on CAG. :wink:

 

your wording for the POC interested me. i would be appreciated if you could post

(PM or in post) your POC. obviously leaving out anything which identifies you.

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Well done MK. :-)

 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Good afternoon and I hope everyone has had a very Happy Easter!

 

I am about to start a claim at Money-COL for refund of PPI and wondered if this was appropriate:

 

The claim is for monies owed to the Claimant (Me) by the Defendant (Lloyds) pursuant to the mis-selling of Payment Protection Insurance (PPI) on agreement number XXX regulated by the Consumer Credit Act 1974. The Claimant claims the refund of PPI single premium payment on 1 XXX 2006, refund of PPI charges as part of monthly payments and interest pursuant to the terms of the credit agreement at the rate of 8% per annum from the date of assignment to the date of judgment. The Claimant is also entitled to claim post judgment interest on the same terms. Full particulars of claim to follow in accordance with the CPR practice direction 7C (Para 5.2)

 

Not sure about the bit in bold as it seems to be the same as the sentence before but willing to keep it in if its appropriate.

 

Advice welcome (read needed) 8)

 

MadKit

 

Sorry to butt in but only just stumbled across this thread and was hoping you guys could aid my understanding.

 

You refer to a 'refund of the single premium payment on 1 XXX 2006' as well as 'refund of PPI charges as part of monthly payments'.

 

It may well be that I'm missing something - I often am - but aren't these two things one in the same?! For instance, if say, £2,400, ie £100 per month, is added to my two-year loan to cover the cost of the PPI then any refund concerns only the 24 payments of £100 and the interest thereon but not the £2,400 the PPI cost as I never actually parted with this money. Yes? No?

NatWest: seeking unlawful charges + interest incurred as a result of those charges of £4,292.82 and contractual interest (compounded) of £4,559.41. Court claim issued 16.01.08; acknowledgement of service filled by Cobbetts on 30.01.08

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  • 2 weeks later...

moneyproblem and pop_gun - as soon as the POC is through the claim process, I will certainly PM it to you. I want to make sure everything is in order with it first.

 

Fred Funk - this is how the formula works on the CAG spreadsheet.

 

Total Loan £20,000.00

PPI £4,000.00

Monthly Payment £250.00

% PPI each payment £50.00 20.00%

 

You would claim the single PPI of £4000 plus interest and also 20% of each payment and interest. If you use the CAG spreadsheet, it has all the formulas you need. You will need to apply the percentage to any payments you make to work out PPI portion of each payment.

 

I hope that makes sense.

 

And, why thank you Caro! :-)

 

MadKit

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Should be close to the 14 day acknowledge now.

In my case their Brighton Solicitors did this and also the defence.

Was later farmed out to Hammond in Brum.

They will use locals outside South East-but still be steering.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Martin, a few days still to go. Unfortunately court only sent it out 2 days later but its OK, Bank Holiday coming up so all good. :-) I relish the fight! :madgrin:

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Martin, a few days still to go. Unfortunately court only sent it out 2 days later but its OK, Bank Holiday coming up so all good. :-) I relish the fight! :madgrin:

 

Thats what we like to hear.:-)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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moneyproblem and pop_gun - as soon as the POC is through the claim process, I will certainly PM it to you. I want to make sure everything is in order with it first.

 

Fred Funk - this is how the formula works on the CAG spreadsheet.

 

Total Loan £20,000.00

PPI £4,000.00

Monthly Payment £250.00

% PPI each payment £50.00 20.00%

 

You would claim the single PPI of £4000 plus interest and also 20% of each payment and interest. If you use the CAG spreadsheet, it has all the formulas you need. You will need to apply the percentage to any payments you make to work out PPI portion of each payment.

 

I hope that makes sense.

 

And, why thank you Caro! :-)

 

MadKit

 

Apologies if I'm being a bit dim - it's entirely conceivable - but I'm still not convinced by your figures.

 

If the PPI accounts for 20 per cent of the total loan then I agree you should be seeking repayment of 20 per cent [ie £50] of each of the repayments you made plus interest.

 

But, surely, you can't also ask for repayment of the 4k the PPI cost as you never parted with this money in the first place?!

 

For instance, I'm currently looking at reclaiming some PPI on a hire purchase agreement. The PPI is shown separately; the cash price being £798.00 and the interest/charge for credit £447.12 making a total of £1,245.12. This equates to 48 payments of £25.94 [48 x 25.94 = £1,245.12]. I am, therefore, looking to reclaim each of these payments of £25.94 plus statutory - or even compound interest in restitution [on the basis of Sempra] - from the date of the payment until today.

 

I can't also ask for the £1,245.12 the PPI cost back as that, in effect, is asking for the same thing twice.

NatWest: seeking unlawful charges + interest incurred as a result of those charges of £4,292.82 and contractual interest (compounded) of £4,559.41. Court claim issued 16.01.08; acknowledgement of service filled by Cobbetts on 30.01.08

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You may be right but this is the way I was told to work it out. If you look at the CAG spreadsheet, it should be self explanatory but again, this is the formula I have used to file the POC.

 

MadKit

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Still waiting, have not received their defence yet following filing of Acknowledgement. Will be on here as soon as there is an update.

 

MadKit

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You may be right but this is the way I was told to work it out. If you look at the CAG spreadsheet, it should be self explanatory but again, this is the formula I have used to file the POC.

 

MadKit

 

Take a look at post #72 on this thread:

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?300578-Natwest-PPI-Claim-Help/page4

 

steven4064, who is acknowledged as the authority on this kinda stuff, has agreed that, as I suspected, the template you have used is fundamentally flawed.

NatWest: seeking unlawful charges + interest incurred as a result of those charges of £4,292.82 and contractual interest (compounded) of £4,559.41. Court claim issued 16.01.08; acknowledgement of service filled by Cobbetts on 30.01.08

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Lets see what happens with the court case before we start saying calculations or spreadsheets are flawed. Fred_Funk if you have been through this process and had PPI returned through the court, please post how you did this as I am sure that would really help everyone.

 

MadKit

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Lets see what happens with the court case before we start saying calculations or spreadsheets are flawed. Fred_Funk if you have been through this process and had PPI returned through the court, please post how you did this as I am sure that would really help everyone.

 

MadKit

 

Whatever you might like to think, I'm trying to be helpful. Fingers crossed, your claim won't get as far as court but if it does then unless you amend your PoC, to reflect the fact that your figues are flawed, then you can, I think, be almost certain of losing [regardless of whether or not your PPI was actually mis-sold].

 

I looked at the spreadsheet and was 99.9 per cent certain it was incorrect but wouldn't have wanted anyone to take my word for it which is why I asked the member of the site team, steven4064, who's acknowledged as the leading authority on such matters to also take a look. If you want to ignore his advice then that is, of course, entirely your prerogative but would, I think, be ill advised.

 

I haven't yet got as far as court on PPI but did go down that route on bank charges and, I can tell you now, that if your PoC appear to demonstrate in any way whatsoever that you don't have a full grasp of what you're arguing the bank's legal team will use that as a basis on which to ask that the claim is struck out.

NatWest: seeking unlawful charges + interest incurred as a result of those charges of £4,292.82 and contractual interest (compounded) of £4,559.41. Court claim issued 16.01.08; acknowledgement of service filled by Cobbetts on 30.01.08

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As for bank charges, I was very successful reclaiming these so do have a basic knowledge of how these things work and I believe you are trying to be helpful so I will tell you that I had help from more than one member of the site team preparing this POC and if they had thought I was totally wrong, they would have told me. I have never ignored the advice from them or others in the know and am not completely stupid and didn't go into this sight or site unseen! :-)

 

I don't believe that you saw my spreadsheet so I can't understand how you feel that my figures are flawed when you haven't seen them or indeed the spreadsheet I used. If I do have to amend the POC, so be it as I don't mind at least I have taken the step to reclaim and if others can learn from my success and any mistakes, then this is for the greater good of everyone on the site.

 

Let's keep the aggro for the people who most deserve it, the financial institutions!

 

MadKit

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Hi there

 

Just noticed the "Choppy Waters" on this one.

 

I have no idea which spreadsheet Madkit has used so I can't comment on the specifics of that document.

 

What should be claimed is the monthly ppi repayment plus 8% statutory interest on each of those payments running from the date of each of those payments up to he date of claim. In addition you claim 8% stat int up to date of settlement.

 

Hope this helps clarify what should happen.

 

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As for bank charges, I was very successful reclaiming these so do have a basic knowledge of how these things work and I believe you are trying to be helpful so I will tell you that I had help from more than one member of the site team preparing this POC and if they had thought I was totally wrong, they would have told me. I have never ignored the advice from them or others in the know and am not completely stupid and didn't go into this sight or site unseen! :-)

 

I don't believe that you saw my spreadsheet so I can't understand how you feel that my figures are flawed when you haven't seen them or indeed the spreadsheet I used. If I do have to amend the POC, so be it as I don't mind at least I have taken the step to reclaim and if others can learn from my success and any mistakes, then this is for the greater good of everyone on the site.

 

Let's keep the aggro for the people who most deserve it, the financial institutions!

 

MadKit

 

Agree wholeheartedly that we should save any aggro for the financial institutions!

 

Of course, you're right, I ain't seen your spreadsheet. I was going more by what you said in post #30 - which I took to mean you were seeking the return of the PPI premium and the proportion of your monthly repayments which was attributable to PPI, as well as s69 interest on both - and concluded you were using Bog's spreadsheet [which appears to adopt just such an approach]. If I'm guilty of putting two and two together and coming up with five then I apologise.

 

Just for the record, I agree unequivocally with what ims21 has written above but maintain that Bog's spreadsheet is horribly flawed.

 

Regardless, best of luck!

Fred_Funk

 

PS If you're so inclined, I'd be very interested in seeing your spreadsheet.

NatWest: seeking unlawful charges + interest incurred as a result of those charges of £4,292.82 and contractual interest (compounded) of £4,559.41. Court claim issued 16.01.08; acknowledgement of service filled by Cobbetts on 30.01.08

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As I remember,a number of site team looked over the final draft of the POCS.

When we first saw it,there was some work needed,but this was changed.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 3 weeks later...

:-) Just waiting to hear from court. Had excellent help from this site and many thanks to the guys here who have been amazing. Fingers crossed it will be sorted out soon and the next time I post should be good news.

 

MadKit

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I think its worth pointing out,that the defendants have poured scorn on the claim and think there is no cause of action.

It is unthinkable that any bank defence team can be dismissing arguments which are now well established facts.

Or to put it another way,the very same arguments,which the regulators themselves deemed were unacceptable and led not only to victory in the case brought by the OFT,but a wholesale cave in by those banks who were participants in miss-selling PPI policies over many years.

 

There is overwhelming evidence to support any PPI case which is brought,and relies on the clauses and unfair business practices these Banks were seen to have been employing.

 

And interestingly enough,the biggest seller of miss-sold policies,just happens to be Lloyds.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 3 weeks later...

Hi there, thanks for asking. We are waiting for response from Lloyds and so far only one letter pretty much saying what Martin said above making no effort to settle. They have 2 weeks to send in AQ so I guess they will do that at the very last moment possible.

 

MK

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