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Delta Airlines Compensation Delay

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Am after a bit of advice if possible please.

I travelled from London to New York with Delta in December and my luggage was delayed for five days, were I had to go to JFK to pick it up myself!! When I returned I made a delayed baggage claim and was told it should be 6 weeks before I am compensated, this was on the 10th January. After 6 weeks or so I email them and was told that my claim had been processed and it should be settled in 30 working days. However I have yet to receive a penny!! Two emails I have sent to them since I have got exactly the same response of “wait 30 working days” I am now starting to lose hope of getting anything back!


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