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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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New CSA Case


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Hi people.

 

I have a 6 month old daughter and my ex partner is refusing to allow me to see her.

I have had a solicitor pn the case who isnt being very helpful but heres the facts.

 

My ex will not put me on my daughters birth certificate, and she is refusing to attend contact centre meetings so I can see my daughter.

 

I have never denied paternity, or refused to pay for my daughter and I have put this in writing to the CSA, Her solicitor and my solicitor.

 

I now have the CSA demanding £300 from me for a dna test and wanting maintenance from me even though I am not named as my daughters father amd I have only been able to see my daughter for one 2 hour visit since the 19th november 2010.

 

What do you all think I should do?

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The payment of the maintenance isnt the issue here, its the fact that Im having money taken when Im not being allowed to see my daughter, be recognised as her father, have any parental rights or be on the birth certificate! surely the only time they can take money from me is when I have my rights as a father first!

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your partner refusing to let you see the child is nothing to do with the CSA

DNA, the fact she has named you as the father is enough evidence for them to ask for payment

but it is up to you to prove otherwise,your not the father.

The CSA are brutal when it comes to financial dealings.

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  • 4 years later...

Ive recently been issued with a liability order from the CSA.

 

The first I heard of it was when notice of the order dropped through my letter box a couple of months ago.

 

I contacted the CSA and it turns out theyd written to my old address, then issued proceedings there, then apparently only 3 days after the order was granted they were 'notified' I didnt live there anymore and sent confirmation of the order to my new address.

 

Now you'd have thought when they found I hadnt known about it they would cancel it and let me deal with the matter.

 

Not so. They are pushing forward with it anyway. I wrote to the courts who issued the order in order to stat dec the order as I obviously had no idea only to be tols I couldnt do a stat dec on a child support liability order.

 

The CSA then wanted all my payslips so I sent them 6 which showed my regular 40 hours a week salary.

 

But because one of them was missing and there was a gap of 1 week of them all being consecutive (I couldnt find the one for that week, Theyve instead taken my annual wage and worked out a rate from there which is drastically higher due to my doing a frankly ridiculous amount of overtime for 3-4 months earlier in the year.

 

Now instead of the calcualtion the CAB and myself have done of £31 a week which is what I should be paying and have offered they are now demanding over £2000 in back CSA without showing how theyve come up with that figure, it seems theyve plucked it out of the air, especially being as I was unemployed for quite a while during that period and are also demanding £74 a week in support! being I only earn £244 a week after tax on my regular 40 hours a week salary (with 8 hours showing on payslip as overtime)

 

Theyve now canceled the hold that they put on the order and are now tring to send marstons after me.

This isnt a great deal of worry since my car is in my one man company name that I do as a sideline and is a fully registered company so they cant touch that and our house is in my wifes name on the tenancy and its not an order that they can force entry on.

 

It just seems spectacularly unfair that they can knowingly get this order when they know full well I didnt have any knowledge of it, but they suddenly had my right address for it right after the order was granted and apparently there is absolutely no recourse through the courts to defend myself and they are blatantly not showing me any information on where they are getting their figures etc from.

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  • 1 month later...

Hello Buddy,

 

While it's with Marstons the CSA won't want to help, they think their monkeys will scare you into paying so won't entertain you. You need to keep fobbing marstons off until they hand it back. They normally do, in my experience, after 3 attempts to collect send the case back to the CSA then they will want to talk again.

 

Marstons can't force entry but they will just walk in if you leave the door unlocked or a window.

 

They may try and levy on anything outside if you don't let them in. Keep items of value locked away. They may even try and levy on a random car, tell them it's not yours. They may try to tell you to prove it. This is nonsense, they can check who owns the car quite easily but it's a tatic they like to use.

 

Basically, don't let them in. Don't even open the door. Speak through a window or letter box. Tell them it's disputed and your waiting for them to hand the case back. They are not idiots, if you keep telling them that they will get the message and just hand it back as they know they are wasting their time. They are not a threat.

 

When it's handed back the lines of communication will become open again but you must speak to them. They don't let go.

 

Good luck.

 

ps, self employed is the way to go, they don't really bother with self employed people as it's to hard for them to chase.

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  • 2 months later...

Quick update to this, we had another visit from the Bailiff, again he was repelled easily enough ~(he really didnt seem interested tbh, think he knows this case is one where he has no leverage as Ive moved too fast too protect my families assets.

 

Weve heard nothing from the CSA except another letter saying they are going to do a yearly assessment and still ahvent updated the records to show there are 3 children in our household now, they still are trying to assess me on 2 children despite my telling them.

 

Utterly ludicrous.

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