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    • Hi. Could you post up what they've sent please so we can see what the charge is? Cover up your name and address and their reference number. HB
    • I've looked through all our old NPE threads, and as far as we know they have never had the bottle to do court. There are no guarantees of course, but when it comes to put or shut up they definitely tend towards shut up. How about something like -   Dear Jonathan and Julie, Re: PCN no.XXXXX cheers for your Letter Before Claim.  I rolled around on the floor in laughter at the idea that you actually expected me to take this tripe seriously and cough up. I'll write to you not some uninterested third party, thanks all the same, because you have are the ones trying to threaten me about this non-existent "debt". Go and look up Jopson v Homeguard Services Ltd, saddos.  Oh, while you're at it, go and look up your Subject Access Request obligations - we all know how you ballsed that up way back in January to March. Dear, dear, dear - you couldn't resist adding your £70 Unicorn Food Tax, you greedy gets.  Judges don't like these made-up charges, do they? You can either drop this foolishness now or get a hell of a hammering in court.  Both are fine with me.  Summer is coming up and I would love a holiday at your expense after claiming an unreasonable costs order under CPR 27.14(2)(g). I look forward to your deafening silence.   That should show them you're not afraid of them and draw their attention to their having legal problems of their own with the SAR.  If they have any sense they'll crawl back under their stone and leave you in peace.  Over the next couple of days invest in a 2nd class stamp (all they are worth) and get a free Certificate of Posting from the post office.
    • Yes that looks fine. It is to the point. I think somewhere in the that the you might want to point out that your parcel had been delivered but clearly had been opened and resealed and the contents had been stolen
    • Hi All, I just got in from work and received a letter dated 24 April 2024. "We've sent you a Single Justice Procedure notice because you have been charged with an offence, on the Transport for London Network." "You need to tell us whether you are guilty or not guilty. This is called making your plea."
    • Okay please go through the disclosure very carefully. I suggest that you use the technique broadly in line with the advice we give on preparing your court bundle. You want to know what is there – but also very importantly you want to know what is not there. For instance, the email that they said they sent you before responding to the SAR – did you see that? Is there any trace of of the phone call that you made to the woman who didn't know anything about SAR's? On what basis was the £50 sent to you? Was it unilateral or did they offer it and you accepted it on some condition? When did they send you this £50 cheque? Have you banked it? Also, I think that we need to start understanding what you have lost here. Have you lost any money – and if so how much? Send the SAR to your bank as advised above
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#Argos : Laptop - What should happen?


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Hi, I bought my laptop on 28th November 2010.

 

I noticed last night a purple line across the screen, in the middle it does not touch any edge of the screen.

 

There is no physical damage to the laptop at all, not even a scratch.

 

I am going to go back to Argos with it ASAP, but what response should I expect.

 

Many people have said they send them off to repair, this laptop is less then 6 months old, would there do this? Or will they offer replacement.

 

Either way i will go ahead, is it advisable to remove all my files if i send it to repair?

 

Thanks in advance !

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Hi sara,

 

I'd back up all your files onto storeage media, just incase they lose the data. I personally don't think it's acceptable, ask for a replacement, lets see what they say.

 

Theres more info in my signature no (9).

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Thanks for that, I read through that and it basically says they have a right to request repair?

 

I've been to Argos and they have said they will have to send it off to for repair and this can upto 21 working days? Its crazy how long it can take.

 

Is there anything where I can assist on a replacement? Or will i be fighting a losing battle?

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Hi Sara

 

I think you need to give them the opportunity to repair it. But as you say it's 'crazy'.

 

You could write a Formal Letter of Complaint, mark it as such. Write down whats happened and that it's unfair that you won't have use of it for 21 days for your

day to day use, e.g. college work. Send it to Managing Director, Sara Weller [email protected]

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Email sent, explaining my problem and inconvience sending the laptop would be.

 

I have said that becuase the laptop was bought within 6 months, its Argos responsibility to prove that the fault wasnt there at the time of sale, and if Argos are unable to prove this, then the item was faulty at the time of sale, this places it within Argos's own policy of 30 day money back guarantee, meaning im entitled to either a full refund or replacement, Ive said that I am looking for replacement and may even replace with a more expensive model.

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She has rang me and said no choice but to send it away, nothing else they can do and that all stores would do the same.

 

I explained my problem and explained I cannot afford to send it just yet, and she no choice.

 

Not sure what else I can do but send it?

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Hi saraj

 

Sorry, your lucky to get Sara, normally it would have been an 'S'., lol

 

Excellent, make some notes in preperation, so you can get your points across, tell how it will impact on your life, e.g. you might have exams etc.

Stick to your guns. O.K.

 

Take it into a store, but make sure you get a receipt for it.

 

Have you checked online to see if others have had the same problem?

 

Sorry its Saraj not Sara lol

 

I have had a reply from someone working on behalf of Sara at Argos, she asked for my mobile number and going to ring me this afternoon to discuss it.

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Not sure what to do, The Sales of Good Act clearly says an faulty item within 6 months, its deemed that the item was faulty at the time of sale, unless proven otherwise by the store (Argos)

 

Doesnt that mean that the item is within the 30 day money back guarantee?? As it is deemed to be faulty on the day of purchase whic hwas 28th November cause the item is less then 6 months old?

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Right got a reply stating that they continue to insist to send it off and cannot ascertain what is wrong with it until there do so.

 

They never responded to my point of significant invconvience and this time I have quoted from the SOG act in hope there recognise this.

 

I have replied to a CR rep, but also CC'ed the email to Sara.

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