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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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Car Written Off By Foregin Trucker. And Tesco Insurance Won`t Act For Me


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Hi All

My Daughter was lucky to escape with her life the other night, when she was hit by a Bulgarian artic lorry driver, Tesco insurance her insurer won`t pursue the case for her unless she makes a claim through her own insurance, it was the truckers fault and she can`t afford to claim her insurance as this would put her already extortionate policy through the roof.

 

It seems the police who took both their details won`t help either by telling her the truckers details etc. Does anyone know if their is anything she can do, she can`t afford a lawyer, the injury lawyers were on the phone via tesco with all sorts of crap about claiming phoney injuries, but these scoundrels are not interested in helping trace the driver. Surely the trucker can`t just walk away from this without being liable. She also stands to lose 2 and half grand out of the finance deal if she has to go the route of claiming her own insurance.....is there anyone to approach for help ?

 

Mike.

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is there anyone to approach for help ?

 

Yes. Her insurers!

 

Tesco insurance her insurer won`t pursue the case for her unless she makes a claim through her own insurance, it was the truckers fault and she can`t afford to claim her insurance as this would put her already extortionate policy through the roof.

 

Why would claiming through her own insurance put her insurance "through the roof"? If it is a none fault claim, then once it is resolved, it will have no effect on her ongoing insurance.

 

If she doesn't put a claim in through her insurance, why should she expect them to act for her?

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Hi All

My Daughter was lucky to escape with her life the other night, when she was hit by a Bulgarian artic lorry driver, Tesco insurance her insurer won`t pursue the case for her unless she makes a claim through her own insurance, it was the truckers fault and she can`t afford to claim her insurance as this would put her already extortionate policy through the roof.

 

It seems the police who took both their details won`t help either by telling her the truckers details etc. Does anyone know if their is anything she can do, she can`t afford a lawyer, the injury lawyers were on the phone via tesco with all sorts of crap about claiming phoney injuries, but these scoundrels are not interested in helping trace the driver. Surely the trucker can`t just walk away from this without being liable. She also stands to lose 2 and half grand out of the finance deal if she has to go the route of claiming her own insurance.....is there anyone to approach for help ?

 

Mike.

 

Seems like the police need reminding that if details are not exchanged then an offence has been comitted. Your daughter needs to report the incident to the police formally as details were not correctly exchanged. Or are we to assume that foreign drivers are exempt from the RTA?

 

As far as the insurance is concerned, she needs to deffo make a claim but they will need the TPs info or some kind of proof that details were not exchanged which is where the police come in.

 

Please Note

 

 

The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

 

I would always urge to seek face to face professional advice for clarification prior to taking any action.

 

 

Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

 

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Seems like the police need reminding that if details are not exchanged then an offence has been comitted. Your daughter needs to report the incident to the police formally as details were not correctly exchanged. Or are we to assume that foreign drivers are exempt from the RTA?

 

My daughter had a similar incident last year whereby the crash was serious enough to require police attendance. I believe if the police attend, and consequently therefore, record all driver's details, they do not have to release each driver's details to the others. what normally happens is when you report it to your insurer , they request the police reports directly (for a fee of course! which is added as part of the claim expenses)

 

As far as the insurance is concerned, she needs to deffo make a claim but they will need the TPs info or some kind of proof that details were not exchanged which is where the police come in.

 

The only "proof" the insurance company will require is a copy of the police incident report which will have been given to each driver involved. This will show the police reference number, officer handling the accident and the station he is based at.
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Yes. Her insurers!

 

 

 

Why would claiming through her own insurance put her insurance "through the roof"? If it is a none fault claim, then once it is resolved, it will have no effect on her ongoing insurance.

 

If she doesn't put a claim in through her insurance, why should she expect them to act for her?

 

When her insurance is due for renewal and the case has not yet been settled surely this would affect her no claims ? I have seen another case on here involving TESCO that took 11 months to settle. I think also when my daughter is paying over a grand a year for insurance that her insurer would be obliged to help her, but I guess that`s not how these legal insurance scams work. Another problem she has is if tesco act for her she`s got to pay almost a grand up front for excess, which she doesn`t have.Thanks for your input.

 

Best Mike.

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The police should give you all the details of the other driver if he was not able to at the time.

You must inform your insurers asap and let them handle it.

 

Thanks

Edited by mikeb1
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My daughter had a similar incident last year whereby the crash was serious enough to require police attendance. I believe if the police attend, and consequently therefore, record all driver's details, they do not have to release each driver's details to the others. what normally happens is when you report it to your insurer , they request the police reports directly (for a fee of course! which is added as part of the claim expenses)

 

The only "proof" the insurance company will require is a copy of the police incident report which will have been given to each driver involved. This will show the police reference number, officer handling the accident and the station he is based at.

 

Her insurers are in the process of sending for the police report, but my daughter never got a copy of the police report, I here what all you guys are saying she will defo have to go through her insurers, but I fear the worse here.

 

Best Mike.

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Her insurers are in the process of sending for the police report, but my daughter never got a copy of the police report, I here what all you guys are saying she will defo have to go through her insurers, but I fear the worse here.

 

Best Mike.

 

Hi

You do not have to claim through your own insurance and yes, this will affect your no claims bonus until your insurers have made a full recovery of their outlay which could take years in all honesty. I would recommend chasing the police for the vehicle registration numbers for the truck. Bear in mind trucks sometimes have one reg for the tractor unit and a different one for the trailor. Demand the registration number/s from the police. They have to supply you with them to enable you to make a claim although they will not give you the drivers personal details. When you have the reg number, contact the MIB and they will provide you with the name of the foreign insurer. Once you have this information, you can claim via their UK agent. This can be found on MIB website and search for UK representatives of foreign insurers also known as green card insurer. Once you have this information, any industry recognised accident management company such as Help Hire or Drive Assist will take on your claim at no cost to you. This may sound long winded but is the only other option other than claiming through your own insurer.

Hope this is of help to you

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Hi

You do not have to claim through your own insurance and yes, this will affect your no claims bonus until your insurers have made a full recovery of their outlay which could take years in all honesty. I would recommend chasing the police for the vehicle registration numbers for the truck. Bear in mind trucks sometimes have one reg for the tractor unit and a different one for the trailor. Demand the registration number/s from the police. They have to supply you with them to enable you to make a claim although they will not give you the drivers personal details. When you have the reg number, contact the MIB and they will provide you with the name of the foreign insurer. Once you have this information, you can claim via their UK agent. This can be found on MIB website and search for UK representatives of foreign insurers also known as green card insurer. Once you have this information, any industry recognised accident management company such as Help Hire or Drive Assist will take on your claim at no cost to you. This may sound long winded but is the only other option other than claiming through your own insurer.

Hope this is of help to you

 

Sound good advice apart from that bit i've highlighted. The VRM on the tractor unit must be displayed on the trailer as trailers themselves do not have VRMs.

 

Please Note

 

 

The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

 

I would always urge to seek face to face professional advice for clarification prior to taking any action.

 

 

Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

 

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Sound good advice apart from that bit i've highlighted. The VRM on the tractor unit must be displayed on the trailer as trailers themselves do not have VRMs.

 

 

 

 

The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

 

I would always urge to seek face to face professional advice for clarification prior to taking any action.

 

 

Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

 

 

 

European ones do :-)

Trailors also have their own individual VIN's. The trailor could be insured by a different insurer to the tractor unit. This is common in the UK also.

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VIN's yes but a VIN is not a registration mark. It is the tractor unit which carries the vehicle reg mark as it is the principle part of the vehicle. Didn't know that a trailer can have different insurance cover than that of the tractor unit though to satify the RTA. Perhaps you can expand on this and how it works.

 

Please Note

 

 

The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

 

I would always urge to seek face to face professional advice for clarification prior to taking any action.

 

 

Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

 

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Hi

You do not have to claim through your own insurance and yes, this will affect your no claims bonus until your insurers have made a full recovery of their outlay which could take years in all honesty. I would recommend chasing the police for the vehicle registration numbers for the truck. Bear in mind trucks sometimes have one reg for the tractor unit and a different one for the trailor. Demand the registration number/s from the police. They have to supply you with them to enable you to make a claim although they will not give you the drivers personal details. When you have the reg number, contact the MIB and they will provide you with the name of the foreign insurer. Once you have this information, you can claim via their UK agent. This can be found on MIB website and search for UK representatives of foreign insurers also known as green card insurer. Once you have this information, any industry recognised accident management company such as Help Hire or Drive Assist will take on your claim at no cost to you. This may sound long winded but is the only other option other than claiming through your own insurer.

Hope this is of help to you

 

Hi

 

We have the truckers regi now thanks to a cop my daughter knows, we have also contacted drive assist (through Arnold Clark) they won`t take the case on, We have found the trukers uk agent who are from Manchester, they couldn`t help they said as no one speaks Bulgarian. May try help hire as we didn`t have the regi number when we contacted them.

 

Who is MIB ?

 

Thanks for your imput

 

Mike.

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Hi

 

We have the truckers regi now thanks to a cop my daughter knows, we have also contacted drive assist (through Arnold Clark) they won`t take the case on, We have found the trukers uk agent who are from Manchester, they couldn`t help they said as no one speaks Bulgarian. May try help hire as we didn`t have the regi number when we contacted them.

 

Who is MIB ?

 

Thanks for your imput

 

Mike.

 

This is getting ridiculous. I would go back on to them and state that unless they can provide the information you require, you will go to the police and make a complaint under Section 170(2) of the Road Traffic act 1988; failing to stop and excahnge details.

 

Please Note

 

 

The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

 

I would always urge to seek face to face professional advice for clarification prior to taking any action.

 

 

Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

 

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Honestly this is a mine field with foriegn trucks and insurers, just let your insurers handle it. The excess will not become due until her car is repaired, as garage wont release car until paid.

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Long long shot, but if Manchester agents know which port lorry entered country through, is there no way that port authorities / police can keep a look out for him when he returns in the future? Hold lorry at port until insurance docs are produced!!!!!! I did say a long shot.

If you could establish the delivery addresses of his cargo, then perhaps they could advise of any future expected deliveries from same supplier????

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Honestly this is a mine field with foriegn trucks and insurers, just let your insurers handle it. The excess will not become due until her car is repaired, as garage wont release car until paid.

 

They want the excess upfont, if repaired 4ks worth of damage

 

Mike

Edited by mikeb1
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This is getting ridiculous. I would go back on to them and state that unless they can provide the information you require, you will go to the police and make a complaint under Section 170(2) of the Road Traffic act 1988; failing to stop and excahnge details.

 

Please Note

 

 

The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

 

I would always urge to seek face to face professional advice for clarification prior to taking any action.

 

 

Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

 

We have more hope now as we have a chance of going through something similar to MIB, won`t know till monday, will post results, this thread should help others in the future.

 

Thanks to all of you who responded.

 

Best Mike.

Edited by mikeb1
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We have more hope now as we have a chance of going through something similar to MIB, won`t know till monday, will post results, this thread should help others in the future.

 

Thanks to all of you who responded.

 

Best Mike.

 

If the Manchester company are the UK agent then they will have to deal with your claim regardless of non speaking Bulgarian employees. MIB will deal with your claim if you contact them or at least instruct the Manchester company to deal with it. The MIB will give you the best advise on how to proceed with this. In all honesty here, your insurance company have let you down. They know how to deal with accidents like this. It is an every day occurance for them and if I was you I would put in a complaint against them. Please keep us informed of your progress.

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Hi

update is no one wants to know. the Manchester agent denied all knowledge of the email we sent them re-the accedient, and the message that was left on their answer machine.

Got a hold of them on the phone yesterday, but waitting on reports they say. Could take weeks. Will post when any change.

 

Mike.

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Hi

update is no one wants to know. the Manchester agent denied all knowledge of the email we sent them re-the accedient, and the message that was left on their answer machine.

Got a hold of them on the phone yesterday, but waitting on reports they say. Could take weeks. Will post when any change.

 

Mike.

 

Have you been back to the police and made a report 'failing to exchange details'?

 

Please Note

 

 

The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

 

I would always urge to seek face to face professional advice for clarification prior to taking any action.

 

 

Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

 

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Have you been back to the police and made a report 'failing to exchange details'?

 

Please Note

 

 

The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

 

 

 

I would always urge to seek face to face professional advice for clarification prior to taking any action.

 

 

Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

 

No what good would that do ? we have the drivers regi number and have contacted his uk agent but they are avoiding us like the plague. Are you thinking if we go via the police then the Manchester agent has to act quickly ?

Best Mike

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No what good would that do ? we have the drivers regi number and have contacted his uk agent but they are avoiding us like the plague. Are you thinking if we go via the police then the Manchester agent has to act quickly ?

Best Mike

 

Section 170(2) of the Road Traffic act 1988; (failing to stop and exchange details) states that driver's names and adresses must be exchange otherwise an offence has been comitted. Perhaps an idea is to contact the agent again and advise that under the said act, you will be obligated to report their driver to the police unless they provide you with his details. Then if thety still won't play ball then technically you should report the matter formally to the police because i'm assuming that the TP didn't obtain your details either.

 

Please Note

 

 

The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

 

I would always urge to seek face to face professional advice for clarification prior to taking any action.

 

 

Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

 

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Section 170(2) of the Road Traffic act 1988; (failing to stop and exchange details) states that driver's names and adresses must be exchange otherwise an offence has been comitted. Perhaps an idea is to contact the agent again and advise that under the said act, you will be obligated to report their driver to the police unless they provide you with his details. Then if thety still won't play ball then technically you should report the matter formally to the police because i'm assuming that the TP didn't obtain your details either.

 

Please Note

 

 

The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

 

I would always urge to seek face to face professional advice for clarification prior to taking any action.

 

 

Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

 

Hi Sam

Trying to get her to do this now. And yes the trucker never got my girls details either.

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