Problems With Orange Network Where do I stand?

[welshcake]

Not sure if anyone else is getting these problems but I know of at least 3 other people.

 

Basically I have a monthly contract with Orange and have done for the past 5 years, I renewed by contract back in September 2010 for another 18 month and got a Sony Ericisson Satio, Quite happy with the phone however over the past few week's I have had problems.

 

If my phone is idle for a while still on just not in use and I make a call I will get a bleeping sound in my ear when I have finished the call I have texts messages coming through sometimes upto 4 or 5 at the same time all dated and timed then, However these texts have been sent a while back sometimes even the day before. I also sometimes get text messages saying I had missed calls for a person even though my phone was on and nothing rang.

 

I have contacted orange 3 times now over this issue. First I had the usual change my sim into another phone for 24 hours and see if that does it. NO. Then change the network manually from Orange/T-Mobile to just orange done that same problem's. The last one was change something again which again has not worked.

 

I first thought it was a Sony Ericsson problem but the wife started to get it on hers and she got the samsung tocco, 3 other people are having the same problem also. I have asked Orange if they are experiancing a problem or something but they say no. It is getting annoying as I had to drive my son to his football last tuesday in rush hour traffic. I rang the wife to make sure where it was and got a bleep in my ear and it was from his coach saying it was called off and that text was sent in the morning and it was then 6pm at night. A few times people have tried to call and it goes directly to answerphone, If it is something important and someone needs to get hold of me?

 

Where do I stand with orange if this problem persists as I am getting fed up of phoning them but have just under a year left on my contract, I am not getting the service I am paying for and surely they have a duty to fix it or I have the right to terminate my contract early.