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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Hey Scoobysnaxx thanks for your support, i have 60 days now to accept the full and final settlement, but i am going to use these days now to get onto them to try and get a settled on my file, How is your situation coming on?

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This is one of several on my computer:

 

Name And Address.

 

- HARASSMENT WARNING -

 

WARNING: PROTECTION FROM HARASSMENT ACT 1997

 

WARNING: COMMUNICATIONS ACT 2003. s127.

 

Telephone Number: Your Telephone Number Here

 

Re: Harassment by Telephone

 

Date

 

Dear Sir/Madam

 

 

Your Reference:

 

 

I am writing in relation to the telephone calls I have received from your organisation, which I deem to be personally harassing.

 

I now require the telephone number listed above to be completely removed from your systems.

 

I am of the view that your calling puts you in breach of the Protection from Harassment Act 1997.

 

This is a private telephone line, operated on a contract with the intention of receiving and making personal telephone calls, I have not authorised anyone to receive calls from your organisation using this PRIVATE TELEPHONE LINE.

 

By using this telephone number without my permission you are interfering with my ability to use my own private property for the duration of any call.

 

It is my right to require that this telephone line, which is licensed solely to me, be kept clear for my own personal calls.

 

It is consequently my view that you are committing the tort of interference with contract insofar as for the duration of each call you make to me without my permission, you are interfering with my contractual right to receive and make personal calls on my private telephone line.

 

Continued interference with my contractual rights in this manner will result in legal action.

 

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to the Office of Communications, Trading Standards and the Office of Fair Trading, meaning that you will be liable for a substantial fine.

 

Be advised that all telephone calls from your company are recorded.

 

 

Kind Regards

 

Type Your Name Here

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Brilliant Tingy thanks for that, now will i have to send one for each of my numbers they have for me for example my mobile and work or can i just list these on the letter?

 

 

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Hmmmmm...... I don't know as I've never sent one. I can't see why you can't say in one letter that you're being harassed on all numbers they have for you which are a, b and c. Try one letter - if it doesn't work, then send one for each separate number.

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Yep i have a plan i am going to do two letters with just one number on each but i am going to put it the same envelope so dont have to pay for two stamps!! Thats my plan for capital one then, I am refusing to fill their 6 page form in and send them my wage slip, So will send them the amount i stated on the Income and Exp form that i sent them.. I have now got online banking aswell so i can manage all my standing orders myself and i can use that as my proof of paying!!

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Excellent! Being so intelligent I never thought of putting two letters in one envelope! lol

 

Definitely do not give them the pleasure of filling in a six page form, that's absolutely ridiculous. You pay what you can afford, simple as. If they don't like it, then they can take you to court where the judge will see you're paying what you can afford and not be very pleased with them.

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Okay Tingy just watched the motor racing so now putting in a shift in letter writing, Right harrasment letter printed and in envelope waiting to be sent, 1st class or recorded?

 

Need some help off anyone now with regards to confirming to capital one that i will be continuing with what i can comfortably afford to pay them which is 10 per month and that i am not going to send back the wage slip, Anyone have a letter template for this?

 

 

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Sorry for a few post but when i get focused i really go to town,

 

Any suggestions on the letter below:

Dear Sir/Madam

 

 

i write with reference to the money which you are claiming on the above account. I have sent you a letter on the 23rd March asking for you support in the money that I owe which currently sits at £372.16, I have sent you communication regarding how much I can pay which at the moment is only £5.88 per month, I spoke to one of your representatives and they advised me that the debt will now be passed on to an external company, I would like you to seriously consider my offer of Full and Final payment as the original debt was £265 and has now gone up to £372 as charges has been applied.

 

i can confirm that we are unable to offer to pay the money which we owe in full. . However, I can raise £125 and I want to offer this as an ex-gratia payment in full and final settlement of the account. This offer is made on the clear understanding that, if accepted, neither you nor any associate company will take any other action to enforce or pursue this debt in any way whatsoever and that iwill be released from any liability.

 

i also request that, if accepted, you will make an entry on a credit reference agency file relating to the above account as having been paid and the account closed.

 

Payment can be made within 14 days of receiving your written agreement of this offer and method of payment.

Yours faithfully

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Hi Baz,

 

Just taking a quick lunch break from welding my motorhome!

 

1st class is fine as long as you get proof of postage - this is all a court needs, receipt is assumed. Many however will say recorded for your own peace of mind so you have a signature. I always get Proof of Potage, but then I'm stingy!

 

As regards your letter, just keep it very simple:

 

Dear Sir,

 

Thank you for your letter dated dd/mm/yyyy. I have already supplied you with a copy of my Income and Expenditure and can inform you that my circumstances have not changed. I will therefore be continuing to pay the £10.00 per month I can afford. You do not therefore have any need for a wage slip.

 

Yours sincerely,

 

 

 

 

To whom is the letter going that you have written? Have they been nice or nasty? I can see they've added plenty of interest so initial signs are not too good.

 

I'll be back on later tonight if I'm able to move still. I am aching in parts I didn't even realise existed! lol

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Hi Tingy well tbh with you i dont think they have my mobile number so they havent been onto me over the phone but have sent me plenty of letters informing me i owe them money and it keeps going up and the creditor i owe is for my overdraft at my favorite bank..

 

Will speak to you later

Baz

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I'd be inclined to put in somewhere that your F&F is 47% of the original debt which is a high percentage for a F&F. I'd also point out that under all debt guidelines they should long ago have stopped applying any charges or interest as you have been quite open with them about your financial difficulties.

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How you feeling after doing all your work on the motor home weather has been scorching here in sunny wales lol

 

Yeah i was thinking on those lines i did offer them 35% so i think if i basically offer them the 47% and go from their, Question though can they just send me letters saying i owe them more every time yet they haven't given me a breakdown of how it has gone up, just that i now owe them x anount please ring us asap?

 

Should i just send the basic F+F off or shall i bit about already sending them a F+F?

 

Oh yes and is it cheeky to send back my replies to capital one in their ow pre paid envelope regarding stopping phoning me im sending that letter you posted yesterday?

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Well I live in sunny Wales, so as you will know its been very hot. You are certainly entitled to a statement of account, and indeed they should by law be sending you at least one every year. If you ask, they should supply this information free of charge.

 

As to using their own freepost or prepaid envelopes I think it's very sensible.

 

As for my aches and pains I've had a long soak in the bath, but am still in pain. I really ought to remember I'm not a teenager anymore.

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I have already contacted you regarding a full and final offer that was rejected, I would like you to re consider the amount that I can settle the amount with, I hope that we can come to an agreement as I do not want this debt to spiral with fees and debt collector fees , The amount originally was £265 and has now risen to £372. My circumstances have changed and I like you to serious consider this for the best of both parties.

i write with reference to the money which you are claiming on the above account.

 

I can confirm that we are unable to offer to pay the money which we owe in full. . However, I can raise £152 and I want to offer this as an ex-gratia payment in full and finaland that i will be released from any liability.

settlement of the account. This offer is made on the clear understanding that, if accepted, neither you nor any associate company will take any other action to enforce or pursue this debt in any way whatsoever

I also request that, if accepted, you will make an entry on a credit reference agency file relating to the above account as having been paid and the account closed.

 

Payment can be made within 14 days of receiving your written agreement of this offer and method of payment.

If you are not willing to accept this offer then I request that you send me a full breakdown on this account, Late fee charges, Interest charges and when Albion collections took over my debt.

 

I look forward to receiving your reply.

Yours faithfully

 

 

This is the letter i intend to send to my overdraft account, Any suggestions and thing i could add or make better?

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Hi Baz,

 

I don't really know what you could add to that letter other than possibly references to good debt collection legislation, but Halifax are one of the worst to try to negotiate with and are usually pretty inflexible. I'm not for one minute trying to put you off sending a letter to them, but I just want to warn you not to get too excited about a positive outcome. I'd assume you'll probably get a negative and then anything better is a bonus and I sincerely hope I am proved wrong.

 

If they are inflexible though, I do think you should take punitive steps against them.

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No not going to penalise them and from dealing with my fav bank i dont expect anything less than a standard computer generated letter back...BUT i am going to penalise them with my loan i am only going to pay £1 a month until they come up with a proper plan to clear my loan with them, if i continue to pay them what i do and they continue to add the intrest they do i wont pay them for 755 months, Do you think this is the best possible route and use the money i have that i would normally pay towards that on other debts?

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I think that is fair enough, but I would put in a complaint to the OFT about their lack of adhesion to the debt collecting advice / legislation. If y ou drop your payment to £1.00 as you're planning I'd also heed any letters regarding court action etc... though I know you would quite like this one to go to court. Personally I'd sit on the money you have been paying them for a little while in case they change their minds (flying pigs spring to mind!) as if you distribute it among your other creditors you won't have anything spare to give to the Halifax.

 

I would also make sure that you don't spend the money as you may be able to use it towards a F&F on something if not needed for Halifax.

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Yeah good shout once again Tingy i will keep it in my draw by the side of my bed and use that as offers for Full and Finals , See this is why i keep posting because i would not think of that i would of just payed a creditor a £100

 

Anyway i have requested from Halifax two things that i have an official complaint raised which i already thought i had but by all accounts i didn't make myself clear that i wanted a complaint to escalate and also a letter confirming that they are unwilling to atop the interest, Awaiting these as these will be sent to the F/O.

 

Do i have to wait for the 8 weeks they have to resolve my issue before i can contact F/0

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Okay received the letter from my favorite bank, but it seems a little bit dodgy to me, In one hand it tells me that they are willing to help me me and are sympathetic and in the next breath they are telling me that they will send my account to the collection department...

 

Argh well will just keep paying the £5.88 hopefully they will accept my F+F

 

I have scanned the document but it is way to small how to i make it readable on here?

Overdraft.jpg

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pm dx and he will tell you how to make it bigger. I would not trust the Halifax one inch - i know several people who are having serious problems with them at the moment and they seem to think they are a law unto themselves. Hopefully the complaints will keep going in and some action will be taken against them.

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Thanks for that Tingy, I think my plan with the halifax is to get as much information from sites like these and cases from the website and just keep saving the links etc and when/if they take me to court i can give them examples of bad practices and cases of not supporting people in difficult situations!

 

Had my confirmation full and finals from MBNA X2 cards and once paid i will be saving 3.5k but i wont be happy until i can get some luck with removing the default/partial settlement

 

Have tea now and letters will be commenced ready for the post tomorrow!

 

 

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