Capital One Full and Final Issue...

[Almost There]

Hello All,

 

There is some superb advice on here so first of all i would like to thank you all for that!

 

I have recently spoken to all of my creditors (3 x credit cards) and agreed full and final settlements over the phone. I stated that before any funds were sent that i required written confirmation of these full and final settlement offers etc. Most have come through exactly as agreed (stating that it is full and final settlement, i will have no more laibility, credit file marked fully satisfied, not persued for any more money), apart from Capital One.

 

They have sent me a letter which simply mentions a "settlement" and that my file flagged as partially settled. Naturally i have sent a letter in reply asking for my requests (as above) to be confirmed in writing prior to any funds being sent, but my issue is this:

 

Once full and final offers were agreed (over the phone), i ended my DMP with PayPlan and am worried that now i am having to send letters back and forth to Capital One, that my agreed monthly payment will be missed (as well as the settlement date in the "fluffy" letter) whilst i wait for a properly worded full and final offer. Should i continue to make the agreed monthly payment from my own account to Captal One until i receive the revised full and final letter?

 

In hindsight i should have kept my DMP in place until all letters were received. Damn!

 

Any advice on theis situation or Capital One gratefully received.

 

NT

[dx100uk]

i would not be paying any F&F's without a written guarantee that ALL negative data is REMOVED fromyou CRA and the debt marked as satisfied.

 

if you have defaults , even if the debt is shown as satisfied, thats as good as a CCJ.

 

if the creditor will not removed all negative data and mark the debt as satisfied, then you might as well pay them £1 PCM, as the F&F will be a waste of money, you might as well burn it.

 

cap1 are a law to themselves, i would pers not pay them anything!!!

 

you have ofcourse reclaimed ALL unlawful charges and reclaimed mis-sold PPI BEFORE you F&F'ed these a/c's?

 

if not you need to get reclaiming on them ALL.

 

i would not offer an F&F before reclaiming first.

[baz1986]

Hey Almost there,

 

Have to agree capital one are absoultly bonkers, ringing me 5 times a day twice at work to get money back off me, But can i ask how offering Full anf Finals come about for you and how much did you roughly owe and how much did they accept, i am about to start asking for full anf finals but wanted to get as much info on timing and what to offer etc

 

Thanks