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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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just starting to try to claim my charges back ***WON***


leeshare
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OK ONE VERY IMPORTANT QUESTION...:confused:

 

i NEED TO POST ONE COPY TO THE DEFENDANT, IS THIS TO LLOYDSTSB OR IS IT TO GO TO [problem].

And would someone please let me have the correct address also.

 

Thanks very much...

lee

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Hi

It would have to go to SC&M:

Sechiari, Clark & Mitchell

Department SO

PO Box 499

Lower Ground Floor

1-5 Queens Road Quadrant

Brighton

East Sussex

BN1 3XJ

 

Did you get my email OK?

Barty:)

I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

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  • 1 month later...

Hi All,

 

Hope you all had a nice bank holiday weekend.:)

 

Lloydstsb should have sent there bundle to me and the court by the 8th of April, However they didnt.

 

Sooooo the question Im asking is what would you recommend I do now.:confused:

 

Please help...

 

Thanks lee

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Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Anytime around now;)

 

Having said that, some claimants actually turn up in court, only to find they've sent a fax saying they'll settle. See the "Got a court date?...." link in my sig for a few pointers on what to do if this is the case.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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  • 2 weeks later...

just a quick update.....

:):):D

 

Lloydstsb settled in full including interest £2422.63..... cant believe it.

 

I didnt feel it would ever end.

 

Thanks so much everybody for your help and advise.

 

I couldnt have done it on my own.

 

I will be donating.

 

**** said this. "you are advised that at this stage that by our client meeting your claim on this occasion, this is not to be treated in any way as an admission of liability.

This is merely an attempt to resolve the matter amicably between parties concerned."

 

laughed my socks off:D

Just a word to anyone just starting a claim off. Please just follow the correct procedure and be very patient listen to what people say on this forum.

 

They know what there talking about..

 

And finally, dont forget to donate after you get your settlement. This site is free but im sure that its not without cost.......

 

cheers guys.

 

leeshare

 

:D

 

ps can i please be moved to sucess's now

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  • 2 weeks later...

Very well done Leeshare, and definately some good advice in your last post there.:)

 

Welcome to the winners enclosure!!:D

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Lloyds TSB settled in full including interest £2422.63..... cant believe it.

 

I didnt feel it would ever end.

 

Hiya, LTSB didnt send thier docs in for me either, which was supposed to be 23rd APril.

 

GaryH advised I send the letter to the court, which I did. DId you send the letter too? Im asking because Im hoping that you did and the court told scm as much that thier defence was struck out and this is why you got the money back. Im getting pretty desperate now - can you tell lol - so if this is the case, then im hoping mine isnt too far away!

**** WON ****

Cap 1 - 07/11/07 - 23/03/07 £165

Ikea - 22/02/07 - 23/03/07 £200

LTSB - 02/10/07 - 24/05/07 £3310

LTSB joint account - 02/07/07 £751

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