can you cancel sky talk early

[craig8661]

just wondering wanting to go back to bt but sky having non of t have approx 4 months of contract left to run.

im more than happy to pay the remainder of my contract at £11 a month for the rental and to also pay the remainder of the broadband 7.50 a month sky say i cant do this and wont relise the line does this sound right. bt rang back today and said sky refused to relise the line.

 

what action can i take next as payng my contract im still fullfiling there terms of the 12 month contract and not costing them anything as services will be canceled

[shining Light]

Not sure I have ever come across this before, usually most companies will release you on receipt of any termination fee.

 

I would suggest checking your original terms and conditions, if you don't have them then why not contact Sky as a "potential customer" and after finding out the price of their services, ask them what the procedure would be if you wanted to terminate early (and get their name).

[Consumer dude]

just get another line..

[shining Light]

just get another line

 

Not sure how that is going to help? A new line cost money and he will still be in contract with Sky who will still want their money.

[craig8661]

going to say a new line is approx 125 when i last looked sky have emailed back and are now going to sort a early termination of the phone and broadband contract

[Consumer dude]

Not sure how that is going to help? A new line cost money and he will still be in contract with Sky who will still want their money.

 

 

 

 

 

 

Under some social exceptions it may be possible to obtain a phone line without having to pay a connection fee..