CSA non compliance

[skiton]

I have had an on going fight with the CSA since September 2004 over arrears of just over £2000. Basically I requested a re-assesment in september 04 as I had changed careers and was on a lower income. Each time I called them I was always put through to someone who could'nt help and was always told someone would call me back to deal with my request, but no-one ever did.

About two years later I got a call from the CSA saying they were returning my call and how could they help. I went balistic and after I had calmed down I explained again about my request, again I was told that they would have to get someone to call me back as that particular person could not help. Any way about a year passed and I received a letter from the CSA saying that they had done a re-assesment and that there would be no change to my payments. I called the CSA and asked where they got the info from in order to carry out a re-assesment. The info they used was over 10yrs old and when I explained the above again, again I was told someone would call me to sort it out. Anyway after many more letters and calls over a 5yr period I get a letter dated 1/4/09 stating that the CSA intend to apply to a Magistrates court for a liability order. So I called the nice people at Bolton to find out what was going on and explained again the situation with my request and was told again someone would call me back.

 

No-one called and in May 09 I received a letter stating a liability order had been granted.

I called Belfast Enforcement and explained the situation yet again and was told that the liability order would be put on hold and someone would call me to sort it out. I have recieved only 2 calls since then from the CSA chasing the arrears, and not to sort out my request. The last call I received was in October 2010, I explained the situation again, and again was told someone would call me back the following week, and guess what! no one has.

Today 14/3/11, I received I letter from Marston enforcement giving me 7 days to pay the arrears or they will visit my home to levy on goods and thereafter remove the goods for public auction. Called the CSA again today and guess what, someone is going to call me back LOL.

 

Where do I stand as to non-compliance to a request for re-assesment. And as far as Marstons are concerned is this a civil debt and can I deal with the bailiffs as a civil debt situation.

Also going to arrange to see a solicitor about the whole thing.

 

Cheers

[jdes26]

Firstly

1. When was the last time u made payment

2. If your earnings change once you have let them know it's down to them to re assess you on new income

3. R u Still paying?

 

You can combat this by sending sar requesting all communication activity including phone calls and letter responses as this will show you tried to solve this issue

u must do thus asap

[jdes26]

They must prove you owe the debt and baliffs can't get involved

[jdes26]

Why didn't you go to court to attend liability hearing this is why they are hounding you as the court has given csa judgement as you didn't attend!

[Tingy]

I would agree with the above and fight back with a letter before action to the CSA giving them 4 working days for someone who can carry out a re-assessment to call you, otherwise you will be taking them to court and claiming charges

[skiton]

SAR is in the post, for a next day delivery signed for.

Last payment was made in Sept 04 just before my eldest was 17. CSA was informed over the phone that I would not be making any more payments until re-assesment was made on new income. I had 1 more year to go before my youngest was 17.

 

As mentioned above re assesment was done in Oct 2007 but this was done using info I gave to them in 1988.

Edited March 15, 2011 by skiton

[skiton]

Why didn't you go to court to attend liability hearing this is why they are hounding you as the court has given csa judgement as you didn't attend!

 

When I recieved the letter about the liability hearing I called the CSA and explained again the situation and it was supposed to be put on hold, I was told someone would call to sort the problem out but no one called.

[skiton]

Called CSA explained situation again to supervisor, told her my intentions with SAR and legal action, and it is now going to be sorted out. Also spoke to Newcastle Legal Enforcement and bailff action is going to be put on hold.

[jdes26]

Well done!!

Keep us posted as we are hear to help

I love real justice !!!

Fight the power

jdes

[skiton]

Does anyone know if the CSA bailiff contractors can use self employed bailiffs. Regarding my first post, the re-assessment that was done, was done in Oct 2007 using info I gave to the CSA in 1988.

 

Cheers

[skiton]

Just an update. Still not heard anything from CSA regarding my case. Received my SAR but missing important telephone transcripts, lots of them in there but not the important ones. I have a list of calls I made between 2005 and 2010, the name of the person I spoke to, time and date of call and call duration but none of these appear in the SAR. Also telephone transcript in the SAR from my original call in 2004 but big chunk of it missing, I know this because I have it on tape. Will write to them again asking for the transcipts for these particular calls.

They state several times in the SAR that they have no record of any calls from me between 2004 and 2011. Look forward to see what they come up with.

Have had to call Newcastle Enforcement again to get bailiff action put on hold again.

 

Skiton

[skiton]

Can anyone help.

Sent Non Compliance letter giving 7 days to provide info and had no reply. Does anyone know of the type of court order I need to get, in order to force the CSA to comply.

 

Thanks